Jobs in the United States

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Added just now
Mechanical Design Engineer 1
United Launch Alliance
Centennial, CO
Creating and/or revising engineering models and drawings for structural and mechanical components and assemblies that meet launch vehicle requirements
Added just now
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
…support development of the Centaur V on SLS upper stage. This engineering function provides design, systems integration, subcontract management, and technical product support for the…
Added just now
Principal Technical Product Manager, External Services, Amazon Kinesis Data Streams
Amazon Development Center U.S., Inc.
Seattle, WA
Amazon Kinesis Data Streams is looking for a Principal Product Manager – Technical to own and grow the Streaming Tables portfolio across the Kinesis and Amazon MSK product lines. Streaming…
Added just now
Operations Manager
Amazon.com Services LLC
Clarksville, TN
…customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for…
Added just now
Trade Operations Manager, NAM, AWS Compliance & Security Assurance
Amazon Web Services, Inc.
Arlington, VA · Seattle, WA · New York, NY · San Diego, CA
…Amazon Web Services (AWS) Security is seeking a Trade Operations Manager, NAM to join the Global Trade and Product Compliance (GTPC) organization to support import and export operational…
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Construction Superintendent
Cherokee Federal
Fairfield, PA
…direction to field staff, while collaborating with Project Manager and Safety and…
Added just now
PC
Plant Manager
Pacific Coast Producers
Lodi, CA
- $160,000 to $200,000 USD / year
…the West Coast, is seeking an experienced and strategic Plant Manager to lead our Production Facility in Lodi, CA. PCP is dedicated to investing in its people and fostering a culture of…
Added 1 min ago
Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added 1 min ago
Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added 1 min ago
TT
Manager of Analytics and Strategy
TRC Total Renal Care Inc
Remote, United States
- $78,000 to $119,000 USD / year
The Manager of Analytics & Strategy serves as a critical strategic partner and analytics leader within Field Revenue Operations (ROPS) (Team Torchlight). This role is designed to lead…
Added 1 min ago
Sr Technical Security Product Owner
Humana Inc.
Dallas, TX · Fort Lauderdale, FL · Louisville, KY · Tampa, FL
…features. We are specifically looking for someone with a software engineering background who has transitioned into product ownership - not a pure business PO learning tech on the job. This…
Added 1 min ago
O
Principal Program Manager
Oracle
Nashville, TN · Seattle, WA
- $91,000 to $209,500 USD / year
The Principal Program Manager will manage the planning, execution, and delivery of complex, strategic programs supporting the development and implementation of company products, services,…
Added 2 mins ago
EH
Banquet Server (PT) (AM/PM)
EVANS HOTELS LLC
La Jolla, CA
- $19 USD / hour
…our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to…
Added 3 mins ago
Staff Inbound Product Manager - ServiceNow University
ServiceNow
San Diego, CA
As a Staff Technical Product Manager for ServiceNow University, you will help shape the next generation of artificial intelligence-native learning and credentialing experiences for…
Added 5 mins ago
Assistant Manager, Mechanical, Pre-Construction Services
Gray Construction
Birmingham, AL
Gray Construction is looking to add an Assitant Manager, Mechanical, Pre-Construction Services to their team in our Birmingham, AL office
Added 5 mins ago
AU
SCHOOL CUSTODIAL CLEANER
ABM US
Las Vegas, NV
- $13.52 USD / hour
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 5 mins ago
Lead Cleaner
ABM US
Burlington, KY
…Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for…
Added 5 mins ago
FLOOR TECHNICIAN (H)
ABM US
Boise, ID
Notify Manager concerning the need for minor or major repairs or additions to building operating systems
Added 5 mins ago
Engineering Program Manager, System Experience
Apple
Cupertino, CA
…different teams across Apple? If so, we are looking for a Software Engineering Project Manager to join our team and help us innovate and take the most advanced operating systems to the next…
Added 6 mins ago
L
Maintenance Manager (Food Manufacturing)
lhh
Carrollton, GA
- $100,000 to $140,000 USD / year
A leading food manufacturing organization is seeking an experienced Maintenance Manager to lead plant maintenance operations, improve equipment reliability, and drive operational efficiency…
Added 6 mins ago
Project Controls Manager (60499)
LSB INDUSTRIES
Oklahoma City, OK
The Project Controls Manager is responsible for providing financial leadership, analysis, and decision support for the Company’s capital portfolio, including major capital projects, plant…
Added 7 mins ago
Senior Financial Planning & Analysis Manager
Berkeley Research Group, LLC
Remote, United States
…hospital leadership, medicine, nursing, economics, process engineering, and data science. Over the past decade, we have assessed and implemented nearly $1 billion in cost savings and…
Added 7 mins ago
Application Analyst
Berkeley Research Group, LLC
Washington, DC · Boston, MA · Chicago, IL · Emeryville, CA · Dallas, TX
…goal. The Application Analyst will report to the Application…
Added 7 mins ago
Senior Software Engineer, ML Workflows - Weights & Biases
CoreWeave
CA / Bellevue, WA
Reporting to the Senior Engineering Manager for ML Workflows, this Senior Software Engineer will own the architecture and evolution of core systems in the Weights & Biases platform.
Added 7 mins ago
Engineering Manager, Weave - W&B
CoreWeave
San Francisco, CA
As an Engineering Manager on Weave’s Enterprise team, you will lead a team of full-stack and infrastructure engineers responsible for Weave’s availability, readiness, and compliance for…

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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