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Added 16 mins ago
AI/ML Software Developer
InterImage
Remote, United States
We are seeking a highly skilled Full Stack Developer with strong software design expertise to design, build, and scale modern applications that integrate data-intensive systems and…
Added 20 mins ago
Summernaut Program - AI & Management Consulting (Value Engineering) Summer Intern
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NC
Gain hands-on experience with Celonis technology, including SQL and PQL, to build basic analyses and reports.
Added 21 mins ago
Data Engineer I
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…data products utilizing AWS Services, Snowflake, dbt, Python, SQL, and related…
Added 22 mins ago
Analytics Engineering Manager
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Establish engineering standards and best practices for analytics development, including SQL development, data modeling, performance optimization, testing, and deployment.
Added 35 mins ago
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Sr. Deal Desk Manager
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
Added 35 mins ago
RevOps Analyst
Jobgether
Remote, United States
Strong SQL skills and practical experience using business intelligence platforms such as Tableau, Power BI, or Looker.
Added 35 mins ago
Process and Workflow Applications Developer
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Remote, United States
…partner is looking for a Process and Workflow Applications Developer based in the United…
Added 41 mins ago
Application Developer - Oracle NMS
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We are seeking a highly skilled and experienced Senior Application Developer to join our Real Time Systems team, focusing on the Oracle Network Management System (NMS). This role is…
Added 41 mins ago
Sr Data Engineer
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…formats. The current environment includes CSV-based files, SQL Server, SQL, and Azure Data Factory, with the organization moving toward Snowflake as its target data platform. This engineer…
Added 41 mins ago
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Added 41 mins ago
Lead Developer - .NET
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Added 1 hour ago
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Sr Manager, Data Platforms and Analytics (Databricks)
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Bolingbrook, IL
- $122,900 to $190,000 USD / year
Strong hands-on expertise in Databricks, Apache Spark, PySpark, SQL, Delta Lake, Unity Catalog, and Lakehouse architecture.
Added 1 hour ago
Agentic Context Engineer
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Remote, United States
Advanced SQL skills and strong Python proficiency for data transformation, orchestration, and automation.
Added 1 hour ago
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Agentic-First Software Engineer (Miami)
Jiffy
Miami, FL
- $150,000 to $265,000 USD / year
Experience with relational databases (Postgres / MySQL), SQL, and building or consuming REST or GraphQL APIs.
Added 1 hour ago
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Agentic-First Software Engineer (Relocate to Miami)
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Austin, TX
- $150,000 to $265,000 USD / year
Experience with relational databases (Postgres / MySQL), SQL, and building or consuming REST or GraphQL APIs.
Added 1 hour ago
Salesforce Application Architect
Stafford Gray
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5+ years of hands-on experience with Salesforce, SQL, Java, and web services development
Added 1 hour ago
Retail Operations Analyst
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Advanced Excel (pivots, lookups, Power Query, data modeling), comfort with SQL or BigQuery, and dashboards in Looker Studio, Tableau or Power BI
Added 1 hour ago
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Advanced Excel (pivots, lookups, Power Query) and working SQL, BigQuery or another warehouse preferred, with dashboards in Looker Studio, Tableau or Power BI
Added 1 hour ago
Progress OpenEdge Database Administrator (DBA) - 71210151
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Brentwood, TN
· Familiarity with SQL-92 access to OpenEdge databases through ODBC/JDBC and experience with Linux/Unix and/or Windows Server environments.
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Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
Added 1 hour ago
Snowflake Data Engineer
Insight Global
Nashville, TN
Added 1 hour ago
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Senior Support Engineer - Oracle Health
Oracle
Nashville, TN
- $52,200 to $132,400 USD / year
Knowledge of SQL, database troubleshooting, or other technical diagnostic tools.
Added 1 hour ago
Analyst III, Retail Ops
Constellation Energy Generation, LLC.
Houston, TX
Added 1 hour ago
C
Senior Java Full Stack Engineer - Spring Boot & AWS
Cognizant
Jefferson City, MO
- $86,000 to $99,000 USD / year
Experience with MongoDB and relational databases such as Oracle, SQL Server, PostgreSQL, or MySQL, along with strong knowledge of object-oriented programming, design patterns, and software…

Closed listing

NITELINES USA, INC

Help Desk Support Specialist (815724)

Atlanta, GA, United States

$27.5 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $27.5 USD / hour
Experience: Incumbent shall possess High school diploma or GED and 2-3 years of experience handling clients,
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.

