Manager, IT Infrastructure

The Manager, IT Infrastructure is responsible for the day-to-day management and continuous improvement of the organization's core technical infrastructure - including networks, servers, systems, and cloud/hosting environments. This role ensures the infrastructure is scalable, secure, and highly available, translating infrastructure strategy into operational execution.

• Manages and maintains the organization's network, server, and systems infrastructure to ensure high availability and performance

• Leads infrastructure transformation and upgrade projects to enable the organization to scale

• Implements and maintains infrastructure policies, procedures, and standards, ensuring alignment with industry best practices and regulatory requirements

• Oversees systems and network architecture, capacity planning, and disaster recovery/business continuity readiness

• Partners cross-functionally to assess and address the organization's technology infrastructure needs

• Manages infrastructure projects from conception to implementation and evaluation

• Manages the infrastructure budget and ensures resources and assets are utilized within approved budget

• Monitors information security principles and practices as they relate to infrastructure systems

• Stays abreast of industry trends and emerging technologies to drive continuous improvement and innovation in infrastructure

• Identifies, develops, and implements process/policy improvements within the infrastructure team

• Participates in hiring activities including candidate selection and interviews for infrastructure roles

• Supports collaborators on the infrastructure team in training, development, performance, and competency alignment

Qualifications

• A Bachelor's degree from an accredited institution in Computer Science, Information Systems, or a related field is required

• Demonstrated a minimum of seven years of experience in IT infrastructure roles is required

• Demonstrated a minimum of three years of experience in a leadership or supervisory role is required

• Demonstrated experience in systems and network architecture, information security principles, and IT best practices

• Demonstrated experience conveying complex technical concepts to non-technical stakeholders is required