Jobs in the United States

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Added 1 min ago
Business Analyst
L Federal Reserve Bank of San Francisco
San Francisco, CA · Los Angeles, CA
Use data analysis to support decisions on Group operations, strategic planning, and business issues; collect, model, analyze, and interpret data; identify and interpret trends and patterns…
Added 2 mins ago
Product Manager Associate
DTCC Candidate Experience
Jersey City, NJ · Tampa, FL · Dallas, TX
…backlog in collaboration with the multiple squads, Product Manager, clients (internal/external) and key…
Added 2 mins ago
Senior Mechanical Engineer
RTX
United States
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 2 mins ago
Cost Estimator (Remote)
RTX
United States
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 2 mins ago
Associate Director, Business Engagement- Technology Deployment
RTX
United States
…problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 3 mins ago
CO
Assistant Director, Watershed Protection - Modeling, Monitoring, and Compliance (MMC)
City of Austin
United States
- $194,000 to $204,000 USD / year
Stormwater Utility – Extensive experience managing stormwater utility operations, ensuring consistent inspections, regulatory adherence, effective BMP performance, and clear documentation…
Added 3 mins ago
KC
FPS Deployment Manager- TLT/SDA
King County
Seattle, WA
- $149,842.99 to $189,934.58 USD / year
King County’s Business Resource Center (BRC) is seeking an experienced, collaborative, and organized FPS Deployment Manager to lead deployment coordination for our enterprise financial…
Added 4 mins ago
Machine Shop Supervisor
Smiths Group
Pasadena, TX
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our…
Added 5 mins ago
Principal Product Manager
Hewlett Packard Enterprise
Spring, TX · Ft. Collins, CO · Andover, MA
…experience through HPE GreenLake. We are hiring a Principal Product Manager to own a major slice of the platform end to end, from GPU compute and AI fabric to the AI software stack…
Added 5 mins ago
Business Architecture, Transformation & Value Capture
Hewlett Packard Enterprise
Sunnyvale, CA · Spring, TX
…strategies including execution plans, resource allocations and process accountabilities. Tracks financial, sales and market data to evaluate actual performance and makes recommendations to…
Added 5 mins ago
Delivery Readiness & Enablement Manager
Hewlett Packard Enterprise
Spring, TX
We are seeking a Delivery Readiness & Enablement Manager to support our office in Spring, Texas.
Added 6 mins ago
Clinical Program Manager
Cambia Health Solutions
Fargo, ND · Salt Lake City, UT · AR · Renton, WA · Medford, OR · Portland, OR · MN · Lewiston, ID · Spokane, WA · Burlington, WA · Vancouver, WA
…easier and lives better. As a member of the Health Services Operations (HSO) Clinical Program Management team, our Health Care Services (HCS) Program Manager provides direction, oversight…
Added 6 mins ago
Operations Manager
Newport Healthcare
Tustin, CA
The Operations Manager works in collaboration with the Clinical Operations Manager to ensure
Added 7 mins ago
QA Manager, Audit and Inspection Managment
Intuitive
Sunnyvale, CA
Working under the direction of the Head of Quality Assurance, the Manager partners with Clinical Operations, CMC, Regulatory Affairs, Pharmacovigilance, Nonclinical, and other functional…
Added 7 mins ago
SJ
DEAN, INSTRUCTION (MATH, SCIENCE & ENGINEERING)
San Jose Evergreen Community College District
CA
- $206,181 to $250,614 USD / year
…action plans; supports departments on updating standards and operations for programs and co-curricular engagement by ensuring associated activities support the college’s academic mission,…
Added 8 mins ago
Health Services Office Specialist 2 Limited Duration
Department of Corrections
United States
…completion of activities which support the functions and business…
Added 8 mins ago
Strategic Operations Manager (Business Operations Manager 2)
Oregon Health Authority
United States
Opportunity Awaits, Apply Today! – Strategic Operations Manager (Business Operations Manager 2)
Added 8 mins ago
Bilingual Human Resources Administrator
Loenbro
Cedar Rapids, IA
…Acquisition, IT HRIS, and other internal teams to resolve employee and manager requests, maintain accurate employee data, support compliance requirements, and ensure timely completion of HR…
Added 8 mins ago
Senior Engineer Geotechnical
Resolution Copper Mining
United States
…geotechnical information to support safe, effective mine design and operations. In this role, you’ll analyse rock mass and monitoring data, interpret the response of the ground to mining,…
Added 9 mins ago
Retrofit Project Manager (Logistics Integration) - Mid-Level
Boeing Aerospace Operations
San Antonio, TX
Retrofit Project Manager (Logistics Integration) - Mid-Level
Added 9 mins ago
MS
Manager, Data Informatics-Medical Staff Affairs/Services-Mount Sinai Health System-Remote-Full Time-Days
Mount Sinai Health Systems
New York, NY
- $95,450 to $119,312 USD / year
- Full-time
The Manager, Data Informatics for Medical Affairs Operations is responsible for the accuracy and validity of Mount Sinai Health System’s credentialing database platform that supports the…
Added 10 mins ago
Marketing Program Manager
Marmon Foodservice Technologies, Inc.
Carol Stream, IL
As the Marketing Program Manager, you will sit at the center of the Marketing organization, helping connect Product Management, Sales, Marketing, and Customer Lifecycle teams. You will be…
Added 10 mins ago
Manufacturing Manager - Training
GE HEALTHCARE
Phoenix, AZ
The Training Manager leads the site-wide training strategy to build workforce capability, accelerate onboarding, and support operational excellence. This role oversees training program…
Added 10 mins ago
GG
Chief Storekeeper - Bus
Golden Gate Bridge, Highway and Transportation District
San Rafael, CA
- $52.72 USD / hour
Under supervision of the Manager of Fleet & Facilities, supervises storeroom activities and Storekeepers. Purchases a variety of supplies, materials, and equipment for Bus Transit Division.…
Added 11 mins ago
CDA- Food Safety Program Manager (Management)
State of Colorado
Broomfield, CO
This work unit oversees the strategic direction, program performance, and administrative operations for the seven regulatory programs within the Division. For each program, this unit…

