Jobs in the United States

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Added 4 mins ago
UG
Field Care Coordinator - Hamilton, Bradley and McMinn County, TN
UnitedHealth Group
Chattanooga, TN · Cleveland, TN · Athens, TN
- $29 to $52 USD / hour
Refer clinical decisions beyond level of authority for members who do not meet established criteria to manager for review and decision
Added 11 mins ago
Survey Layout Manager
Sundt
El Paso, TX
…including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth.…
Added 13 mins ago
Fresh Food Manager - Retail
Love's Travel Stops & Country Stores
Tuscola, IL
Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
Added 13 mins ago
General Manager- Retail
Love's Travel Stops & Country Stores
Hubbard, OH
At Love’s, The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center. Retail General…
Added 13 mins ago
Assistant Manager - Restaurant
Love's Travel Stops & Country Stores
Jacksonville, FL
Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Added 13 mins ago
Terminal Assistant Manager
Love's Travel Stops & Country Stores
Morrow, GA
Welcome to Musket: The purpose of the DEF Terminal Assistant Manager position is to assist operational activities and continuously improve performance for the DEF Packaging Terminal. The…
Added 13 mins ago
Area Merchandising Manager- St. Louis, MO
Love's Travel Stops & Country Stores
Saint Louis, MO
…for those same values in our people. The Area Merchandising Manager is a critical element to the success of our long-term business strategy. The Area Merchandising Manager will help run our…
Added 13 mins ago
Area Merchandising Manager- Indianapolis, IN
Love's Travel Stops & Country Stores
Indianapolis, IN
…for those same values in our people. The Area Merchandising Manager is a critical element to the success of our long-term business strategy. The Area Merchandising Manager will help run our…
Added 13 mins ago
General Manager in Training - Retail
Love's Travel Stops & Country Stores
Laredo, TX
· Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Added 13 mins ago
Area Merchandising Manager- Akron, OH
Love's Travel Stops & Country Stores
Akron, OH
…for those same values in our people. The Area Merchandising Manager is a critical element to the success of our long-term business strategy. The Area Merchandising Manager will help run our…
Added 13 mins ago
General Manager in Training - Retail
Love's Travel Stops & Country Stores
Springfield, OH
· Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Added 13 mins ago
Assistant Manager - Restaurant
Love's Travel Stops & Country Stores
Bellefontaine, OH
· Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Added 13 mins ago
General Manager in Training - Retail
Love's Travel Stops & Country Stores
Bellefontaine, OH
· Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Added 13 mins ago
Civics Outreach Manager, Consumer Apps Marketing
Google
Washington, DC
As a Civics Outreach Manager at Google, you'll help campaigns, elected officials, and political organizations leverage Google's products and tools – including AI tools like Gemini, Search,…
Added 13 mins ago
Learning Specialist, Global Learning Experience
Google
Chicago, IL · Atlanta, GA · Mountain View, CA · New York, NY · Los Angeles, CA · San Francisco, CA
Experience evaluating learning programs through feedback and assessment performance to make data-informed recommendations for curriculum improvements.
Added 13 mins ago
Program Manager, Global Demand and Supply Reconciliation
Google
Atlanta, GA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 14 mins ago
AU
Security Site Supervisor HOA Access Control
Allied Universal
Laguna Niguel, CA
- $26 USD / hour
…Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching,…
Added 14 mins ago
Aircraft Operations Analyst - E2
Lockheed Martin
Luke AFB, AZ
…aircraft and aircrew debriefing. Coordinates with Maintenance Manager on schedules, aircraft status and issues as they occur. Provide On-The Job training to government personnel as it…
Added 14 mins ago
Telepharmacy Technician - (Onsite - Store 09340 - Phoenix, AZ) - FT
CVS Health
Anthem, AZ
…involves Pharmacist at Supervising Pharmacy and/or Front Store Manager at Telepharmacy (remote dispensing pharmacy) as appropriate. • Business Metrics: • Supports high-performing teams by…
Added 15 mins ago
W
(USA) Pharmacy Manager, Store # 05429
Walmart
SURPRISE, AZ
- $112,000 to $197,000 USD / year
…pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great…
Added 15 mins ago
TJ
Full-Time Front Desk Coordinator
The Joint Chiropractic
Flagstaff, AZ
- $18.5 to $19.5 USD / hour
- Full-time
…set their own terms of employment, including wage and benefit programs, which may…
Added 15 mins ago
Biomedical Technician
Fresenius Medical Care
Goodyear, AZ
…as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical…
Added 15 mins ago
Systems Engineer - Level 5 IPT Lead
Northrop Grumman
Chandler, AZ
…lead complex systems engineering efforts on advanced missile programs. This role will own major trade studies, develop and manage Interface Control Documents (ICDs), and provide technical…
Added 15 mins ago
Senior Design Manager (Data Center)
Jacobs
Chandler, AZ
…high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data Center White Space Design to provide technical leadership for the planning, design, construction,…
Added 15 mins ago
Sr. Manager Business Analysis - Medicare / Medicaid
CVS Health
Scottsdale, AZ
The Senior Manager, Strategic Programs Business Solutions Liaison is a senior individual contributor within Medicare business who leads the business-side delivery of complex,…

NFP Corp

Client Service Representative

Sterling Heights, MI, United States

The base salary range for this position is $42,945 – $68,670.

