Jobs in the United States

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Added 3 mins ago
Logistics Associate
DIMENSIONAL INNOVATIONS INC
Overland Park, KS
Reporting to the Inventory and Logistics Specialist, the Logistics Associate is responsible for providing safe, reliable, and efficient transportation and loading services for delivery of…
Added 4 mins ago
TT
Sales Associate
The Talbots LLC
MA-Harwich, MA
- $15 to $18.75 USD / hour
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
Added 4 mins ago
Sales Associate 12 Oaks Mall
The Talbots LLC
Store 00055 Twelve Oaks MI-Novi, MI
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
Added 5 mins ago
Senior Business Systems Analyst
Department of Transportation
United States
An associate's degree in computer science, information technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or…
Added 7 mins ago
Patient Service Representative (PSR) - Internal Medicine
Aurora Medical Group, Inc.
De Pere, WI
Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
Added 7 mins ago
Patient Service Representative - Pediatrics
Advocate Health and Hospitals Corporation
Chicago, IL
Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
Added 7 mins ago
Patient Service Representative (PSR)-OGBYN
Advocate Health and Hospitals Corporation
Naperville, IL · Aurora, IL
Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
Added 7 mins ago
Senior Program Specialist-Medical Education
Advocate Health and Hospitals Corporation
United States
High School Diploma and 5+ years or Associate Degree and 3+ years of medical education program or related experience
Added 7 mins ago
Patient Service Representative (PSR) - Cardiology
Advocate Health and Hospitals Corporation
Chicago, IL
Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
Added 7 mins ago
Patient Service Representative - Urgent Care
Advocate Health and Hospitals Corporation
Chicago, IL
Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
Added 8 mins ago
I
Sales Development Representative
Imprivata
Austin, TX
- $25.48 to $30.28 USD / hour
We believe work can be more than a job or task - it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar…
Added 9 mins ago
FE
DC General Warehouse Associate-Equipment Operator
Ferguson Enterprises, LLC
Grand Prairie, TX
- $23 USD / hour
Effectively communicate with associates and display teamwork in completing task assignments
Added 9 mins ago
FE
Commercial/Fixtures Quotations Coordinator
Ferguson Enterprises, LLC
Pomona, CA
- $25.27 to $35.41 USD / hour
Ability to efficiently multitask in a highly deadline driven environment
Added 10 mins ago
SR
Registered Nurse - Triage
Seattle Roots Community Health
Seattle, WA
- $41.22 to $61.54 USD / hour
Ability to prioritize, multi-task, and work both independently and collaboratively
Added 13 mins ago
Production Associate (REQ932)
Spartech
Stamford, CT
Added 14 mins ago
AP
On-Site Manager
Accurate Personnel
Port Deposit, MD
- $65,000 USD / year
Strong organizational skills plus the ability to multi-task effectively
Added 16 mins ago
Transmission Line Mechanic C-A
AEP Service Corporation
Canton, OH
…working with/hands-on with the person performing the designated task. IMMEDIATE SUPERVISION - When a qualified person is near the structure/equipment and is in constant visual and/or verbal…
Added 16 mins ago
Store Sales Associate
Daiso
Fayetteville, AR
Join Daiso as a Retail Store Sales Associate! Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer…
Added 19 mins ago
SF
Retail Sales Associate PT
Smart Foodservice Stores LLC
Seattle, WA
- $21.3 USD / hour
The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and…
Added 19 mins ago
Audit Associate (January 2027) - Harrison, NY
PKFOD
Harrison, NY
The Audit Associate should be able to perform a broad range of accounting tasks with direct supervision of an in-charge accountant/Manager. This individual will assist the Senior or…
Added 27 mins ago
Logistics Associate
JLG Industries Inc
McConnellsburg, PA
The Logistics Associate will contribute to the design, development and maintenance of the Oshkosh logistics system. Coordination of logistics routing, consolidation of freight and providing…
Added 28 mins ago
Office Manager
Kids Junction
Madison, WI
High School diploma, or equivalent; Associate's degree in office administration or business management preferred
Added 29 mins ago
Principal Windows Systems Administrator - TS/SCI
CORP-Corporate Office
United States
Report task statuses as required for all recurring and non-recurring efforts in written and oral format.
Added 30 mins ago
0000000288.CONTRACTS SUPPORT ASSISTANT I.PUBLIC WORKS
Dallas County
Dallas, TX
…policies and procedures. Attends public meetings, workshops and task force meetings in order to properly monitor key project delivery…
Added 31 mins ago
Front Office Administrator
MPSW
El Paso, TX
Responsible for answering phones, seeking out an associate who will assist customers, not just forward to extensions and Voicemail.

