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Added 3 hours ago
Digital Program Manager
The Freeman Company
IL · NV · TX
We are seeking a Digital Program Manager to help deliver a portfolio of digital commerce programs that drive revenue and improve how we serve our customers. Reporting to the VP, Digital…
Added 8 hours ago
Product Manager
HCA Healthcare
Nashville, TN
HCA Healthcare’s Registration Services organization is seeking an Product Manager for a high-paced delivery team composed of technical leads, product engineers, and domain experts. The…
Added 11 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
Job Title: Associate Director, Digital Product Management
Added 11 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
Job Title: Associate Director, Digital Product Management
Added 11 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
Job Title: Associate Director, Digital Product Management
Added 11 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
Job Title: Associate Director, Digital Product Management
Added 1 day ago
TG
Sr. Team Lead
TRIGO Global Quality Solutions
Detroit, MI
- $17 to $18 USD / hour
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries.…
Added 1 day ago
TG
Sr. Team Lead
TRIGO Global Quality Solutions
Findlay, OH
- Up to $18 USD / hour
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries.…
Added 1 day ago
AH
Sr. Manager, Full Time, Days, Call Center Opns, Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
The Senior Manager, Call Center Operations is responsible for leading the strategic vision, operational performance, growth, and transformation of the Contact Center. The Senior Manager…
Added 1 day ago
Senior Product Manager, Health and Telemetry
Ford Motor Company
Dearborn, MI
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 1 day ago
Senior Product Manager, Service Enablement
Ford Motor Company
Dearborn, MI
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 1 day ago
HT
Advanced Mechanical Engineer - Heat Exchangers
Honeywell Technologies
Houston, TX
- $114,000 to $163,000 USD / year
…licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas…
Added 1 day ago
HT
Advanced Chemical Engineer- Fired Heaters
Honeywell Technologies
Houston, TX
- $104,000 to $149,000 USD / year
…licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas…
Added 2 days ago
Sr. Technical Program Manager, Technology Portfolio Management
Visa Technology and Operations LLC
Austin, TX
We are seeking a highly strategic and relationship-oriented Senior Technical Program Manager to lead portfolio management and governance across multiple technology organizations for the…
Added 2 days ago
Senior Program Manager
NICE
Sandy, UT
The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance…
Added 2 days ago
L
Senior Desktop Support Technician
Leidos
Portsmouth, VA
- $34.62 USD / hour
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the…
Added 2 days ago
Sr. IT Audit Consultant
Duke Energy Business Services, LLC
Charlotte, NC
Duke Energy's Corporate Audit Services Department delivers world-class internal audit services that enable Duke Energy to achieve superior performance. You will work in high-performing…
Added 2 days ago
Senior Account Manager
SPECTRIO LLC
Remote, United States
The Senior Account Manager (Sr AM) is a strategic leader responsible for the autonomous management and expansion of the company’s highest-value client portfolios. This role serves as a key…
Added 2 days ago
M&A Integrations Sr Manager
Confie
Dallas, TX
Minimum of 7 years of program or project management experience, including at least 3 years leading post-merger integrations
Added 2 days ago
Sr. Program Manager, Security Strategy & Enablement
SanDisk
Milpitas, CA
The role also supports security data and metrics, and business continuity and crisis management. The ideal candidate is a senior program manager with corporate security or risk experience…
Added 2 days ago
Senior Manager, Performance & Enablement
World Wide Technology Holding, LLC
Remote, United States
Experience with project management software, applicant tracking systems and vendor management systems a plus.
Added 2 days ago
HT
Control Systems Engineer
Honeywell Technologies
Rosemont, IL
- $108,000 to $134,000 USD / year
Experience with Microsoft Office, project collaboration tools, and engineering document-management systems.
Added 2 days ago
Senior Construction Project Manager- Mission Critical Government Facilities- Caribbean- St. Lucia
Turner & Townsend
Miami, FL
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 days ago
H
Advanced Chemical Engineer- Fired Heaters
Honeywell
Rosemont, IL · Houston, TX
- $104,000 to $149,000 USD / year
…licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas…
Added 3 days ago
H
Advanced Mechanical Engineer - Heat Exchangers
Honeywell
Rosemont, IL · Houston, TX
- $114,000 to $163,000 USD / year
…licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas…

NICE

Senior Program Manager

Sandy, UT, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Program Manager

Location: Salt Lake City, UT (hybrid, 2 days on-site)

The Sr. Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Senior Program Manager will help drive, plan and standardize software development activities from concept to completion. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts.

Major Functions/Responsibility

The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers.
Execute the product vision through the software development lifecycle to ensure program goals are met.
Interface with teams throughout company to drive, plan, and implement software objectives.
Work closely with Product Management to break down product backlog items and disseminate them into technical requirements.
Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget.
Perform the scrum master role for multiple teams.
Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones.
Provide timely project status updates, risks and issues to all stakeholders.
Coordinate Release Management to schedule, communicate and drive releases onto each environment.
Give clear and timely direction for product and project questions.
Coordinate with Product Management for product launches and technical documentation.
Be an expert with respect to the product line and usability.
Create and communicate visual layouts and proof-of-concepts.
Good understanding of competitive landscape.
Maintain and share deep understanding of the product from the end-user perspective.
Research available technologies and capabilities in order to drive the most effective product solutions.
Participate in continuous process and program improvement that lead to reduced costs, time-to-market and increased predictability.
Occasional travel for client-site visits or industry tradeshows.
May also manage other program or project managers.
Occasional staff selection, coaching, goals, performance, and evaluations.
Share job knowledge, skills and ideas with other employees.
Follow the company Code of Ethics and inContact policies and procedures at all times.
Communicate in an effective and professional way with customers in and outside of inContact.

Required Education, Experience and Job Related Skills:

Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. Technical or industry certifications are preferred in addition to the required education/experience.
4+ years of project leadership in a cross-functional environment
4+ years hands-on experience working in a key software development lifecycle role
3+ year of demonstrated success defining and launching products
3+ years of demonstrated experience writing software specifications
Experience with Agile/Scrum, RUP, and other modern development methodologies – preferably serving as a Scrum Master
Demonstrated progressive work experience in a lead role
Proactive, responsive and committed to removing roadblocks to fulfill timelines
Strategic thinker, consensus builder
Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences
Ability to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and concepts
Experience working with and influencing cross-functional teams without formal authority
Strong technical background with experience in communications, telephony, hosted-solutions, or contact center related fields
Strong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environment
Excellent facilitation, interviewing, and presentation skills
Excellent written and verbal communications skills

Experience Preferred:

Product Management experience using formal techniques and principles
Experience working with graphical user experience and user interface design
Experience working with object-oriented software development, web services, web development or other similar technical products
Understanding of standard engineering processes and software development methodologies
Experience with user acceptance testing, regression testing, integration testing.
PMI, PMP, Certified Scrum Practioner, Certified Scrum Master certifications

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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