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Job details

Pay: The base salary range for this position is $42,945 – $68,670.
Apply by: Nov 4, 2027
Education: High school diploma
Experience: 1-3 Years of Customer Service Experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Posting Description

Who We Are

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that’s truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary & Overall Purpose

Supports the Relationship Manager by scheduling and coordinating activities and initiatives that facilitate the new policy and client service processes. The Client Services Associate must provide superior client service by identifying the client’s wants and needs, acting on, and/or delegating items and following through to completion while keeping all parties informed throughout the process.

This is a full-time role working four days a week from our Chicago office and one from home.

What You’ll Be Doing

Pre-Sale and New Business

Assembles meeting preparation documents pertaining to the client/prospect prior to sales meetings, including but not limited to, illustrations, policy and product summaries, reports, presentations, and marketing packets
Performs all insurance underwriting duties, including preparation and completion of multi-life and individual disability, life, and long-term care applications
Schedules medical insurance exams and orders all Attending Physician Statements based on insurance underwriting guidelines
Follows up with the client and Relationship Manager during the underwriting process, keeps notes on the process and conversations in MOSAIC
Partners with the New Business Team to manage all new business reasons. Uses MOSAIC as the system of record for status, notes, and tasks. Communicates with RM and client as necessary.
Participates in Relationship Manager/New Business case management calls
Reviews insurance policies and prepares them for delivery; follows up on delivery requirements when needed
Ensures Relationship Manager has appropriate Licensing and Appointments and works with internal contracting and licensing contact to obtain and renew licenses
Partners with Advanced Sales to obtain and/or generate the appropriate illustrations/one-pagers
Processes all policy changes including reinstatement of lapsed cases, smoker rating changes, addition or removal of policy riders, and face amount reductions
Partners with Private Wealth Management Team to process individual asset management applications, service requests, and performance summaries
Coordinates tasks and responsibilities for all joint work

Client Service

Processes all insurance policy service requests, including address, beneficiary/ownership changes, premium mode changes, and dividend option changes
Provides superior client service by identifying client’s wants and needs, acting on, and/or delegating items and following through to completion, keeping all parties informed throughout the process
Coordinates all collateral assignments, death or disability claims, and fund allocation changes with the assistance of the Relationship Manager
Interacts daily with insurance carriers and vendors to ensure accurate and timely execution of client service requests
Takes a proactive lead on conserving the Relationship Manager’s existing block of business by notifying clients of overdue insurance premiums and coverage in danger of lapsing, tracking all attempts and progress, and keeping the Relationship Manager informed of problematic cases
Ability to follow through on a variety of requests and ability to create resolution on client and/or service related matters.
Creates client correspondence as needed according to the Lenox Style Guide

Business Operations

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files
Manages the Relationship Manager’s calendar, scheduling and confirming client meetings, registering visitors with security, and booking conference rooms
Ensures data accuracy by regularly and routinely updating information in MOSAIC and maintaining client files. This includes, but is not limited to, fact find information and notes, case management (individual and MultiLife), task management, and client and policy information
Participates in occasional training and development sessions as directed by department(s) and Regional Manager
Creates feeder lists as requested
Partners with the Relationship Manager when participating in Lenox marketing campaigns, including MOSAIC list updates as well as updating client email addresses

What We’re Looking For

Required Knowledge

Knowledge of office equipment operations (copier, scanner, printers) and electronic calendaring programs (Microsoft Outlook)
Familiarity with business principles and practices
Familiarity working with Client Database Management systems
Knowledge of Customer Service fields

Required Skills/Abilities

Excellent communication skills, both verbal and written (email, written memos, telephone, voicemail, etc.)
Ability to interact with clients diplomatically and professionally
Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment
Ability to work independently and also to collaborate with teams
Proficient in Microsoft Outlook, Excel, Word and PowerPoint
Organizational, planning and critical thinking skills
Ability to multitask

Required Behaviors/Attitudes

Initiative
Team oriented; demonstrates a service attitude
Cares about delivering quality
Planning & Organizing
Confident / Assertive
Dependable
Take personal ownership for delivery of superior results; conscientious
Demonstrate strong commitment to meeting the needs of internal and external clients

Education & Experience

High School Diploma Required
College Degree Preferred
1-3 Years of Customer Service Experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $42,945 – $68,670. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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