Jobs in the United States

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Added 2 mins ago
Janitorial Supervisor, Healthcare
ABM US
Springfield, IL
Position Summary: The Janitorial Project Manager is responsible for overseeing day-to-day operations at assigned facilities (campus, warehouse, office building or airport), ensuring service…
Added 2 mins ago
FLOOR TECHNICIAN
ABM US
Detroit, MI
Notify Manager concerning the need for minor or major repairs or additions to building operating systems
Added 3 mins ago
Manager, QHSE, SPS
Solaris Oilfield Infrastructure, LLC
Houston, TX
Solaris Energy Infrastructure, Inc. (NYSE:SEI) delivers comprehensive power infrastructure solutions including generation, distribution, installation and commissioning, aftermarket support,…
Added 6 mins ago
1
Staff Demo Engineer
1Password
Remote, United States
- $135,000 to $196,000 USD / year
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 9 mins ago
TRAINING MANAGER
EMCOR Group
West Jordan, UT
Wasatch Electric is accepting applications for a Training Manager at our corporate office in West Jordan, UT. The successful candidate will plan, implement, and maintain a successful…
Added 9 mins ago
O
Senior Manager, Network Development Engineering
Oracle
Salt Lake City, UT
- $146,300 to $306,400 USD / year
OCI Networking is looking for a Senior Manager to lead a Network Development Engineering team responsible for supporting the design, deployment, automation, and operations of Oracle Cloud…
Added 9 mins ago
Sr Associate Implementation Manager
Zoom
Salt Lake City, UT
Hands-on knowledge of CRM infrastructure including Salesforce and/or HubSpot, covering custom objects, field mapping, reporting dependencies, and lead or contact routing logic
Added 9 mins ago
SL
Event Manager - Gallivan Center
Salt Lake City Corporation
Salt Lake City, UT
- $87,284 USD / year
…musicians, makers, creators, performers, and businesses, the Event Manager helps direct program resources toward local talent and businesses while delivering engaging experiences for the…
Added 9 mins ago
B2B Supplier Enablement, Manager of Merchant Services - Remote Eligible
Capital One
Salt Lake City, UT
To be successful, the Supplier Enablement Manager will meet clients and vendors at various stages of their card program and build an approach that helps them realize the value of their…
Added 9 mins ago
O
Supplier Sourcing Program Manager
Oracle
Salt Lake City, UT
- $83,000 to $166,100 USD / year
Strategic Sourcing Analyst – External Manufacturing at Oracle Cloud Infrastructure (OCI) will play a pivotal role in expanding and scaling our next-generation cloud services. As a member of…
Added 9 mins ago
Assistant Maintenance Manager
University of Utah
Salt Lake City, UT
Assists Maintenance Manager in developing and implementing program goals, objectives, and maintenance schedules.
Added 10 mins ago
Sr. Consulting Manager, Solutions Engineering
Cognizant
Salt Lake City, UT
As a Sr. Consulting Manager, Solutions Engineering you will make an impact by designing and delivering enterprise-scale AWS cloud solutions that enable complex application migration,…
Added 10 mins ago
Onsite Project Manager – Utility-Scale Solar (Owner’s Representative)
Partner ESI
Harbeson, DE
Partner Engineering and Science, Inc. is seeking an experienced Onsite Project Manager to join our Power & Infrastructure practice group. Serving in an Owner’s Representative capacity, you…
Added 10 mins ago
Sr. IT Project Manager - Project/Program
Maximus
Salt Lake City, UT
…operations stakeholders, business analysts, developers, testers and infrastructure persons) to ensure consistent delivery, effective processes, and successful onboarding of new State…
Added 10 mins ago
Rural Health Performance & Transformation Manager
Deloitte
Salt Lake City, UT
The Rural Health Performance & Transformation Manager serves as a key link between healthcare policy, program requirements, data, and operations, helping clients translate complex…
Added 10 mins ago
Project Manager, Ford Energy
Ford Motor Company
Salt Lake City, UT
The Ford Energy Project Manager, Project Delivery is a high-impact individual contributor role responsible for executing and safeguarding the post-contract product delivery pipeline within…
Added 10 mins ago
Senior Consulting Manager, AI-Led Mainframe Modernization
Cognizant
Salt Lake City, UT
As a Senior Consulting Manager, AI-Led Mainframe Modernization , you will make an impact by architecting and delivering complex mainframe modernization programs using cloud-native…
Added 15 mins ago
Machine Operator
CRH
Jackson, MS
…provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic…
Added 16 mins ago
Ground Systems Architect
sesengin
Reston, VA
…networking, command and control systems, and operational ground infrastructure must come together to support successful mission execution. You bring strong program leadership and…
Added 16 mins ago
A
Construction Superintendent
Actalent
Portsmouth, NH
- $50 to $60 USD / hour
We are seeking an experienced Project Manager to support a wastewater construction project. This individual will be responsible for managing the project from planning through completion,…
Added 16 mins ago
A
Construction Project Manager
Actalent
Sandown, NH
- $50 to $60 USD / hour
We are seeking an experienced Project Manager to support a wastewater construction project. This individual will be responsible for managing the project from planning through completion,…
Added 16 mins ago
A
Construction Superintendent
Actalent
Nashua, NH
- $50 to $60 USD / hour
…previous experience within wastewater, heavy civil, utilities, or infrastructure construction and be comfortable managing an active construction…
Added 16 mins ago
A
Construction Superintendent
Actalent
Concord, NH
- $50 to $60 USD / hour
…previous experience within wastewater, heavy civil, utilities, or infrastructure construction and be comfortable managing an active construction…
Added 16 mins ago
Media Tech Specialist IV
The University Of Texas At Dallas
TX
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the…
Added 21 mins ago
CDL A Driver
WM
Monroe, LA
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Dec 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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