Jobs in the United States

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Added 3 mins ago
Sales Associate
Petco
The Dalles, OR
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 9 mins ago
T
Dispensary Associate - Part Time
Trulieve
Tampa, FL
- $15 USD / hour
- Part-time
Must possess a valid driver’s license and clear driving record to fulfill delivery driver role · Must have prior cash handling experience
Added 9 mins ago
UO
Executive Assistant and Office Coordinator
University of Colorado Denver
Boulder, CO
- $60,000 to $70,000 USD / year
Manage the AVC's Asana task lists, associated deadlines and priority tasks.
Added 9 mins ago
UO
Business Services Principal Professional
University of Colorado Denver
Aurora, CO
- $70,859 to $90,132 USD / year
Hybrid - this role is eligible for a hybrid schedule of four (4) days per week on campus and as needed for in-person meetings
Added 24 mins ago
Outreach Worker - MIHOW
CATHOLIC CHARITIES, DIOCESE OF NASHVILLE
Columbia, TN
Current driver’s license required
Added 35 mins ago
SO
Principal Financial Examiner
State of Connecticut
Hartford, CT
- $104,612 to $133,870 USD / year
Added 40 mins ago
Residency Program Administrator
Banner Health Corporate
United States
Must have the ability to guide and lead others
Added 41 mins ago
T
Dispensary Associate - Part Time
Trulieve
Limerick, PA
- $15 USD / hour
- Part-time
Must possess a valid driver’s license and clear driving record to fulfill delivery driver role · Must have prior cash handling experience
Added 46 mins ago
Associate Outreach Consultant
TRC Companies, Inc.
Melville, NY
Ability to multi-task to support concurrent priorities.
Added 1 hour ago
CR
Laboratory Analyst
Clark Regional Wastewater District
Vancouver, WA
- $39.32 to $51.41 USD / hour
Added 1 hour ago
SO
ES Benefits Specialist 2: In-training/Telework Dual Language
State of Washington
Olympia, WA
- $4,201 to $6,229 USD / month
Option 4: Associate’s Degree in a health or social science, public administration or a related field, AND Two (2) years of the required experience below.
Added 1 hour ago
MGR, GENERAL of Food Service - Federal Reserve - Philadelphia PA
Compass Group
Philadelphia, PA
Excellent leadership and organizational skills, and must possess attention to detail
Added 1 hour ago
T
Dispensary Associate - Part Time
Trulieve
Milton, WV
- $14 USD / hour
- Part-time
Must possess a valid driver’s license and clear driving record to fulfill delivery driver role · Must have prior cash handling experience
Added 1 hour ago
MM
Client Service Coordinator - 001191
Medical Management International, Inc.
Banfield Chandler E, AZ
- $15.06 to $19.24 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 1 hour ago
Interim Store Manager
Five Below Inc
Charlottesville, VA
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
FB
Support Lead Full Time
Five Below Inc
Garland, TX
- Full-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
FB
Support Lead- Full time
Five Below Inc
Lynchburg, VA
- Full-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
Support lead pt
Five Below Inc
New Orleans, LA
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
FB
Support Lead Part Time
Five Below Inc
Garland, TX
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
FB
Interim Support Lead Part Time-833 West Wichita, KS
Five Below Inc
Wichita, KS
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
CO
Legal Office Professional Senior
County of Santa Barbara
Santa Barbara County, CA
- $80,783.04 to $98,230.08 USD / year
Associate’s degree in paralegal studies, legal administration, criminal justice or a related field
Added 1 hour ago
W
Inventory Specialist
Walgreens
SEASIDE, CA
- $18.5 to $23.5 USD / hour
Added 1 hour ago
Clinical Materials Assoc II
Yale New Haven Health
Bridgeport, CT
Under the direction of the Clinical Logistics Supervisor, the Clinical Logistics Associate II is responsible for ordering and managing medical/surgical and clerical supplies used by all…
Added 1 hour ago
Clinical Activation Specialist
Yale New Haven Health
NEW HAVEN, CT
…logistics, budgeting, and scheduling. Effective time management and task prioritization skills are a major requirement. Lines of Authority/Responsibility: The Clinical Activation Specialist…
Added 1 hour ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Independence, MO
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…

Nice North America

Customer Service Representative 1

Carlsbad, CA, United States
Olive Branch, MS, United States

$17 to $21 USD / hour

Apply on recruiting.ultipro.com About employer

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Job details

Pay: $17 to $21 USD / hour
Posting language: English
Posted: Oct 30, 2026

Original job description

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.

Summary: The Customer Service Rep 1 (CSR1) processes orders, responds to customer inquiries via email/phone calls, processes stock adjustments and RAs for merchandise received from customers, sales reps, or company employees by performing the following duties within the scope of Quality and Brand standards.

Pay: $17.00-21.00 per hour, depending on experience and location.

Location: Carlsbad, CA or Olive Branch, MS – FULLY ONSITE.

Schedule: Monday-Friday, 7:00am to 3:30pm Pacific time = 9:00am to 5:30pm Central time

Primary Responsibilities:

Enters accurate data into computer, including general contact information, sales order, or case records.
Communicates with customers by e-mail and determines the nature of the request. The CSR1 creates an order, case record, or VOC of the customer issue. It is then the responsibility of the CSR1 to follow through the customer’s issue until it is fully resolved. This includes both orders and inquiries.
Investigate instances such as short shipments, mis-shipments and lost shipments and initiates credit memos, debit memos, returns, or replacements where applicable based on information from the system.
Accesses computerized data to quote availability of product from inventory levels.
Accesses computerized data to provide lead times for back-ordered products within department standards.
Interfaces via email with management to communicate special service needs and customer requests.
Interfaces via email with Accounting and Operations to ensure general customer satisfaction.
Refers all sales leads, customer requests and product information requests including pricing to the appropriate Regional Sales Manager.
Soft sells Nice North America products.
Works closely with sales team members to assure prompt attention to all customer matters within each region.
Ensures customer is aware of, and follows, the Return Policy and all other relevant procedures.
Understand, support, and execute all work in the established procedures, methods and working requirements.
Implements and maintains department policies and standards.
Assists in supporting Strategic Account partners via phone and email for all orders, inquiries, and additional requests.
Provide reception coverage as scheduled.
Meets assigned team and individual KPI’s/metrics for all phone calls and emails.
Perform any other related duties as required or assigned.

Knowledge Skills and Abilities:

Associate degree (A.A.) or equivalent from two-year College, technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Must always be able to demonstrate excellent customer service and courtesy skills via email.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Spanish a plus.
Advanced written and oral communication skills; detail oriented and strong organizational skills.
Strong ability to adapt to changing priorities, and work with a sense of urgency.
Must be able to maintain attendance within standards established by Nice North America’s attendance policy.
Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self.
Computer literacy required, including intermediate Microsoft applications (i.e. Excel, Word, PPT, etc.) .
Positive attitude, self-motivated and eager to succeed.

Physical Requirements:

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard.
Manual dexterity suitable for use of utilizing a computer.
Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting.
Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation.
Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation.
Light to moderate lifting .

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be comfortable working in an office environment to include moderate noise levels.

Tasks listed are intended to be descriptive and not restrictive. Any employee in this job may perform any of the tasks listed; however, these examples do not include all the tasks an employee may be expected to perform. The company reserves the right to change tasks as needed.

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Customer service
Technical support
Sales
Communication skills
Organizational skills
Computer skills
Microsoft Excel
Microsoft Word

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Work requirements

Jobs in the United States