Jobs in the United States

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Prop Systems Design Engineer 4
United Launch Alliance
Centennial, CO
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added just now
Mechanical Design Engineer 4
United Launch Alliance
Centennial, CO
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added just now
Mechanical Design Engineer 2
United Launch Alliance
Decatur, AL
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added just now
Mechanical Design Engineer 2
United Launch Alliance
Centennial, CO
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added just now
Mechanical Design Engineer 1
United Launch Alliance
Centennial, CO
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added just now
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
…rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team…
Added 1 min ago
RA
Senior Software Engineer, Full Stack - Reporting Product
Rad AI
San Francisco, CA
- $150,000 to $224,000 USD / year
…artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology - saving time, reducing burnout, and improving patient care. With one of the largest…
Added 1 min ago
IG
TS/SCI Senior Systems Security Engineer
Insight Global
Valparaiso, FL
- $135,000 to $145,000 USD / year
Insight Global is currently seeking a Senior Systems Security Engineer to join a client in the defense industry supporting advanced weapon systems at Eglin AFB. This individual will…
Added 1 min ago
Lead Firmware Engineer
STR
Woburn, MA
STR’s Cyber Division is hiring a Lead Firmware Engineer to implement complex system algorithms and interfaces in FPGAs for Radar and EW systems. Applicable projects span all levels of…
Added 1 min ago
Lead Site Reliability Engineer
Humana Inc.
Louisville, KY
The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of…
Added 2 mins ago
Software Development Engineer II, Advertising Technology
Expedia, Inc.
IL
…seeking a talented and results-driven Software Development Engineer II, Advertising Technology. In this role, you will work with a team of dedicated engineers to develop and enhance our…
Added 2 mins ago
Software Development Engineer III, Advertising Technology
Expedia, Inc.
WA
…looking for a talented, product-minded Software Development Engineer III who is excited to build thoughtful advertiser-facing experiences and the backend services that power them. You will…
Added 2 mins ago
AT
Field Service Engineer
Agilent Technologies Inc
Remote, United States
- $37.61 to $58.77 USD / hour
Deliver fully coordinated solutions, which may include peripherals, communications, operating systems and applications software
Added 2 mins ago
AT
Remote Technical Support Engineer
Agilent Technologies Inc
Santa Clara, CA · Wilmington, DE
- $28.85 to $54.09 USD / hour
As a Remote Technical Support Engineer, you will join Agilent's CrossLab Online Technical Support Team, providing remote hardware, software, and application support to customers across the…
Added 3 mins ago
Senior Roadway Engineer
Apex Companies
Fort Myers, FL · Naples, FL · Punta Gorda, FL
Apex is seeking a Transportation Engineer to join our growing transportation team. This position offers the opportunity to work on a variety of roadway, drainage, multimodal, and public…
Added 3 mins ago
Systems Integration Specialist
Opensignal
Remote USA, MA · MA
You will engineer repeatable, supportable & well-documented delivery processes and make extensive use of AI Agents to accelerate configuration, investigation and automation work, directing…
Added 4 mins ago
Senior Staff .Net Engineer
NeuroFlow
Remote, United States
…smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare…
Added 5 mins ago
Assistant Manager, Mechanical, Pre-Construction Services
Gray Construction
Birmingham, AL
Gray is a fully integrated design-builder delivering end-to-end solutions across construction, professional services, specialty equipment, and real estate. Since 1960, Gray has grown from a…
Added 5 mins ago
L
Senior Technical Solution Architect
Loop
San Francisco, CA
- $175,000 to $195,000 USD / year
Experience owning a full customer deployment from problem to working production system, in a solutions architect, forward deployed engineer, implementation, or field engineering role.
Added 5 mins ago
SI
Sr. Software Engineer, DNS and Cloud Infrastructure
Salesforce, Inc.
WA · CA
- $148,500 to $246,000 USD / year
…management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end…
Added 6 mins ago
Applied Scientist
Apple
Austin, TX
…designing, developing, and deploying cutting-edge Causal Inference solutions, that directly impact our products and provide a granular understanding of key marketing effectiveness. You will…
Added 6 mins ago
Audio Control Module Product Development Engineer
Ford Global
Dearborn, MI
…software developers, and suppliers, to integrate audio controller solutions seamlessly into vehicle…
Added 7 mins ago
Product Engineer I - Survey123
Esri
Redlands, CA
…us in developing leading-edge cross-platform mapping and GIS solutions that run on the latest mobile devices. We love making a difference and leading the way in developing innovative…
Added 7 mins ago
Staff Software Engineer, Performance- Weights & Biases
CoreWeave
Remote, United States
As a Staff Engineer on the Performance Engineering team, you’ll take technical ownership of complex performance challenges across the W&B platform and infrastructure. You’ll design and lead…
Added 7 mins ago
Senior Software Engineer, Weave - Weights & Biases
CoreWeave
CA · Livingston, NJ · San Francisco, CA · Sunnyvale, CA
Partner directly with users to understand workflows, gather feedback, and rapidly iterate on solutions.

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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