Technical Support and Validation Engineer
- United States
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Job details
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- Posting language
- English
- Posted
Original job description
Technical Support and Validation Engineer will join Nokia's Microwave Radio Division (PB MW MDNI NAM A) to drive the successful introduction and compliance of Wavence microwave radio solutions in North America. The role blends hands‑on testing, technical support, field issue analysis, and cross‑functional collaboration to ensure product performance, regulatory compliance, and customer satisfaction.
- Perform homologation testing of microwave radio products for the North American market.
- Provide technical support to the Test Engineering Center (TEC) team.
- Support the integration factory with troubleshooting and validation activities.
- Analyze field issues and collaborate with development teams to devise solutions.
- Execute product verification and validation activities throughout the product lifecycle.
- Conduct qualification testing and produce detailed technical reports.
- Troubleshoot complex microwave networks and RF measurement setups.
- Interact directly with customers to address technical inquiries and requirements.
- Coordinate with cross‑functional teams to ensure compliance with regulatory standards.
- Maintain test equipment and laboratory procedures to ensure accurate results.
- Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation.
- Hands‑on lab experience performing basic system and RF measurements.
- Working knowledge of microwave transmission principles and qualification testing.
- Proven ability to troubleshoot complex microwave networks and resolve issues.
- Strong customer‑facing skills with the ability to communicate technical concepts clearly.
- Experience generating comprehensive technical reports and documentation.
- Familiarity with IP routing and switching technologies (TCP/IP, BGP, OSPF, MPLS, VPNs) is a plus.
- Ability to work collaboratively with development, test, and integration teams.
- Knowledge of North American regulatory requirements for microwave radio equipment.
Some of our benefits in US:
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
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If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
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