Jobs in the United States

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Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added just now
Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added just now
Manager, Wholesale (Emerging Channels)
Madison Reed
San Francisco, CA
As Manager, Wholesale (Emerging Channels), you own that book. You are the day-to-day owner for our off-price, club, international and professional distribution partners, responsible for the…
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Head of Wholesale, Retail
Madison Reed
San Francisco, CA
The position is full time and remote, with up to 30% travel from home including retailer visits, store manager shows, industry events, team meetings, quarterly business meetings and…
Added just now
CO
Department of Motor Vehicles Team Lead
City of Hampton
Hampton, VA
- $45,384 USD / year
…community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of…
Added just now
CO
Office Assistant Senior (Part-Time)
City of Hampton
Hampton, VA
- $17.74 to $19.51 USD / hour
- Part-time
The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules.
Added just now
CO
Control Center Operator (Part-Time)
City of Hampton
Hampton, VA
- $16.31 to $17.94 USD / hour
- Part-time
The incumbent may be considered “essential personnel” during city emergencies or at the direction of the City Manager or designee, which may include long hours and unusual schedules.
Added just now
CO
Arts Marketing Aide
City of Hampton
Hampton, VA
- $16.4 to $18.04 USD / hour
…H. Taylor Visual Arts Center, and the Hampton Arts Education program. This class works under the supervision of the Artistic…
Added 1 min ago
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Principal Program Manager
Oracle
Nashville, TN · Seattle, WA
- $91,000 to $209,500 USD / year
The Principal Program Manager will manage the planning, execution, and delivery of complex, strategic programs supporting the development and implementation of company products, services,…
Added 2 mins ago
AP
Onboarding Accounting Specialist
Ascend Partner Firms
Remote, United States
- $100,000 to $125,000 USD / year
Equity Program Eligibility at Sr. Manager Level + top performing Managers
Added 4 mins ago
Associate Manager, Campground Center of Excellence
Salesforce, Inc.
IN
The Salesforce Strategic Events team is seeking a highly organized, collaborative, and detail-oriented Associate Manager, Campground Center of Excellence to support the planning and…
Added 4 mins ago
Senior Manager, Digital Marketing - AMER
Salesforce, Inc.
GA
…together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers…
Added 4 mins ago
SI
Senior Manager, Digital Enterprise Technology, Customer 0 Program Strategy & Storytelling
Salesforce, Inc.
NY · TX · CA
- $143,400 to $236,700 USD / year
…together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers…
Added 4 mins ago
SI
Manager, Digital Enterprise Technology, Customer 0 Visual Storytelling & Design
Salesforce, Inc.
TX · NY · CA
- $117,400 to $193,700 USD / year
…together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers…
Added 6 mins ago
CO
Recreation Manager
City of Aurora
United States
- $95,460 to $149,157 USD / year
The Recreation Manager provides leadership, administration, and oversight for assigned programs, services, and facilities by guiding subordinate staff. This role translates executive vision…
Added 6 mins ago
Interim Manager of Playground Club-Boys & Girls Clubs of Santa Monica (Limited January 2027-June 2027)
Boys & Girls Club of Santa Monica
Santa Monica, CA
The Manager of PGC plays a key role engaging youth in grades 1st-5th grade in programming that is rooted in play equity, movement, inclusion, SEL, and building a safe environment for youth…
Added 7 mins ago
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Manager, Vulnerability Management
Delinea
Remote, United States
- $175,000 to $200,000 USD / year
Delinea’s Cybersecurity organization is seeking a highly skilled Manager of Product Vulnerability Management to provide leadership and execution for an industry-leading Vulnerability…
Added 7 mins ago
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Senior Offensive Security Engineer
Delinea
Remote, United States
- $150,000 to $175,000 USD / year
…Security Engineer to mature Delinea’s in-house Offensive Security program. The ideal candidate will be highly collaborative, working alongside Product Development, DevOps, IT, and SecOps…
Added 8 mins ago
Technical Service Representative - Automotive Coatings
PPG Canada Inc
United States
Based at the GM manufacturing plant in Spring Hill, TN, you will report to the Optima Solutions Manager.
Added 9 mins ago
Operations Process Design Specialist
Checkr
Nashville, TN
…standardized improvements to our support flows, with support from your manager and senior team members on the larger or more ambiguous…
Added 9 mins ago
Manager, Electrical Power Systems
Axiom Space
United States
…next-generation orbital settlement that will foster groundbreaking innovation and research in microgravity and drive the global space economy of tomorrow. Today, guided by the vision of…
Added 10 mins ago
IS Design Manager
ENFRA LLC
Boston, MA
…that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of…
Added 10 mins ago
Technical Support Engineer
Nokia
United States
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Added 10 mins ago
Segment Program Manager, Mission Critical Enterprise
Nokia
United States
The ideal candidate is a highly structured, execution-oriented program leader who can operate effectively at both strategic and operational levels. They are comfortable working across…
Added 11 mins ago
CRM Manager – Marketing Automation & Demand Generation.
The University Of Texas At Dallas
TX
The CRM Manager is a new demand generation position responsible for assisting, executing, and measuring marketing campaigns that support sales objectives and drive the pipeline for…

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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