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NMT

Inside Sales Representative

Buffalo, NY, United States

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Job details

Experience: Minimum 1-year sales experience or 2 years customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

About Nissha Medical Technologies

Nissha Medical Technologies (NMT) is a global Contract Development and Manufacturing Organization (CDMO) where people, purpose, and technology come together to advance healthcare. Headquartered in the United States, NMT is the medical devices business unit and a wholly owned subsidiary of Nissha Co., Ltd., a publicly traded Japanese company based in Kyoto, Japan (TSE: 7915). Across our global organization, our teams collaborate to design and manufacture innovative medical devices and solutions that make a real difference in patients’ lives. We partner closely with our customers to solve complex challenges, move ideas forward, and support products from concept through commercialization. Our work spans patient monitoring, surgical and interventional solutions, precision components, and emerging technologies, all grounded in a strong culture of quality, accountability, and continuous improvement. At Nissha Medical Technologies, we believe our success is driven by our people. We foster an environment where curiosity is encouraged, teamwork is valued, and individuals are empowered to grow their skills and careers. If you’re motivated by meaningful work, collaboration, and the opportunity to help shape the future of healthcare, you’ll find a place to belong at NMT.

What You Will Do

Nissha Medical Technologies is looking for a Inside Sales Representative to join our Business Media team! Thie role supports the designated Business Leadership in retaining and growing business within the assigned territory. The position is responsible for maximizing revenue and increasing profitability through proactive outbound sales efforts.

Sales Outreach and Business Development

Conduct outbound sales activities by phone, internet, email, and other internal tools to generate new business from prospective and existing B and C-level customers within assigned target markets, while meeting daily activity goals.
Make customer and prospect calls and consistently meet established expectations.
Research prospective customers to identify effective selling and pricing strategies that support new sales growth.
Identify emerging market needs and opportunities by engaging current customers, following up on leads, and monitoring competitor activity; share relevant insights and recommendations with Sales Leadership.
Drive assigned opportunities to a sale by the estimated close date and move them through the sales pipeline as efficiently as possible.

Account Management and Customer Support

Travel as needed within the assigned territory to support sales initiatives, customer relationships, and Sales Leadership.
Communicate effectively with customers using product and company knowledge to address customer needs, support company objectives, negotiate when appropriate, and respond promptly to leads and inquiries.
Prepare sales quotes and determine discount levels based on customer qualifications, needs, and company requirements.
Maintain current product and company knowledge to respond accurately and effectively to customer questions.

Strategy, Planning, and CRM Management

Collaborate with Sales Leadership to develop sales strategies informed by customer feedback and market research, and contribute recommendations to budgeting and related planning processes.
Maintain rolling account information in the pipeline system and through supporting tracking methods, including Quarterly Business Reviews and Annual Review Meetings.

Cross-Functional Collaboration and Professional Responsibilities

Coordinate with other departments as needed regarding order placement, customer complaints, product information, and related issues.
Work with Customer Service as needed to address customer needs and concerns.
Identify and recommend process improvements when opportunities arise.
Represent Nissha Medical Technologies / Graphic Controls professionally with internal team members, customers, and prospects.
Perform other duties as assigned
Travel periodically as required.

What You Bring

Core Qualifications

Associate Degree required; Bachelor’s Degree preferred (in related field)
Minimum 1-year sales experience or 2 years customer service experience

Preferred Qualifications

Excellent verbal and written communication skills
Proven ability to perform effective research
Ability to effectively strategize
Proven ability to close sales
Demonstrated ability to prioritize
Strong time-management skills
Demonstrated ability to be self-driven, and self-motivated to complete tasks and gain new business

Professional Traits We Value

Ability to work in a fast-paced environment
Ability to work in a constructive, positive manner with others in a team environment
Work proactively – Self motivated
Strong analytical/problem solving ability and skill
Strong leadership ability and potential
Great interpersonal skills
Proven ability to appropriately and effectively communicate with customers in a variety of situations

Compensation & Benefits

The expected salary range for this position is $63,500-$68,000 plus quarterly commission. Actual compensation will be determined based on experience, skills, qualifications, and geographic location. In addition, Nissha Medical Technologies offers a competitive total rewards package including medical, dental, and vision coverage, 401(k) with company match, paid time off, life and disability insurance, and professional development opportunities.

Equal Opportunity Statement

Nissha Medical Technologies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on any protected status under applicable law.

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More about this job

Skills

Sales
Sales activities
Research
Pricing strategies
Leadership
Customer service
Customer relations
Sales strategies
Market research
Budget management
Tracking principles
Collaboration
Communication skills
Time management
Problem solving
Interpersonal skills
Communicate with customers

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