Jobs in the United States

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Added 3 mins ago
FINANCE MANAGER
Compass Group, North America
Cheyenne, WY
…matter and owns a stake in our success, delivering hospitality…
Added 9 mins ago
Director of Travel Services
City of New York
New York City, NY
The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate diffi
Added 11 mins ago
CH
Pharmacy Technician
CVS Health
Summerville, SC
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 37 mins ago
Staff Pharmacist 4795
CVS Health
Mesa, AZ
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy…
Added 42 mins ago
J
Strategic Sourcing Manager - Contract Manufacturing
Jobgether
Remote, United States
- $98,290.6 to $132,981.4 USD / year
We are seeking an experienced and results-oriented Strategic Sourcing Manager to lead global procurement strategies for contract manufacturing within the life sciences industry. In this…
Added 42 mins ago
J
Manager, RCM Operations & Analytics
Jobgether
Remote, United States
- $80,000 to $90,000 USD / year
The Manager, RCM Operations & Analytics will lead performance intelligence, operational analytics, and continuous improvement across a healthcare Revenue Cycle Management (RCM) services…
Added 49 mins ago
HR Support Services Coordinator
Hub International Limited
Bothell, WA · San Diego, CA · Bellevue, WA · Sacramento, CA · Newport Beach, CA · Lynnwood, WA · Culver City, CA · San Ramon, CA
…leveraging support and resources from our corporate centers of…
Added 58 mins ago
Manager, Applications Engineering
Syntiant
Redwood City, CA
The Manager, Applications Engineering, will be responsible for technical success in growth of sensors business which includes MEMS microphones and Vibration sensors. The position will lead…
Added 59 mins ago
General Manager
Chipotle Mexican Grill
Baltimore, MD
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 1 hour ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Hillsboro, MO
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 1 hour ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Saint Peters, MO
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 1 hour ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Saint Charles, MO
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 1 hour ago
Account Manager
Swank Motion Pictures
Remote, United States
Ability to work remotely 1 day per week
Added 1 hour ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Saint Louis, MO
Turner & Townsend is seeking an experienced Senior Cost Manager / Quantity Surveyor to support a large-scale, multi-phase hyperscale data center program near St. Louis, MO.
Added 1 hour ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Grandview, MO
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 1 hour ago
M
Principal Product Manager
Microsoft
NY · WA · CA · Redmond, WA · Mountain View, CA · New York · Redmond · Mountain View
- $142,800 to $304,200 USD / year
are expected to work from the office at least four days per week
Added 1 hour ago
M
Construction Program Manager - Lease
Microsoft
United States
- $116,900 to $222,600 USD / year
…Management, and other cross-functional delivery teams, the Program Manager applies strong construction and technical acumen, program management, problem-solving, decision-making,…
Added 1 hour ago
M
Senior Security Business Program Manager
Microsoft
United States
- $116,900 to $222,600 USD / year
The Senior Security Business Program Manager – Security role sits on the Execution Excellence team within the Planning, Landing & Excellence (PL&E) organization. It will drive operational…
Added 1 hour ago
M
Business Solutions Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $130,900 to $303,600 USD / year
Within CO+I, the Process, Operations & Governance team manages execution of delivery of datacenter capacity for Microsoft’s Cloud Business across the globe. We have a portfolio of complex…
Added 1 hour ago
Product Vertical Lead, YouTube Social and Escalation Operations
YouTube
San Bruno, CA · New York, NY
Ability to develop and execute multi-channel communication plans balancing business objectives and social platform capabilities.
Added 1 hour ago
VV
Product Manager I Health Plan Technology Services
Veracity Ventures Inc.
Greensboro, NC
- $110,000 to $168,000 USD / year
The Product Manager IV serves as a strategic piece within our Digital organization, supporting the evolution of enterprise web and mobile experiences that enable members, patients,…
Added 1 hour ago
Talent Acquisition Manager
Employee Owned Holdings, Inc.
Houston, TX
The Talent Acquisition Manager Implements and manages full-cycle talent acquisition strategies and processes to proactively build and maintain a high-performance talent pipeline.…
Added 1 hour ago
Accounts Payable Manager
Employee Owned Holdings, Inc.
Houston, TX
This role combines ownership of the procure-to-pay process with day-to-day team leadership. The Accounts Payable Manager will report to the Corporate Controller and serve as a key partner…
Added 1 hour ago
M
Retail Cosmetics Sales Counter Manager - Trend Beauty, North Star Mall - Full Time
Macy's
San Antonio, TX
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 1 hour ago
WR
Safety Program Manager (Safety Specialist 2)
Water Resources Department
United States
- $5,907 to $8,717 USD / month
The Business Services section is a small but mighty team of professionals comprised of two sub-sections: Fiscal Services and Support Services. The Safety Program Manager position is located…

NFI Industries

Senior Customer Account Manager

LOS ANGELES, CA, United States

We are excited to share that the base salary range for this position is $78,523.38 - $104,697.84.

Apply on careers.nfiindustries.com About employer

Applications open in a new tab.

Job details

Pay: We are excited to share that the base salary range for this position is $78,523.38 - $104,697.84.
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

The Senior Customer Account Manager is responsible for driving strategic growth, operational excellence, and long-term relationship development across assigned Intermodal customers. This role combines commercial account management, shipper experience leadership, and customer retention strategy ensuring exceptional service delivery, profitability, and alignment with NFI’s broader growth objectives.