NFP Corp

Client Service Representative

Sterling Heights, MI, United States

The base salary range for this position is $42,945 – $68,670.

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Job details

Pay: The base salary range for this position is $42,945 – $68,670.
Apply by: Nov 4, 2027
Education: High school diploma
Experience: 1-3 Years of Customer Service Experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Posting Description

Who We Are

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that’s truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary & Overall Purpose

Supports the Relationship Manager by scheduling and coordinating activities and initiatives that facilitate the new policy and client service processes. The Client Services Associate must provide superior client service by identifying the client’s wants and needs, acting on, and/or delegating items and following through to completion while keeping all parties informed throughout the process.

This is a full-time role working four days a week from our Chicago office and one from home.

What You’ll Be Doing

Pre-Sale and New Business

Assembles meeting preparation documents pertaining to the client/prospect prior to sales meetings, including but not limited to, illustrations, policy and product summaries, reports, presentations, and marketing packets
Performs all insurance underwriting duties, including preparation and completion of multi-life and individual disability, life, and long-term care applications
Schedules medical insurance exams and orders all Attending Physician Statements based on insurance underwriting guidelines
Follows up with the client and Relationship Manager during the underwriting process, keeps notes on the process and conversations in MOSAIC
Partners with the New Business Team to manage all new business reasons. Uses MOSAIC as the system of record for status, notes, and tasks. Communicates with RM and client as necessary.
Participates in Relationship Manager/New Business case management calls
Reviews insurance policies and prepares them for delivery; follows up on delivery requirements when needed
Ensures Relationship Manager has appropriate Licensing and Appointments and works with internal contracting and licensing contact to obtain and renew licenses
Partners with Advanced Sales to obtain and/or generate the appropriate illustrations/one-pagers
Processes all policy changes including reinstatement of lapsed cases, smoker rating changes, addition or removal of policy riders, and face amount reductions
Partners with Private Wealth Management Team to process individual asset management applications, service requests, and performance summaries
Coordinates tasks and responsibilities for all joint work

Client Service

Processes all insurance policy service requests, including address, beneficiary/ownership changes, premium mode changes, and dividend option changes
Provides superior client service by identifying client’s wants and needs, acting on, and/or delegating items and following through to completion, keeping all parties informed throughout the process
Coordinates all collateral assignments, death or disability claims, and fund allocation changes with the assistance of the Relationship Manager
Interacts daily with insurance carriers and vendors to ensure accurate and timely execution of client service requests
Takes a proactive lead on conserving the Relationship Manager’s existing block of business by notifying clients of overdue insurance premiums and coverage in danger of lapsing, tracking all attempts and progress, and keeping the Relationship Manager informed of problematic cases
Ability to follow through on a variety of requests and ability to create resolution on client and/or service related matters.
Creates client correspondence as needed according to the Lenox Style Guide

Business Operations

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files
Manages the Relationship Manager’s calendar, scheduling and confirming client meetings, registering visitors with security, and booking conference rooms
Ensures data accuracy by regularly and routinely updating information in MOSAIC and maintaining client files. This includes, but is not limited to, fact find information and notes, case management (individual and MultiLife), task management, and client and policy information
Participates in occasional training and development sessions as directed by department(s) and Regional Manager
Creates feeder lists as requested
Partners with the Relationship Manager when participating in Lenox marketing campaigns, including MOSAIC list updates as well as updating client email addresses

What We’re Looking For

Required Knowledge

Knowledge of office equipment operations (copier, scanner, printers) and electronic calendaring programs (Microsoft Outlook)
Familiarity with business principles and practices
Familiarity working with Client Database Management systems
Knowledge of Customer Service fields

Required Skills/Abilities

Excellent communication skills, both verbal and written (email, written memos, telephone, voicemail, etc.)
Ability to interact with clients diplomatically and professionally
Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment
Ability to work independently and also to collaborate with teams
Proficient in Microsoft Outlook, Excel, Word and PowerPoint
Organizational, planning and critical thinking skills
Ability to multitask

Required Behaviors/Attitudes

Initiative
Team oriented; demonstrates a service attitude
Cares about delivering quality
Planning & Organizing
Confident / Assertive
Dependable
Take personal ownership for delivery of superior results; conscientious
Demonstrate strong commitment to meeting the needs of internal and external clients

Education & Experience

High School Diploma Required
College Degree Preferred
1-3 Years of Customer Service Experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $42,945 – $68,670. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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