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GENERAL MANAGER - A&G
Twenty Four Seven Hotels
Palm Desert, CA
…revenue optimization, sales leadership, financial management, associate development, and asset protection. You will lead the hotel in delivering an exceptional extended-stay experience,…
Added 1 min ago
MS
Manager Patient Care Services 2,RN-Emergency Department-Mount Sinai West-Full Time-Days
Mount Sinai Health Systems
New York, NY
- $157,962.56 to $197,317.12 USD / year
- Full-time
…and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action…
Added 1 min ago
MS
Nursing Administrator-Behavioral Health-Rivington-Full Time-Nights
Mount Sinai Health Systems
New York, NY
- $104,995 to $171,008.13 USD / year
- Full-time
…and the interdisciplinary health care team that leads to the development and implementation of an action…
Added 1 min ago
MS
Pharmacy Manager-Internal Medicine/Transitions of Care-Mount Sinai Brooklyn-FT-Day
Mount Sinai Health Systems
Brooklyn, NY
- $127,044 to $190,565 USD / year
…rational drug therapy, and sound pharmaceutical care through the development of new (or expansion of existing) pharmacy practice programs, drug therapy policies, and other programs. Serves…
Added 1 min ago
MS
Patient Care Associate-GP 7 East-Mount Sinai Hospital-Full-Time Evening-3pm-11:30pm, EOW
Mount Sinai Health Systems
New York, NY
- Full-time
DescriptionAs an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the…
Added 1 min ago
MS
Patient Care Associate-GP 7 East-Mount Sinai Hospital-Full-Time Evening-3pm-11:30pm, EOW
Mount Sinai Health Systems
New York, NY
- Full-time
DescriptionAs an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the…
Added 2 mins ago
VG
Electrical Mechanical Assembler
Veralto Global
Fort Collins, CO
- $20 to $22 USD / hour
Career growth and development opportunities within Ott and the broader Veralto network
Added 2 mins ago
VG
Electrical Mechanical Assembler
Veralto Global
Fort Collins, CO
- $20 to $22 USD / hour
Career growth and development opportunities within Ott and the broader Veralto network
Added 2 mins ago
VG
Electrical Mechanical Assembler
Veralto Global
Fort Collins, CO
- $20 to $22 USD / hour
Career growth and development opportunities within Ott and the broader Veralto network
Added 2 mins ago
Perinatal Sonographer- Maternal Fetal Medicine
Hartford HealthCare Medical Group
New Britain, CT · Hartford, CT
· Assisting in the training and development of MFM Fellow & Resident ultrasound skills
Added 4 mins ago
CF
Sales Associate at Short Pump Town Center
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 5079-Short Pump Town Center-Soma-Richmond, VA
- $12.77 to $15.95 USD / hour
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 4 mins ago
Sales Lead, Highland Village Houston
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 5010-Highland Village-Soma-Houston, TX
Support associate development, provide coaching feedback, and assist with scheduling, when needed.
Added 4 mins ago
Sales Associate, Highland Village Houston
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 5010-Highland Village-Soma-Houston, TX
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 4 mins ago
Associate, The Shoppes at Wiregrass
Lane Bryant Brands Opco LLC
Store 4593-Shops at Wiregrass-LaneBryant-Wesley Chapel, FL
Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.
Added 4 mins ago
PB
Stylist PT-ANN
Premium Brands Opco LLC
Store 1156-South Coast Plaza-ANN-Costa Mesa, CA
- $17.9 to $22.35 USD / hour
1 year Sales Associate or customer-focus experience
Added 4 mins ago
PB
Sales Associate-ANN
Premium Brands Opco LLC
Store 0747-Great South Bay-ANN-West Babylon, NY
- $17 to $21.25 USD / hour
As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling…
Added 4 mins ago
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AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
3+ years of hands-on Amazon Connect development and administration experience in a production environment.
Added 4 mins ago
Personal Banker
Columbia Bank
Tillamook, OR
Professional Development: Grow your skills with our tailored premier banker programs.
Added 5 mins ago
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Associate EOPS Counselor
Butte-Glenn Community College District (CA)
Oroville, CA
- $63.68 to $70.21 USD / hour
…CSU/UC transfer, educational planning, career and vocational development, and personal counseling. In addition, counselors maintain a caseload and are required to maintain detailed records…
Added 5 mins ago
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Inventory Technician
KIHOMAC
Layton, UT
- $28 USD / hour
Associate’s Degree in management or technical/scientific discipline desired
Added 5 mins ago
J
Manufacturing Tech- 12 hour rotating night shift
Lonoke, AR
- $24.35 USD / hour
As the Manufacturing Production Associate 1, you will have an opportunity to:
Added 5 mins ago
Home Health RN Branch Director
CenterWell Certified Healthcare Corp.
Albuquerque, NM
…of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch…
Added 6 mins ago
Security Officer Clearance Required Unarmed
Allied Universal
Huntsville, AL
…protocols associated with your clearance level, allowing for skill development and professional growth in the security…
Added 7 mins ago
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Senior Database Administrator
Kentro
Washington
- $150,000 to $165,000 USD / year
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and…
Added 8 mins ago
GT
Associate Professional Quality - Remote WI
Gainwell Technologies LLC
Any city, WI
- $40,300 to $57,600 USD / year
…and puts a premium on work flexibility, learning, and career…

NFP Corp

Client Service Representative

Sterling Heights, MI, United States

The base salary range for this position is $42,945 – $68,670.