Responsibilities

Manage key customer accounts, ensuring alignment between customer expectations and NFI operational performance.
Drive organic revenue and margin growth through opportunity identification, solution development, and cross-selling of NFI services (Intermodal, Dedicated, Warehousing, etc.).
Deliver high quality customer experience through consistent communication, KPI execution, and proactive problem resolution.
Create and maintain account-specific business plans, utilizing CRM and internal tools to track pipeline activity, performance metrics, and growth initiatives.
Lead customer business reviews, presenting KPI dashboards, quarterly scorecards, and strategic insights to customers and internal stakeholders.
Manage rate and service negotiations across FTL, LTL, and Intermodal modes, leveraging market data and pricing tools to competitively position NFI.
Develop and oversee SOPs for each account to ensure service consistency, accurate billing, and adherence to customer requirements.
Partner closely with operations, sales, and finance teams to ensure customer commitments are met and profitability targets are achieved.
Proactively identify risks, bottlenecks, or service gaps and collaborate across departments to maintain performance standards.
Provide insight and support for RFPs, pricing requests, and customer onboarding initiatives.
Maintain awareness of market trends, capacity shifts, and lane pricing to anticipate customer needs and protect margin integrity.
Use internal and industry tools to identify process enhancements, drive efficiency, and share best practices across the team.
Model NFI’s culture of accountability, collaboration, and customer-first execution demonstrating a “whatever it takes” mindset to support customers and peers.

Qualifications

Bachelor’s degree preferred.
Minimum 5 years in Intermodal, logistics operations, or account management (FTL, LTL, Intermodal).
Proficiency in TMS and CRM systems (HubSpot preferred), MS Office (Word, Excel, PowerPoint), and internal pricing tools.
Strong understanding of DOT regulations, Hours of Service, and claims processes.
Excellent verbal and written communication, presentation, and negotiation skills; strong conflict resolution and relationship-building ability.
Demonstrated ability to manage multiple accounts, analyze performance, and translate insights into actionable strategies.
Commitment to continuous learning and development in line with customer and business needs.
Ability to work a flexible schedule based on shipment volume and customer needs.
Travel may be required for customer meetings, site visits, or leadership events.
This job description provides a general overview of the role for purposes of recruiting and assessing talent for the role and its essential functions.
However, each individual in the job may perform the duties to varying degrees and in varying ways based on many factors, including their experience, manager, skills, particular carrier mix, and personal preferences.

We are excited to share that the base salary range for this position is $78,523.38 - $104,697.84. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-5625

Manage key customer accounts, ensuring alignment between customer expectations and NFI operational performance.
Drive organic revenue and margin growth through opportunity identification, solution development, and cross-selling of NFI services (Intermodal, Dedicated, Warehousing, etc.).
Deliver high quality customer experience through consistent communication, KPI execution, and proactive problem resolution.
Create and maintain account-specific business plans, utilizing CRM and internal tools to track pipeline activity, performance metrics, and growth initiatives.
Lead customer business reviews, presenting KPI dashboards, quarterly scorecards, and strategic insights to customers and internal stakeholders.
Manage rate and service negotiations across FTL, LTL, and Intermodal modes, leveraging market data and pricing tools to competitively position NFI.
Develop and oversee SOPs for each account to ensure service consistency, accurate billing, and adherence to customer requirements.
Partner closely with operations, sales, and finance teams to ensure customer commitments are met and profitability targets are achieved.
Proactively identify risks, bottlenecks, or service gaps and collaborate across departments to maintain performance standards.
Provide insight and support for RFPs, pricing requests, and customer onboarding initiatives.
Maintain awareness of market trends, capacity shifts, and lane pricing to anticipate customer needs and protect margin integrity.
Use internal and industry tools to identify process enhancements, drive efficiency, and share best practices across the team.
Model NFI’s culture of accountability, collaboration, and customer-first execution demonstrating a “whatever it takes” mindset to support customers and peers.
Bachelor’s degree preferred.
Minimum 5 years in Intermodal, logistics operations, or account management (FTL, LTL, Intermodal).
Proficiency in TMS and CRM systems (HubSpot preferred), MS Office (Word, Excel, PowerPoint), and internal pricing tools.
Strong understanding of DOT regulations, Hours of Service, and claims processes.
Excellent verbal and written communication, presentation, and negotiation skills; strong conflict resolution and relationship-building ability.
Demonstrated ability to manage multiple accounts, analyze performance, and translate insights into actionable strategies.
Commitment to continuous learning and development in line with customer and business needs.
Ability to work a flexible schedule based on shipment volume and customer needs.
Travel may be required for customer meetings, site visits, or leadership events.
This job description provides a general overview of the role for purposes of recruiting and assessing talent for the role and its essential functions.
However, each individual in the job may perform the duties to varying degrees and in varying ways based on many factors, including their experience, manager, skills, particular carrier mix, and personal preferences.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Apply on careers.nfiindustries.com About employer

More about this job

Skills

Leadership
Upselling
Warehouse operations
Customer experience
Communication skills
Sales
Logistics
TMS
HubSpot
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Negotiation
Conflict resolution
Relationship building
Recruitment
Provide information
Onboarding
Collaboration

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Work requirements

Jobs in the United States