Jobs in the United States

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Added 19 mins ago
Senior Technical Product Program Manager, Global Supply Chain Operations, AWS
Amazon
Bellevue, WA
We are seeking a highly motivated and experienced Senior Technical Infrastructure Program Manager (TIPM) to lead Product Program Management across our global rack integration network. In…
Added 40 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Pooler, GA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 40 mins ago
CH
Staff Pharmacist FT
CVS Health
Rogers, AR
- $60 to $73 USD / hour
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 hour ago
NPI Program Manager
Meta
Menlo Park, CA
Meta is seeking an experienced New Product Introduction (NPI) Program Manager to drive the development and delivery of infrastructure hardware that powers Meta's global infrastructure. In…
Added 1 hour ago
Technical Program Manager Intern, Global Supply Management - Reality Labs (2027)
Meta
Sunnyvale, CA
Technical Program Manager Intern, Global Supply Management - Reality Labs (2027) Responsibilities:
Added 1 hour ago
Technical Support Engineer
Nokia
United States
…way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive…
Added 2 hours ago
EC
Program Manager II
Eaton Corporation
Orchard Park, NY
- $113,000 to $165,000 USD / year
Operating at the intersection of engineering, operations, supply chain, quality, finance, and the customer, the Program Manager II applies structured program management practices and data…
Added 3 hours ago
Technical Program Manager III (6364)
itD Tech
Redmond, WA
itD is seeking a Technical Program Manager III to lead and manage complex New Product Introduction (NPI) programs for wearable hardware, including smart glasses and audio subsystem…
Added 8 hours ago
New Product Technology Project Manager
Apple
Cupertino, CA
resourceful Engineering New Product Technology Project Manager (NPT PM) to drive NPI build
Added 8 hours ago
Pharmacy Manager - Store 16492
CVS Health
Niles, IL
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 9 hours ago
CH
Pharmacy Manager - Full Time Flexible
CVS Health
West Point, MS
- Full-time
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 10 hours ago
W
Optical Associate, Non-Certified – Sam’s Club
Walmart
CASPER, WY
- $20 to $28 USD / hour
…Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with state board for apprenticeship or…
Added 10 hours ago
W
Optical Associate, Certified (ABO) – Sam’s Club
Walmart
CASPER, WY
- $23.5 to $31.5 USD / hour
…Participates in internal development opportunities to enhance technical and service capabilities. Satisfies apprenticeship and state board requirements towards achieving state licensure,…
Added 11 hours ago
CA Pharmacy Manager - Store 09943
CVS Health
Lakeport, CA
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 11 hours ago
Technical Program Manager III, Pixel Carrier Engineering
Google
Mountain View, CA
Share Technical Program Manager III, Pixel Carrier Engineering
Added 11 hours ago
Senior Procurement Manager
Applied Materials
Santa Clara, CA
Applied Materials is seeking a Senior Procurement Manager to support its Photonics Platform Business, which drives both organic and inorganic growth of the company’s waveguide technologies…
Added 11 hours ago
Staff Program Manager – Product Operations & NPI
Zscaler
Santa Clara, CA
We are looking for a Staff Program Manager – Product Operations & NPI. This is a Hybrid (Santa Clara, CA office 3 days a week) role, reporting to the Vice President of Product Operations &…
Added 12 hours ago
MI
Senior Director of Program Management
MaxLinear, Inc.
San Jose, CA
- $223,000 to $273,000 USD / year
MaxLinear is seeking an experienced Program Manager to join our team. In this role, you will focus on the following:
Added 12 hours ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Philadelphia, PA
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 13 hours ago
Technical Program Manager, Service Parts NPI
Rivian
Irvine, CA
Added 14 hours ago
A
Project Manager
Actalent
Costa Mesa, CA
- $48 to $58 USD / hour
Job Title: Project Manager New Product Development (NPD)Job DescriptionThis contract Project Manager role runs for approximately 36 months with the potential for extension based on…
Added 14 hours ago
Manager, Technical Support Engineering
Onto Innovation Inc-US
United States
The Regional Technical Support Manager (RTSM) leads the strategy and execution of technical support for ONTO Innovation’s semiconductor capital equipment portfolio within a designated…
Added 15 hours ago
Senior Hardware Technical Program Manager, Amazon Leo Customer Terminals
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Leo is looking for a Senior Hardware Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design (Mechanical), Electrical Design and Antenna…
Added 15 hours ago
Sr. Manager, QA Program Lead
LOTTE BIOLOGICS USA, LLC
Syracuse, NY
The Sr. Manager QA Program Lead is responsible for providing Quality Assurance technical expertise and guidance to internal and external customers during new product introduction and…
Added 16 hours ago
CC
Senior Program Manager, Supply Chain
Carrier Corporation
Palm Beach Gardens, FL
- $117,500 to $234,500 USD / year
…recommendations to support decision-making. As the project manager, the individual owns the full project lifecycle, from initiation and planning through execution and benefits…

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Dec 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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