Jobs in the United States

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Added just now
Mechanical Design Engineer 1
United Launch Alliance
Centennial, CO
The Vulcan Development team is looking for a Mechanical Design Engineer 1 to support development of the Centaur V on SLS upper stage. The responsibilities for the individual in this…
Added just now
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
The Vulcan Development team is looking for a Propulsion Systems Design Engineer 1 to support development of the Centaur V on SLS upper stage. This engineering function provides design,…
Added just now
Senior Systems Developer Engineer
Amazon Development Center U.S., Inc.
Seattle, WA
The Amazon Dedicated Cloud (ADC) Serverless team is hiring a cleared senior Systems Development Engineer to lead the technical direction of how we build, deliver, and operate AWS Lambda and…
Added 1 min ago
Lead Firmware Engineer
STR
Woburn, MA
STR’s Cyber Division is hiring a Lead Firmware Engineer to implement complex system algorithms and interfaces in FPGAs for Radar and EW systems. Applicable projects span all levels of…
Added 1 min ago
Lead Site Reliability Engineer
Humana Inc.
Louisville, KY
The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of…
Added 1 min ago
Software Development Engineer II, Advertising Technology
Expedia, Inc.
IL
…through our consumer brands, B2B network, and travel advertising…
Added 1 min ago
Software Development Engineer III, Advertising Technology
Expedia, Inc.
WA
…through our consumer brands, B2B network, and travel advertising…
Added 2 mins ago
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Field Service Engineer
Agilent Technologies Inc
Remote, United States
- $37.61 to $58.77 USD / hour
Proactively responds to potential equipment issues to prevent unplanned interruption of customers business
Added 2 mins ago
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Remote Technical Support Engineer
Agilent Technologies Inc
Santa Clara, CA · Wilmington, DE
- $28.85 to $54.09 USD / hour
As a Remote Technical Support Engineer, you will join Agilent's CrossLab Online Technical Support Team, providing remote hardware, software, and application support to customers across the…
Added 3 mins ago
Systems Integration Specialist
Opensignal
Remote USA, MA · MA
You will engineer repeatable, supportable & well-documented delivery processes and make extensive use of AI Agents to accelerate configuration, investigation and automation work, directing…
Added 3 mins ago
Staff Inbound Product Manager - ServiceNow University
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 3 mins ago
Sales Operations Manager
ServiceNow
West Palm Beach, FL
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 4 mins ago
Senior Staff .Net Engineer
NeuroFlow
Remote, United States
At NeuroFlow, a Staff Software Engineer serves as a technical authority, bringing exceptional architectural vision and leadership to transform our behavioral health technology platform. In…
Added 5 mins ago
Assistant Manager, Mechanical, Pre-Construction Services
Gray Construction
Birmingham, AL
…building state-of-the-art facilities to fabricating custom process equipment and implementing advanced…
Added 5 mins ago
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Senior Technical Solution Architect
Loop
San Francisco, CA
- $175,000 to $195,000 USD / year
…data lands in Loop, building the integrations and rules their business needs, and leading the cutover. This is an AI-first engineering role: TSAs build and operate the agentic workflows…
Added 5 mins ago
SI
Sr. Software Engineer, DNS and Cloud Infrastructure
Salesforce, Inc.
WA · CA
- $148,500 to $246,000 USD / year
…looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it…
Added 7 mins ago
Product Engineer I - Survey123
Esri
Redlands, CA
…experience and training; licensure and certifications; and other business and organizational…
Added 7 mins ago
Staff Software Engineer, Performance- Weights & Biases
CoreWeave
Remote, United States
As a Staff Engineer on the Performance Engineering team, you’ll take technical ownership of complex performance challenges across the W&B platform and infrastructure. You’ll design and lead…
Added 7 mins ago
Senior Software Engineer, Weave - Weights & Biases
CoreWeave
CA · Livingston, NJ · San Francisco, CA · Sunnyvale, CA
…other locations, benefits vary and are shared during the hiring process. These…
Added 7 mins ago
Senior Software Engineer, W&B Agent - W&B
CoreWeave
CA / Bellevue, WA · Livingston, NJ · Manhattan, NY · San Francisco, CA · Sunnyvale, CA
…experience that genuinely accelerates ML workflows, and every engineer on the team owns that outcome end to…
Added 7 mins ago
Senior Software Engineer, ML Workflows - Weights & Biases
CoreWeave
CA / Bellevue, WA
Reporting to the Senior Engineering Manager for ML Workflows, this Senior Software Engineer will own the architecture and evolution of core systems in the Weights & Biases platform.
Added 7 mins ago
Senior Data Platform Engineer - Weights & Biases
CoreWeave
Remote, United States
As a Senior Data Platform Engineer, you will apply advanced knowledge of software engineering, data architecture, distributed systems, and database technologies to design and operate our…
Added 8 mins ago
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Senior Offensive Security Engineer
Delinea
Remote, United States
- $150,000 to $175,000 USD / year
Delinea’s Cybersecurity organization is seeking a Senior Offensive Security Engineer to mature Delinea’s in-house Offensive Security program. The ideal candidate will be highly…
Added 9 mins ago
AE
Manufacturing Engineer
Applied Engineering
Madison, SD
- $34.62 to $53.85 USD / hour
We are seeking a motivated and hardworking individual to join our team in Madison, SD as a Manufacturing Engineer. You will be part of a group of engineers dedicated to high-quality work,…
Added 9 mins ago
Senior Software Engineer (Ruby/Rails), MVR
Checkr
San Francisco, CA
As a Senior Software Engineer on the MVR team, reporting to the Engineering Manager, you will build and evolve the systems that power Checkr's motor vehicle record screenings, helping…

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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