DCA Help Desk Support Specialist (815724) Pay rate: $27.50 per hour Assignment ( 6 months +) Job location: 60 Executive Park South, Atlanta, GA 30329 Hours: 8 hours daily/5 days weekly

Job Summary Under broad supervision, provides assistance to the Georgia Dept. Community Affairs computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote locations. May serve as lead worker. Reporting to the IT Client Services Manager, Helpdesk Representative III is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the Department of Community Affairs (DCA). The IT Client Services Team is seeking an experienced, self-motivated Helpdesk Representative III with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives. The Helpdesk Representative III is responsible for effectively provisioning, configuring, installing, operating, documenting, maintaining, monitoring and reporting of systems hardware, software and related infrastructure performance.

Primary Responsibilities:

Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their subject matter expertise. Work and communicate with state employees, internal clients, to provide information and services targeted to meet client expectations. Analyze information to determine nature and extent of client requirements and concerns. May serve as liaison between clients and technical staff in implementation and development of business process automation. Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations. Responds to internal and external client concerns both remotely and to provide desk side support as well. Receives additional training as required, to gain full proficiency and experience in all areas. May perform clerical duties in support of the unit. Provides information to answers to inquiries from external clients regarding all aspects of specific program area of unit.

Provide on-line and desk side helpdesk services for all users, to identify and resolve IT operational issues. Provided documented service procedures for all resolutions.
Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems (e.g., business and/or custom applications, devices).
Demonstrate experience designing, installing and supporting workstations, and agency IT systems environment containing a blend of Windows Servers 2008-2012, Windows workstations, LAN, VPN, O365 E5, Microsoft SharePoint, Active Directory, VOIP, business and custom applications.
Demonstrate experience installing and supporting one or more recent Microsoft enterprise level products (Exchange 2007 or newer, SQL 2005 or newer, MS Access, ODBC, System Center suite, SharePoint 2010 or newer, etc.).
Perform printer installations and toner replacement activities.
Proactively provide KPI reports, and documentation on systems / application operations using Microsoft Office (Word, Excel, or PowerPoint)

Minimum Qualifications:

Incumbent shall possess High school diploma or GED and 2-3 years of experience handling clients, questions, complaints, and/or providing information. Bachelor’s Degree from an accredited college or university in a computer related field – i.e. Computer Information Systems or Computer Science is a plus.
Demonstrate excellent interpersonal, oral and written communication skills.
Imaging machines (Dell/Win 10) and Inventory Management experience is desired
Demonstrated experience working in ITIL Service Management organization is a plus.

Additional Skills:

Technically competent with knowledge of systems management, development and implementation methods and infrastructure.
Demonstrated experience working in ITIL Service Management organization and ServiceNow experience is a plus. CCNA (Cisco Certified Network Associate).
Excellent problem-solving skills required.

Qualifications:

Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college AND One year of experience providing software of hardware customer support
OR High school diploma or GED AND Two years of experience providing software or hardware customer support of technical assistance to computer users
OR Two years of experience at the lower-level Help Desk Support Specialist 2 or position equivalent.

About employer

More about this job

Skills

Technical support
Leadership
Reporting
Provide information
Business processes
Support ICT system users
Perform clerical duties
Microsoft Windows
LAN
VPN
Microsoft 365
Microsoft SharePoint
Microsoft Active Directory
Microsoft Exchange
SQL
Microsoft Access
Microsoft System Center
Documentation
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Computer science
Communication skills
Inventory management
ITIL
ServiceNow
CCNA
Problem solving
Computer technology
Customer service

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