Jobs in the United States

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Added just now
Mechanical Design Engineer 1
United Launch Alliance
Centennial, CO
…of rocket scientists and support employees combined with the systems and processes we use to pull them together. As a ULA employee, you'll have the opportunity to grow in your career while…
Added just now
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
The Vulcan Development team is looking for a Propulsion Systems Design Engineer 1 to support development of the Centaur V on SLS upper stage. This engineering function provides design,…
Added just now
RF Comms Systems Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX
As a RF Comms Systems Engineer, you will work with a wide variety of functional groups and will be deeply involved in system integration and test of next generation Amazon Leo Satellites.
Added just now
Security Engineer
Take2
United States
…configuration assessments, and confirm that pilot and production systems meet security…
Added 1 min ago
Lead Site Reliability Engineer
Humana Inc.
Louisville, KY
The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of…
Added 1 min ago
Software Development Engineer II, Advertising Technology
Expedia, Inc.
IL
…seeking a talented and results-driven Software Development Engineer II, Advertising Technology. In this role, you will work with a team of dedicated engineers to develop and enhance our…
Added 1 min ago
Software Development Engineer III, Advertising Technology
Expedia, Inc.
WA
…intuitive advertiser experiences, high-performance ad delivery systems, and intelligent, AI-powered optimization. We are growing our Advertiser Experience engineering team and are looking…
Added 2 mins ago
AT
Field Service Engineer
Agilent Technologies Inc
Remote, United States
- $37.61 to $58.77 USD / hour
Deliver fully coordinated solutions, which may include peripherals, communications, operating systems and applications software
Added 2 mins ago
AT
Remote Technical Support Engineer
Agilent Technologies Inc
Santa Clara, CA · Wilmington, DE
- $28.85 to $54.09 USD / hour
As a Remote Technical Support Engineer, you will join Agilent's CrossLab Online Technical Support Team, providing remote hardware, software, and application support to customers across the…
Added 3 mins ago
Systems Integration Specialist
Opensignal
Remote USA, MA · MA
You will join our Global Support team as a Systems Integration Specialist. As a Systems Integration Specialist you will play a pivotal role in turning what our customers have purchased into…
Added 3 mins ago
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Senior Director of Engineering
AMN Healthcare
Portland, ME
- $150,000 to $180,000 USD / year
…engineering, ensuring the reliability of critical building systems and maintenance programs. The environment includes specialized mechanical systems supporting areas such as operating…
Added 4 mins ago
Sales Operations Manager
ServiceNow
West Palm Beach, FL
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 5 mins ago
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Senior Technical Solution Architect
Loop
San Francisco, CA
- $175,000 to $195,000 USD / year
You are a hands-on engineer: TypeScript or Python, SQL, and cloud infrastructure (AWS), with hands-on experience integrating enterprise systems such as ERPs, TMS platforms, EDI, SFTP, and…
Added 5 mins ago
Audio Control Module Product Development Engineer
Ford Global
Dearborn, MI
In-vehicle audio systems are critically important to the customer’s experience in our vehicles as Ford transitions from a manufacturer of vehicles to a producer of vehicles for the delivery…
Added 7 mins ago
Senior Software Engineer, Weave - Weights & Biases
CoreWeave
CA · Livingston, NJ · San Francisco, CA · Sunnyvale, CA
Bachelor’s degree in Computer Science or related field.
Added 7 mins ago
Senior Software Engineer, W&B Agent - W&B
CoreWeave
CA / Bellevue, WA · Livingston, NJ · Manhattan, NY · San Francisco, CA · Sunnyvale, CA
…research agent from scratch by leveraging distributed backend systems that execute multi-turn agent conversations, to the React UI that thousands of ML practitioners interact with every…
Added 7 mins ago
Senior Software Engineer, ML Workflows - Weights & Biases
CoreWeave
CA / Bellevue, WA
Reporting to the Senior Engineering Manager for ML Workflows, this Senior Software Engineer will own the architecture and evolution of core systems in the Weights & Biases platform.
Added 7 mins ago
Senior Data Platform Engineer - Weights & Biases
CoreWeave
Remote, United States
As a Senior Data Platform Engineer, you will apply advanced knowledge of software engineering, data architecture, distributed systems, and database technologies to design and operate our…
Added 8 mins ago
Senior Mechanical Engineer
Guernsey Brand
Oklahoma City, OK
Conduct energy modeling, life cycle cost analysis, and feasibility studies for proposed systems.
Added 8 mins ago
Senior Electrical Distribution Engineer (PE)
Guernsey Brand
Oklahoma City, OK
The Role: This role is ideal for a technically strong engineer who is ready to step into a leadership capacity - guiding projects, mentoring others, and playing a key role in delivering…
Added 8 mins ago
Electrical Engineer
Guernsey Brand
Oklahoma City, OK
Design and develop electrical systems for commercial, industrial, institutional, and mission critical/data center projects.
Added 8 mins ago
Senior Structural Engineer
Guernsey Brand
Oklahoma City, OK
Serve as Engineer of Record on structural design projects
Added 9 mins ago
Senior Machine Learning Engineer
Checkr
Denver, CO · San Francisco, CA
We’re hiring an ML Engineer (P3) to build and ship the AI systems that power Checkr’s core products. This role sits on the ML team inside Checkr’s Data & ML organization within Engineering.
Added 10 mins ago
Lead Data Engineer – Experimentation
INSPYR Solutions
Santa Monica, CA
Description: Lead Data Engineer - Experimentation
Added 10 mins ago
Senior Electrical Integration and Test Engineer
Axiom Space
United States
…seeking a bold and dynamic Senior Electrical Integration and Test Engineer II who is fueled by high accountability, execution horsepower, and driven to understand our world,…

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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