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Job details

Pay: The base salary range for this position is $42,945 – $68,670.
Apply by: Nov 4, 2027
Education: High school diploma
Experience: 1-3 Years of Customer Service Experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Posting Description

Who We Are

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that’s truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary & Overall Purpose

Supports the Relationship Manager by scheduling and coordinating activities and initiatives that facilitate the new policy and client service processes. The Client Services Associate must provide superior client service by identifying the client’s wants and needs, acting on, and/or delegating items and following through to completion while keeping all parties informed throughout the process.

This is a full-time role working four days a week from our Chicago office and one from home.

What You’ll Be Doing

Pre-Sale and New Business

Assembles meeting preparation documents pertaining to the client/prospect prior to sales meetings, including but not limited to, illustrations, policy and product summaries, reports, presentations, and marketing packets
Performs all insurance underwriting duties, including preparation and completion of multi-life and individual disability, life, and long-term care applications
Schedules medical insurance exams and orders all Attending Physician Statements based on insurance underwriting guidelines
Follows up with the client and Relationship Manager during the underwriting process, keeps notes on the process and conversations in MOSAIC
Partners with the New Business Team to manage all new business reasons. Uses MOSAIC as the system of record for status, notes, and tasks. Communicates with RM and client as necessary.
Participates in Relationship Manager/New Business case management calls
Reviews insurance policies and prepares them for delivery; follows up on delivery requirements when needed
Ensures Relationship Manager has appropriate Licensing and Appointments and works with internal contracting and licensing contact to obtain and renew licenses
Partners with Advanced Sales to obtain and/or generate the appropriate illustrations/one-pagers
Processes all policy changes including reinstatement of lapsed cases, smoker rating changes, addition or removal of policy riders, and face amount reductions
Partners with Private Wealth Management Team to process individual asset management applications, service requests, and performance summaries
Coordinates tasks and responsibilities for all joint work

Client Service

Processes all insurance policy service requests, including address, beneficiary/ownership changes, premium mode changes, and dividend option changes
Provides superior client service by identifying client’s wants and needs, acting on, and/or delegating items and following through to completion, keeping all parties informed throughout the process
Coordinates all collateral assignments, death or disability claims, and fund allocation changes with the assistance of the Relationship Manager
Interacts daily with insurance carriers and vendors to ensure accurate and timely execution of client service requests
Takes a proactive lead on conserving the Relationship Manager’s existing block of business by notifying clients of overdue insurance premiums and coverage in danger of lapsing, tracking all attempts and progress, and keeping the Relationship Manager informed of problematic cases
Ability to follow through on a variety of requests and ability to create resolution on client and/or service related matters.
Creates client correspondence as needed according to the Lenox Style Guide

Business Operations

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files
Manages the Relationship Manager’s calendar, scheduling and confirming client meetings, registering visitors with security, and booking conference rooms
Ensures data accuracy by regularly and routinely updating information in MOSAIC and maintaining client files. This includes, but is not limited to, fact find information and notes, case management (individual and MultiLife), task management, and client and policy information
Participates in occasional training and development sessions as directed by department(s) and Regional Manager
Creates feeder lists as requested
Partners with the Relationship Manager when participating in Lenox marketing campaigns, including MOSAIC list updates as well as updating client email addresses

What We’re Looking For

Required Knowledge

Knowledge of office equipment operations (copier, scanner, printers) and electronic calendaring programs (Microsoft Outlook)
Familiarity with business principles and practices
Familiarity working with Client Database Management systems
Knowledge of Customer Service fields

Required Skills/Abilities

Excellent communication skills, both verbal and written (email, written memos, telephone, voicemail, etc.)
Ability to interact with clients diplomatically and professionally
Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment
Ability to work independently and also to collaborate with teams
Proficient in Microsoft Outlook, Excel, Word and PowerPoint
Organizational, planning and critical thinking skills
Ability to multitask

Required Behaviors/Attitudes

Initiative
Team oriented; demonstrates a service attitude
Cares about delivering quality
Planning & Organizing
Confident / Assertive
Dependable
Take personal ownership for delivery of superior results; conscientious
Demonstrate strong commitment to meeting the needs of internal and external clients

Education & Experience

High School Diploma Required
College Degree Preferred
1-3 Years of Customer Service Experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $42,945 – $68,670. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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