Jobs in the United States

25+ jobs

Save this search

Added just now
IG
TS/SCI Senior Systems Security Engineer
Insight Global
Valparaiso, FL
- $135,000 to $145,000 USD / year
Insight Global is currently seeking a Senior Systems Security Engineer to join a client in the defense industry supporting advanced weapon systems at Eglin AFB. This individual will…
Added just now
Lead Firmware Engineer
STR
Woburn, MA
STR’s Cyber Division is hiring a Lead Firmware Engineer to implement complex system algorithms and interfaces in FPGAs for Radar and EW systems. Applicable projects span all levels of…
Added 1 min ago
Lead Site Reliability Engineer
Humana Inc.
Louisville, KY
The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of…
Added 1 min ago
Sr Technical Security Product Owner
Humana Inc.
Dallas, TX · Fort Lauderdale, FL · Louisville, KY · Tampa, FL
The Senior Technical Product Owner serves as the voice of the developer community and IT customer within our DevSecOps Engineering team, ensuring backlog priorities trace to initiative…
Added 1 min ago
Software Development Engineer II, Advertising Technology
Expedia, Inc.
IL
…seeking a talented and results-driven Software Development Engineer II, Advertising Technology. In this role, you will work with a team of dedicated engineers to develop and enhance our…
Added 1 min ago
Software Development Engineer III, Advertising Technology
Expedia, Inc.
WA
…intuitive advertiser experiences, high-performance ad delivery systems, and intelligent, AI-powered optimization. We are growing our Advertiser Experience engineering team and are looking…
Added 2 mins ago
Systems Integration Specialist
Opensignal
Remote USA, MA · MA
You will join our Global Support team as a Systems Integration Specialist. As a Systems Integration Specialist you will play a pivotal role in turning what our customers have purchased into…
Added 3 mins ago
AH
Senior Director of Engineering
AMN Healthcare
Portland, ME
- $150,000 to $180,000 USD / year
The Senior Director will provide strategic and operational direction for campus engineering, ensuring the reliability of critical building systems and maintenance programs. The environment…
Added 3 mins ago
Staff Inbound Product Manager - ServiceNow University
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 3 mins ago
Senior Staff .Net Engineer
NeuroFlow
Remote, United States
At NeuroFlow, a Staff Software Engineer serves as a technical authority, bringing exceptional architectural vision and leadership to transform our behavioral health technology platform. In…
Added 4 mins ago
Assistant Manager, Mechanical, Pre-Construction Services
Gray Construction
Birmingham, AL
…subcontractors, and ensure the feasibility of mechanical or plumbing systems. This position is ideal for professionals with a few years of experience who are looking to develop their…
Added 4 mins ago
L
Senior Technical Solution Architect
Loop
San Francisco, CA
- $175,000 to $195,000 USD / year
You are a hands-on engineer: TypeScript or Python, SQL, and cloud infrastructure (AWS), with hands-on experience integrating enterprise systems such as ERPs, TMS platforms, EDI, SFTP, and…
Added 4 mins ago
SI
Sr. Software Engineer, DNS and Cloud Infrastructure
Salesforce, Inc.
WA · CA
- $148,500 to $246,000 USD / year
Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for…
Added 4 mins ago
Software Engineer
PeopleTec, Inc.
HUNTSVILLE, AL
Our team is seeking a motivated, self-starting Software Engineer to design, develop, and maintain software capabilities that support decentralized data management, discovery, and governance…
Added 5 mins ago
Audio Control Module Product Development Engineer
Ford Global
Dearborn, MI
In-vehicle audio systems are critically important to the customer’s experience in our vehicles as Ford transitions from a manufacturer of vehicles to a producer of vehicles for the delivery…
Added 5 mins ago
Senior Site Reliability Engineer
Apple
Remote, United States
Apple is looking for a Senior Engineer with systems and software engineering experience to join our Satellite Connectivity Group SRE team.
Added 6 mins ago
Staff Software Engineer, Performance- Weights & Biases
CoreWeave
Remote, United States
Performance Engineering at Weights & Biases ensures our systems and products scale seamlessly as usage grows. We embed performance thinking into every stage of development - diagnosing…
Added 6 mins ago
Senior Software Engineer, Weave - Weights & Biases
CoreWeave
CA · Livingston, NJ · San Francisco, CA · Sunnyvale, CA
8+ years of experience in Software Engineering.
Added 6 mins ago
Senior Software Engineer, W&B Agent - W&B
CoreWeave
CA / Bellevue, WA · Livingston, NJ · Manhattan, NY · San Francisco, CA · Sunnyvale, CA
ARIA is the AI Research and Iterations Agent that enables continuous experimentation at scale. The engineering team is responsible for building this research agent from scratch by…
Added 6 mins ago
Senior Software Engineer, ML Workflows - Weights & Biases
CoreWeave
CA / Bellevue, WA
Reporting to the Senior Engineering Manager for ML Workflows, this Senior Software Engineer will own the architecture and evolution of core systems in the Weights & Biases platform.
Added 6 mins ago
Senior Data Platform Engineer - Weights & Biases
CoreWeave
Remote, United States
As a Senior Data Platform Engineer, you will apply advanced knowledge of software engineering, data architecture, distributed systems, and database technologies to design and operate our…
Added 7 mins ago
Senior Mechanical Engineer
Guernsey Brand
Oklahoma City, OK
Lead the execution of complex HVAC system designs using advanced engineering techniques and technologies.
Added 7 mins ago
Senior Electrical Distribution Engineer (PE)
Guernsey Brand
Oklahoma City, OK
About Guernsey: Guernsey is a visionary, dynamic, and 100% employee-owned company redefining the landscape of engineering, architecture, and consulting, with innovative solutions and a…
Added 7 mins ago
Electrical Engineer
Guernsey Brand
Oklahoma City, OK
Design and develop electrical systems for commercial, industrial, institutional, and mission critical/data center projects.
Added 7 mins ago
Senior Structural Engineer
Guernsey Brand
Oklahoma City, OK
Serve as Engineer of Record on structural design projects

Nokia

Technical Support Engineer

United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Apply About employer

Report this job