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Added 5 mins ago
Consulting Electrical Engineer
EnerSys Delaware Inc.
Commack, NY
EnerSys Advanced Systems (EAS) is a specialized division of EnerSys - a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions…
Added 5 mins ago
Principal Electrical Engineer
EnerSys Delaware Inc.
Commack, NY
EnerSys Advanced Systems (EAS) is a specialized division of EnerSys - a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions…
Added 5 mins ago
Chief Electrical Engineer
EnerSys Delaware Inc.
Commack, NY
EnerSys Advanced Systems (EAS) is a specialized division of EnerSys - a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions…
Added 6 mins ago
Lead Production Planning & Control
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Findlay Township, PA
Bachelor’s degree in engineering, Production Management, or a related field accredited university or college.
Added 7 mins ago
Senior Software & AI Engineer
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United States
Bachelor’s degree or higher in Computer Science, Computer Engineering, Software Engineering, or a related science or engineering discipline.
Added 7 mins ago
Sr. Software Engineer
Exact Sciences Corp
United States
The Senior Software Engineer is a hands-on builder within the product-led Software Engineering team in Abbott’s cancer diagnostics division, focused on Digital Engineering and Integrations.…
Added 7 mins ago
Clinical Associate
St Jude Medical S C Inc
GA
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading…
Added 7 mins ago
Software Quality Engineer I
St. Jude Medical, Cardiology Division, I
CA
The Software Quality Engineer I provides design quality engineering support for the development and maintenance of mobile medical device software applications and connected digital health…
Added 9 mins ago
Technical Product Manager
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Staff Software Engineer, Salesforce
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Added 10 mins ago
Data Center Operations Manager
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Hermiston, OR
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed…
Added 10 mins ago
Associate Electrical Engineering Manager
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Added 12 mins ago
Senior Microwave & Linac Scientist
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…commercial microwave and electromagnetic beam transport simulation software, such as…
Added 13 mins ago
Continuous Improvement & Industrial Engineer III
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…meet everyday needs. For more than 75 years, Igloo has been a leader in the housewares industry and has since evolved into a high-growth lifestyle brand, inspiring outdoor experiences…
Added 13 mins ago
Professional Services Project/Program Support
LaSalle Network
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A leading global technology company in the architecture, engineering, and construction space is hiring an interim Manager for its Strategic PMO. This leader will step in and run a team of…
Added 13 mins ago
Critical Operations Technician (Night Shift)
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Leesburg, VA
…most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of…
Added 14 mins ago
Customer Reliability Engineer or Technical Specialist
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Experience with mechanical seals, rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
Added 14 mins ago
Unit Controls Technical Lead
CFO Trane U.S. Inc.-CFO
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Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 14 mins ago
Controls Project Manager
CFO Trane U.S. Inc.-CFO
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Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 16 mins ago
North America Quality Leader, Power Conversion and Storage
GE Energy Power Conversion USA Inc.
United States
We are seeking a seasoned North America Quality Leader to oversee quality assurance and quality control for our over $1 billion business, covering three diverse solutions groups: Energy…
Added 16 mins ago
Lead Production Planning & Control
GE Energy Power Conversion USA Inc.
United States
Bachelor’s degree in engineering, Production Management, or a related field accredited university or college.
Added 16 mins ago
Lead Inspection Engineer - AMRT
GE Gas Turbines (Greenville) L.L.C.
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…standards across the network. You will partner with repair engineering, other AMRT special process teams, repair service centers, and quality teams to ensure airflow inspection solutions…
Added 16 mins ago
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Senior Flight Test Engineer
Pivotal
Palo Alto, CA
- $135,000 to $170,000 USD / year
Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the…
Added 16 mins ago
FSO - Banking - Technology Consulting - Senior Manager - Location OPEN
EY
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…intelligence lifecycle, from strategy and architecture through engineering, implementation, operations, governance and control, so that clients can adopt AI responsibly and at enterprise…

NICE

Senior Program Manager

Sandy, UT, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Program Manager

Location: Salt Lake City, UT (hybrid, 2 days on-site)

The Sr. Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Senior Program Manager will help drive, plan and standardize software development activities from concept to completion. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts.

Major Functions/Responsibility

The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers.
Execute the product vision through the software development lifecycle to ensure program goals are met.
Interface with teams throughout company to drive, plan, and implement software objectives.
Work closely with Product Management to break down product backlog items and disseminate them into technical requirements.
Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget.
Perform the scrum master role for multiple teams.
Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones.
Provide timely project status updates, risks and issues to all stakeholders.
Coordinate Release Management to schedule, communicate and drive releases onto each environment.
Give clear and timely direction for product and project questions.
Coordinate with Product Management for product launches and technical documentation.
Be an expert with respect to the product line and usability.
Create and communicate visual layouts and proof-of-concepts.
Good understanding of competitive landscape.
Maintain and share deep understanding of the product from the end-user perspective.
Research available technologies and capabilities in order to drive the most effective product solutions.
Participate in continuous process and program improvement that lead to reduced costs, time-to-market and increased predictability.
Occasional travel for client-site visits or industry tradeshows.
May also manage other program or project managers.
Occasional staff selection, coaching, goals, performance, and evaluations.
Share job knowledge, skills and ideas with other employees.
Follow the company Code of Ethics and inContact policies and procedures at all times.
Communicate in an effective and professional way with customers in and outside of inContact.

Required Education, Experience and Job Related Skills:

Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. Technical or industry certifications are preferred in addition to the required education/experience.
4+ years of project leadership in a cross-functional environment
4+ years hands-on experience working in a key software development lifecycle role
3+ year of demonstrated success defining and launching products
3+ years of demonstrated experience writing software specifications
Experience with Agile/Scrum, RUP, and other modern development methodologies – preferably serving as a Scrum Master
Demonstrated progressive work experience in a lead role
Proactive, responsive and committed to removing roadblocks to fulfill timelines
Strategic thinker, consensus builder
Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences
Ability to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and concepts
Experience working with and influencing cross-functional teams without formal authority
Strong technical background with experience in communications, telephony, hosted-solutions, or contact center related fields
Strong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environment
Excellent facilitation, interviewing, and presentation skills
Excellent written and verbal communications skills

Experience Preferred:

Product Management experience using formal techniques and principles
Experience working with graphical user experience and user interface design
Experience working with object-oriented software development, web services, web development or other similar technical products
Understanding of standard engineering processes and software development methodologies
Experience with user acceptance testing, regression testing, integration testing.
PMI, PMP, Certified Scrum Practioner, Certified Scrum Master certifications

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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