Jobs in the United States

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Added 1 min ago
T
Systems Analyst
TEKsystems
Nashville, TN
- $27 USD / hour
…to retail Hardware & Device lifecycle projects and provide remote troubleshooting/phone support. These analysts will contact stores with basic triage troubleshooting support and…
Added 1 min ago
T
Data Quality Analyst
TEKsystems
Fairfield, CA
- $30 to $32 USD / hour
BACKGROUND ON THE ROLE ***THIS IS A REMOTE ROLE BUT THE CANDIDATE MUST RESIDE IN CA
Added 1 min ago
T
It Support Technician
TEKsystems
Gary, IN
- $20 to $25 USD / hour
…replacement, setup, and onsite vendor visits. Coordinate with the IT Manager on issues requiring elevated access, specialized expertise, or changes to core systems. Provide remote end-user…
Added 1 min ago
Credit and Collections Manager
NORTHSTAR ENERGY LLC
Seattle, WA
Additionally, candidates must have at least five years of experience in credit and AR, with at least two of those years spent in managerial roles
Added 2 mins ago
Cost Manager – E&NR
Turner & Townsend
Remote, United States
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 4 mins ago
Corporate Proposal Marketing Manager
Propark Mobility
Hartford, CT
Candidates who live within 50 miles of the Hartford office will work a hybrid schedule, onsite 3 days per week
Added 5 mins ago
Field Service Technician - Level 2
Sunbelt Rentals, Inc.
Sulphur, LA
Work on a variety of makes, models & equipment in challenging remote locations
Added 6 mins ago
Client Navigator
Odyssey House Inc.
Salt Lake City, UT
Odyssey House is seeking a full-time Client Navigator for our Admissions Program!
Added 6 mins ago
Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Manhattan, NY
Horizon Therapeutics Services LLC
NY
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 7 mins ago
Salesforce Administrator- Remote
MyComputerCareer Inc
United States
Added 11 mins ago
Procedural Specialist - NYC/NJ
Bard Peripheral Vascular, Inc.
NJ · NY
Communicate new business opportunities and new product interest directly to the Territory Manager.
Added 11 mins ago
Evaluating Speech Therapist (Remote)
Exalt Health Rehabilitation Hospital Sarasota, LLC
Remote, United States
Exalt Health acute rehabilitation hospitals provide an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per…
Added 12 mins ago
Mid-Level Factory Automation Support Integration Specialist
The Boeing Company
Berkeley, MO
3+ years of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)
Added 13 mins ago
AD
Manager, Strategic Sourcing
American Diabetes Association
Remote, United States
- $63,000 to $73,000 USD / year
The American Diabetes Association (ADA) is seeking a Manager, Strategic Sourcing to join the Procurement team. Reporting to the Director, Strategic Sourcing, the Manager is responsible for…
Added 15 mins ago
Senior Meetings Manager
American College of Surgeons Brand
Chicago, IL
It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote
Added 15 mins ago
2C
IT Manager
21st Century Home Health Services Inc.
Burlingame, CA
- $150,000 to $185,000 USD / year
As our IT Manager, you'll own the technology that powers 21HHS. You'll be responsible for our systems, infrastructure, security, and IT standards, and you'll make sure they're reliable…
Added 16 mins ago
AB
Consultant II, Senior
American Bureau of Shipping
Remote, United States
- $110,000 to $120,000 USD / year
Added 16 mins ago
Mid-Level Factory Automation Support Integration Specialist
The Boeing Company
Berkeley, MO
3+ years of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)
Added 17 mins ago
Community Liaison Home Health
Enhabit Home Health & Hospice
Waterbury, CT
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 17 mins ago
Community Liaison Home Health
Enhabit Home Health & Hospice
Rocky Hill, CT
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 17 mins ago
UD
Senior Manager - Identity & Access Management
USA Donaldson Company Inc.
Bloomington, MN
- $148,880 to $186,100 USD / year
The Senior Manager, Identity & Access Management (IAM), based in Bloomington, MN, will lead the team that protects how every employee, contractor, partner, application, and machine across…
Added 19 mins ago
AC
HR Generalist III
Aston Carter
Bellevue, WA
- $38 to $42 USD / hour
Work EnvironmentThis role is based 100% onsite in Bellevue, with no remote work options. The environment is highly collaborative and fast-paced, with frequent interaction with corporate…
Added 20 mins ago
QP
Claim Edit Specialist - Remote
Qualderm Partners
Remote, United States
- $19.35 to $27.33 USD / hour
Must have knowledge of claim correction, electronic claim submission
Added 20 mins ago
QP
Accounts Receivable Specialist - Remote
Qualderm Partners
Remote, United States
- $17.99 to $32.14 USD / hour
…revenue cycle functions as needed. Position reports to the Manager, Accounts Receivable and/or Senior Director, Credentialing and Revenue…
Added 21 mins ago
Business Development Manager
QRY
Remote, United States
QRY is looking for a relationship-first Business Development Manager to join our team and own our growth track. You’ll source qualified prospects through our existing channels, convert…

Nexus Technologies LLC

Service Desk Engineer

Remote, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Working hours Service Desk is a 24/7 team and schedules are based on this coverage. Shift is 8:00 am to 5:00 pm MT or 9:00am to 6:00pm MT (time may vary by an hour either way). During your training period, shift may be slightly different.

