Jobs in the United States

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Added 1 min ago
Partnership Development Manager – Central Midwest
Phorest
Philadelphia
We're looking for a Partnership Development Manager to help accelerate Phorest's growth across the premium salon market in the Central Midwest.
Added 2 mins ago
J
Senior Manager, Revenue Enablement
Jobgether
Remote, United States
- $185,000 to $210,000 USD / year
…applications and next steps. Our partner is looking for a Senior Manager, Revenue Enablement based in the United States…
Added 3 mins ago
Associate Enablement Manager
Ivanti
Hauppauge, NY · South Jordan, UT
…employees benefit from programs focused on their professional development and career…
Added 4 mins ago
Manager, Talent & Culture
Universal Parks & Resorts
Universal City, CA
The Manager, Talent & Culture is a strategic partner supporting Universal Studios Hollywood who helps shape the employee experience and drive business success through people. This role goes…
Added 4 mins ago
Head of Go-to-Market
Flexion Robotics
San Francisco, CA
Remain highly hands-on: Personally own key customer conversations, proposals, negotiations and deal progression rather than operating primarily through a team.
Added 5 mins ago
Person in Charge
C&S Wholesale Grocers, Inc.
Auburn, NE
Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner.
Added 6 mins ago
Global Sales Coach
ServiceNow
Remote, United States
…building the programs that scale what works. You report to the manager of the department and partner closely with frontline sales managers, enablement, product marketing, and the teams…
Added 6 mins ago
Global Sales Coach
ServiceNow
Remote, United States
…building the programs that scale what works. You report to the manager of the department and partner closely with frontline sales managers, enablement, product marketing, and the teams…
Added 6 mins ago
Lead Product Marketing Manager, Digital Marketing
DIRECTV
Omaha, NE
The Lead Product Marketing Manager, Digital Marketing is a strategic, career-oriented professional responsible for developing and executing integrated go-to-market digital strategies that…
Added 6 mins ago
Specialty /Senior Specialty Representative - Bone Health - Omaha / Norfolk NE (Overlay)
Amgen
Omaha, NE
…Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the…
Added 6 mins ago
Floral Lead
C&S Wholesale Grocers, Inc.
Omaha, NE
Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
Added 6 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Omaha, NE
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 6 mins ago
Manager, Content Editing
Wolters Kluwer
Lincoln, NE
The Manager, Content Editing leads an editorial team supporting content across the Lexidrug portfolio. This role oversees daily operations, team development, and content quality, ensuring…
Added 6 mins ago
Group Product Manager, Privacy
Ford Motor Company
Lincoln, NE
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 6 mins ago
Analyst, Product Support
SitusAMC
Lincoln, NE
Such other activities as may be assigned by your manager
Added 6 mins ago
C
Product Manager – Retirement Services
Cognizant
Lincoln, NE
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 6 mins ago
Sr. Manager, Retail Partnerships
GN Hearing
Lincoln, NE
● Team Leadership & People Development: A collaborative manager with a track record of attracting, coaching, and empowering direct reports to handle day-to-day tactics while developing them…
Added 6 mins ago
Clinical Service Desk Manager-REMOTE
NTT America, Inc.
Lincoln, NE
The Clinical Service Desk Manager brings knowledge of clinical and technical solutions and clinical workflows in various healthcare environments to provide service excellence to the…
Added 6 mins ago
Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Lincoln, NE
This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code,…
Added 11 mins ago
Specialty Representative/ Sr. Specialty Repr – Bone Health - Morgantown/Charleston, WV (Overlay)
Amgen
Charleston, WV
…Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the…
Added 12 mins ago
Business Development Manager
COLLETTE TRAVEL SERVICE INC
Waltham, MA
Collette is seeking a Business Development Manager for our Massachusetts territory. The ideal candidate must reside within the territory.
Added 15 mins ago
Sr. Technical Program Manager, Networking Operational Excellence
Amazon Data Services, Inc.
Seattle, WA
…Center environments. We are looking for a Technical Program Manager to help transition this organization into a software-first mindset and reality as we develop new tools to replace old…
Added 18 mins ago
Feed Delivery Driver
Perdue Farms, Inc.
Washington, IN
…and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we’re committed to helping our team members thrive. That's…
Added 18 mins ago
Hospital Manager II
VCA Animal Hospitals
Fishers, IN
Under policy direction from the Field Manager with support of and input from Medical Director,
Added 18 mins ago
STORE MANAGER CANDIDATE - KOKOMO, IN STORE #7257
Dollar General
Kokomo, IN
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and…

NFP Corp

Client Service Representative

Sterling Heights, MI, United States

The base salary range for this position is $42,945 – $68,670.