NFP Corp

Client Service Representative

Sterling Heights, MI, United States

The base salary range for this position is $42,945 – $68,670.

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Job details

Pay: The base salary range for this position is $42,945 – $68,670.
Apply by: Nov 4, 2027
Education: High school diploma
Experience: 1-3 Years of Customer Service Experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Posting Description

Who We Are

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that’s truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary & Overall Purpose

Supports the Relationship Manager by scheduling and coordinating activities and initiatives that facilitate the new policy and client service processes. The Client Services Associate must provide superior client service by identifying the client’s wants and needs, acting on, and/or delegating items and following through to completion while keeping all parties informed throughout the process.

This is a full-time role working four days a week from our Chicago office and one from home.

What You’ll Be Doing

Pre-Sale and New Business

Assembles meeting preparation documents pertaining to the client/prospect prior to sales meetings, including but not limited to, illustrations, policy and product summaries, reports, presentations, and marketing packets
Performs all insurance underwriting duties, including preparation and completion of multi-life and individual disability, life, and long-term care applications
Schedules medical insurance exams and orders all Attending Physician Statements based on insurance underwriting guidelines
Follows up with the client and Relationship Manager during the underwriting process, keeps notes on the process and conversations in MOSAIC
Partners with the New Business Team to manage all new business reasons. Uses MOSAIC as the system of record for status, notes, and tasks. Communicates with RM and client as necessary.
Participates in Relationship Manager/New Business case management calls
Reviews insurance policies and prepares them for delivery; follows up on delivery requirements when needed
Ensures Relationship Manager has appropriate Licensing and Appointments and works with internal contracting and licensing contact to obtain and renew licenses
Partners with Advanced Sales to obtain and/or generate the appropriate illustrations/one-pagers
Processes all policy changes including reinstatement of lapsed cases, smoker rating changes, addition or removal of policy riders, and face amount reductions
Partners with Private Wealth Management Team to process individual asset management applications, service requests, and performance summaries
Coordinates tasks and responsibilities for all joint work

Client Service

Processes all insurance policy service requests, including address, beneficiary/ownership changes, premium mode changes, and dividend option changes
Provides superior client service by identifying client’s wants and needs, acting on, and/or delegating items and following through to completion, keeping all parties informed throughout the process
Coordinates all collateral assignments, death or disability claims, and fund allocation changes with the assistance of the Relationship Manager
Interacts daily with insurance carriers and vendors to ensure accurate and timely execution of client service requests
Takes a proactive lead on conserving the Relationship Manager’s existing block of business by notifying clients of overdue insurance premiums and coverage in danger of lapsing, tracking all attempts and progress, and keeping the Relationship Manager informed of problematic cases
Ability to follow through on a variety of requests and ability to create resolution on client and/or service related matters.
Creates client correspondence as needed according to the Lenox Style Guide

Business Operations

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files
Manages the Relationship Manager’s calendar, scheduling and confirming client meetings, registering visitors with security, and booking conference rooms
Ensures data accuracy by regularly and routinely updating information in MOSAIC and maintaining client files. This includes, but is not limited to, fact find information and notes, case management (individual and MultiLife), task management, and client and policy information
Participates in occasional training and development sessions as directed by department(s) and Regional Manager
Creates feeder lists as requested
Partners with the Relationship Manager when participating in Lenox marketing campaigns, including MOSAIC list updates as well as updating client email addresses

What We’re Looking For

Required Knowledge

Knowledge of office equipment operations (copier, scanner, printers) and electronic calendaring programs (Microsoft Outlook)
Familiarity with business principles and practices
Familiarity working with Client Database Management systems
Knowledge of Customer Service fields

Required Skills/Abilities

Excellent communication skills, both verbal and written (email, written memos, telephone, voicemail, etc.)
Ability to interact with clients diplomatically and professionally
Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment
Ability to work independently and also to collaborate with teams
Proficient in Microsoft Outlook, Excel, Word and PowerPoint
Organizational, planning and critical thinking skills
Ability to multitask

Required Behaviors/Attitudes

Initiative
Team oriented; demonstrates a service attitude
Cares about delivering quality
Planning & Organizing
Confident / Assertive
Dependable
Take personal ownership for delivery of superior results; conscientious
Demonstrate strong commitment to meeting the needs of internal and external clients

Education & Experience

High School Diploma Required
College Degree Preferred
1-3 Years of Customer Service Experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $42,945 – $68,670. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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