Location requirements 100% remote, USA – work from home

Why this job is exciting The Service Desk Technician provides Tier 1 frontline technical support to multiple client environments. This role supports a wide range of technologies across diverse industries and is responsible for resolving moderately complex technical issues while delivering exceptional customer service. The ideal candidate thrives in a fast-paced MSP environment, can manage competing priorities, and maintains strong documentation and communication standards.

You Know How To:

Serve as the first point of contact for incidents and service requests via phone, chat, email, and ticketing system.
Provide remote technical support to multiple client environments across Windows and macOS platforms.
Troubleshoot and resolve moderately complex hardware, software, and peripheral issues.
Support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDrive.
Perform Exchange diagnostics including message tracing, mailbox permissions management, and mail flow analysis.
Support line-of-business applications, remote access tools, and collaboration platforms across various client infrastructures.
Diagnose and resolve workstation performance issues, operating system errors, and application conflicts.
Support MFA configuration, conditional access troubleshooting, and secure account recovery processes.
Manage device enrollment, configuration, and compliance using Microsoft Intune, Addigy, Jamf, or other RMM/MDM tools.
Assist with deployment of policies, software packages, and configuration changes across client environments.
Perform account administration within Active Directory and Entra ID, including permissions management and access troubleshooting.
Provide intermediate networking support including DNS, DHCP, VPN connectivity, and basic routing issues.
Support remote monitoring and management (RMM) platforms to proactively identify and remediate issues.
Manage a ticket queue across multiple clients while adhering to defined SLAs and response targets.
Accurately log, categorize, prioritize, and document all incidents in the PSA/ITSM platform (e.g., ConnectWise, Autotask, ServiceNow).
Perform thorough troubleshooting to identify and resolve issues before closure or reassignment.
Identify incidents requiring escalation and route them appropriately to Tier 2 or Tier 3 teams.
Review Entra ID sign-in logs and investigate suspicious login activity or account lockouts.
Assist with endpoint security tools including antivirus, EDR, and email security platforms.
Support remediation efforts following documented security procedures.
Maintain adherence to client-specific compliance requirements and data protection standards.
Deliver professional, high-quality support while representing the MSP brand.
Communicate technical findings and solutions clearly to both technical and non-technical stakeholders.
Provide timely updates on open issues and manage client expectations effectively.
Build strong working relationships with client contacts through consistent and reliable service delivery.

Knowledge/Experience:

1–3 years of experience in a service desk or Managed Service Provider (MSP) environment, with MSP experience preferred.
Strong working knowledge of Windows and macOS operating systems.
Experience supporting Microsoft 365 environments including Exchange Online administration.
Hands-on experience with Intune and/or Apple device management tools (Addigy, Jamf).
Experience with Active Directory and Entra ID administration.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Familiarity with RMM and PSA tools such as ConnectWise, Autotask, NinjaOne, or similar platforms.
Exposure to endpoint security tools and email security platforms.

One or all of the following certifications is highly desirable:

CompTIA A+ and Network+
Microsoft 365 Fundamentals (MS-900)
Modern Desktop Administrator Associate (MD-102)
Azure Fundamentals (AZ-900)
ITIL Foundation
Vendor certifications related to firewall, security, or RMM platforms (a plus)

Pay and Benefits

This is a full-time position located in the United States and performed remotely with no travel. Estimated Starting Salary/Wage Range: $25.00 to $28.00 hourly, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.) In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:

Four weeks of annual accrued PTO
Seven paid national holidays
Medical, dental, vision options
Company-paid life insurance, short and long-term disability
Voluntary benefits such as critical illness and accident
Voluntary Legal Shield and identity theft protection
Discretionary annual 401k match plan
Generous employee referral bonus plan
Employee Assistance Program
Access to over 90,000+ courses in ADP My Learning
StandOut employee engagement tools
Eligible to apply for a Pluralsight license
Eligible to apply for NexusTek Technical Academy or Leadership Academy
We’re happy to provide our full benefits guide at any point in the process!

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Interview Process - Typical interview process for this role:

Application Stage - Thanks for showing interest!

Submit your application
Complete the Culture Index survey: https://go.cultureindex.com/p/zACpDINuzjBrFELEr0
NOTE: Completing the Culture Index survey is an application requirement. Final candidates who have not completed the survey will not be considered for final selection.

Screening Stage - Let's get to know each other!

Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening
20 min Recruiter screening to introduce you to NexusTek and get to know what motivates you

Interview Stage - We’ll dive into your experience more in depth

One-hour technical interview with Hiring Manager (virtual)
Two-hour lab assessment taken from your home
30 min follow-up Hiring Manager interview
References – 3 professional references at least one direct supervisor
You are welcome to request additional conversations with team members you didn’t get to meet during the process

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws NexusTek participates in E-Verify for all US Employees Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US

CMMC Approved: 2026.04.20

Apply on workforcenow.adp.com About employer

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Jobs in the United States