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Added just now
Project Manager I
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Confirms project/job with Internal Operations Manager for booking.

NFI Industries

Capacity Development Representative

Urbandale, IA, United States

Apply on careers.nfiindustries.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

The Capacity Development Representative is responsible for sourcing, onboarding, and developing the new carrier relationships for NFI’s Brokerage division. The focus of this position is to begin relationships with carrier’s novel to NFI that fit the ideal carrier profile. This role reports to the Capacity Manager or the Director of Capacity.

Schedule: 3rd shift

Responsibilities

Using tools provided to them, researches and analyzes the suitability of carriers, in order to identify and secure carrier partners that fit NFI Brokerage’s ideal carrier profile.
Understand the requirements for an ideal carrier within NFI’s standard carrier qualifications and use discretion in analyzing and selecting carrier targets to bring to the NFI carrier network.
Develop a committed carrier base to strategically engage with incoming RFP’s and transactional business sourced via Brokerage.
Develop & maintain a pipeline of targeted carriers that fits NFI Brokerage’s ideal carrier profile and will offer value to our long-term strategy.
Consistently close new business while working with the CaAM team to maintain business already brought into the NFI Brokerage organization.
Working with the carrier account management team, partner to ensure a successful transition of newly won carrier partners.
Identify key lanes for potential partner carriers and work with the customer sales and account management teams to target customers that might help fill those lanes.
Use systems and market knowledge to negotiate network rates, spot rates, and capacity with carriers to introduce them to NFI Brokerage’s business model.
Work with the new employees as operations people for their business in an effort to train and develop them for future positions with NFI Brokerage.
Meet with carriers to focus on continuing needs as well as to better understand and effectuate the synergy with NFI Brokerage.

Qualifications

BA or BS Degree preferred
2 - 5 years Brokerage experience preferred working with domestic truckload providers.
Self-motivated, sales, and customer service orientation
Strong negotiation and relationship building skills
Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls
Proficient in using MS Office Applications (Word, Excel, PowerPoint)
Excellent oral and written communication skills
Rudimentary knowledge of TMS programs used for brokerage services
Market knowledge of truckload lanes and rates
Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.

Other:

Ability to work a flexible schedule based on shipment volume.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-5580

Using tools provided to them, researches and analyzes the suitability of carriers, in order to identify and secure carrier partners that fit NFI Brokerage’s ideal carrier profile.
Understand the requirements for an ideal carrier within NFI’s standard carrier qualifications and use discretion in analyzing and selecting carrier targets to bring to the NFI carrier network.
Develop a committed carrier base to strategically engage with incoming RFP’s and transactional business sourced via Brokerage.
Develop & maintain a pipeline of targeted carriers that fits NFI Brokerage’s ideal carrier profile and will offer value to our long-term strategy.
Consistently close new business while working with the CaAM team to maintain business already brought into the NFI Brokerage organization.
Working with the carrier account management team, partner to ensure a successful transition of newly won carrier partners.
Identify key lanes for potential partner carriers and work with the customer sales and account management teams to target customers that might help fill those lanes.
Use systems and market knowledge to negotiate network rates, spot rates, and capacity with carriers to introduce them to NFI Brokerage’s business model.
Work with the new employees as operations people for their business in an effort to train and develop them for future positions with NFI Brokerage.
Meet with carriers to focus on continuing needs as well as to better understand and effectuate the synergy with NFI Brokerage.
BA or BS Degree preferred
2 - 5 years Brokerage experience preferred working with domestic truckload providers.
Self-motivated, sales, and customer service orientation
Strong negotiation and relationship building skills
Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls
Proficient in using MS Office Applications (Word, Excel, PowerPoint)
Excellent oral and written communication skills
Rudimentary knowledge of TMS programs used for brokerage services
Market knowledge of truckload lanes and rates
Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.

Other:

Ability to work a flexible schedule based on shipment volume.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Apply on careers.nfiindustries.com About employer

More about this job

Skills

Sales
Business model
Customer service
Negotiation
Relationship building
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Communication skills
TMS
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Jobs in the United States