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Job details

Pay: The base salary range for this position is $42,945 – $68,670.
Apply by: Nov 4, 2027
Education: High school diploma
Experience: 1-3 Years of Customer Service Experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Posting Description

Who We Are

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that’s truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary & Overall Purpose

Supports the Relationship Manager by scheduling and coordinating activities and initiatives that facilitate the new policy and client service processes. The Client Services Associate must provide superior client service by identifying the client’s wants and needs, acting on, and/or delegating items and following through to completion while keeping all parties informed throughout the process.

This is a full-time role working four days a week from our Chicago office and one from home.

What You’ll Be Doing

Pre-Sale and New Business

Assembles meeting preparation documents pertaining to the client/prospect prior to sales meetings, including but not limited to, illustrations, policy and product summaries, reports, presentations, and marketing packets
Performs all insurance underwriting duties, including preparation and completion of multi-life and individual disability, life, and long-term care applications
Schedules medical insurance exams and orders all Attending Physician Statements based on insurance underwriting guidelines
Follows up with the client and Relationship Manager during the underwriting process, keeps notes on the process and conversations in MOSAIC
Partners with the New Business Team to manage all new business reasons. Uses MOSAIC as the system of record for status, notes, and tasks. Communicates with RM and client as necessary.
Participates in Relationship Manager/New Business case management calls
Reviews insurance policies and prepares them for delivery; follows up on delivery requirements when needed
Ensures Relationship Manager has appropriate Licensing and Appointments and works with internal contracting and licensing contact to obtain and renew licenses
Partners with Advanced Sales to obtain and/or generate the appropriate illustrations/one-pagers
Processes all policy changes including reinstatement of lapsed cases, smoker rating changes, addition or removal of policy riders, and face amount reductions
Partners with Private Wealth Management Team to process individual asset management applications, service requests, and performance summaries
Coordinates tasks and responsibilities for all joint work

Client Service

Processes all insurance policy service requests, including address, beneficiary/ownership changes, premium mode changes, and dividend option changes
Provides superior client service by identifying client’s wants and needs, acting on, and/or delegating items and following through to completion, keeping all parties informed throughout the process
Coordinates all collateral assignments, death or disability claims, and fund allocation changes with the assistance of the Relationship Manager
Interacts daily with insurance carriers and vendors to ensure accurate and timely execution of client service requests
Takes a proactive lead on conserving the Relationship Manager’s existing block of business by notifying clients of overdue insurance premiums and coverage in danger of lapsing, tracking all attempts and progress, and keeping the Relationship Manager informed of problematic cases
Ability to follow through on a variety of requests and ability to create resolution on client and/or service related matters.
Creates client correspondence as needed according to the Lenox Style Guide

Business Operations

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files
Manages the Relationship Manager’s calendar, scheduling and confirming client meetings, registering visitors with security, and booking conference rooms
Ensures data accuracy by regularly and routinely updating information in MOSAIC and maintaining client files. This includes, but is not limited to, fact find information and notes, case management (individual and MultiLife), task management, and client and policy information
Participates in occasional training and development sessions as directed by department(s) and Regional Manager
Creates feeder lists as requested
Partners with the Relationship Manager when participating in Lenox marketing campaigns, including MOSAIC list updates as well as updating client email addresses

What We’re Looking For

Required Knowledge

Knowledge of office equipment operations (copier, scanner, printers) and electronic calendaring programs (Microsoft Outlook)
Familiarity with business principles and practices
Familiarity working with Client Database Management systems
Knowledge of Customer Service fields

Required Skills/Abilities

Excellent communication skills, both verbal and written (email, written memos, telephone, voicemail, etc.)
Ability to interact with clients diplomatically and professionally
Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment
Ability to work independently and also to collaborate with teams
Proficient in Microsoft Outlook, Excel, Word and PowerPoint
Organizational, planning and critical thinking skills
Ability to multitask

Required Behaviors/Attitudes

Initiative
Team oriented; demonstrates a service attitude
Cares about delivering quality
Planning & Organizing
Confident / Assertive
Dependable
Take personal ownership for delivery of superior results; conscientious
Demonstrate strong commitment to meeting the needs of internal and external clients

Education & Experience

High School Diploma Required
College Degree Preferred
1-3 Years of Customer Service Experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $42,945 – $68,670. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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