Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
HRIS/Payroll System Analyst
Sharp Electronics Corporation
Montvale, NJ
The HRIS/Payroll System Analyst Supports HRIS, time management system, data analysis, payroll tax compliance, payroll year end audits/ processes, GL related entries/reconciliations and a…
Added 27 mins ago
K
Analyst, Kroll Settlement Administrator
Kroll
Philadelphia, PA
- $27 USD / hour
…remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere…
Added 41 mins ago
SO
Administrative Program Specialist B
State of Louisiana
Baton Rouge, LA
- $19.3 to $37.88 USD / hour
…and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational…
Added 50 mins ago
Information Technology (IT) Financial Analyst
Original Composites and Fibers
Remote, United States
Partner with IT stakeholders, project managers, Finance, Accounts Payable, Sourcing, Legal, and suppliers to clarify business requirements, validate quotes, confirm cost centers or project…
Added 51 mins ago
Project Coordinator IV (Sustainability)
CLMI Group, LLC
Los Angeles, CA
…LACCD’s Capital Construction Bond Program requirements and legal limitations governing bond fund…
Added 1 hour ago
P
Senior Deal Desk Analyst - US
Perk
Chicago, IL · Boston, MA
- $93,000 to $110,000 USD / year
We're hiring a Senior Deal Desk Analyst to support our North America sales team. You'll be the go-to commercial partner for Sales leaders and Account Executives in the region, helping them…
Added 1 hour ago
P
Senior Deal Desk Analyst - US
Perk
Boston, MA
- $93,000 to $110,000 USD / year
We're hiring a Senior Deal Desk Analyst to support our North America sales team. You'll be the go-to commercial partner for Sales leaders and Account Executives in the region, helping them…
Added 1 hour ago
P
Senior Deal Desk Analyst - US
Perk
Chicago, IL · Boston, MA
- $93,000 to $110,000 USD / year
We're hiring a Senior Deal Desk Analyst to support our North America sales team. You'll be the go-to commercial partner for Sales leaders and Account Executives in the region, helping them…
Added 2 hours ago
O
Senior Support Engineer - Oracle Health
Oracle
United States
- $52,200 to $132,400 USD / year
Hands-on experience with Cerner Millennium applications, preferably in a technical support, application analyst, or implementation capacity.
Added 2 hours ago
N
Manager, Customer Operations
Nexthink
Boston, MA
- $120,000 to $200,000 USD / year
Manage channel order processing and partner license fulfillment for the reseller and distributor ecosystem.
Added 3 hours ago
Senior Engineer – Research in Laser Effects
BAE Systems
Albuquerque, NM
Job Description BAE Systems Space & Missions Systems is looking for a well-qualified research analyst to perform end-to-end modeling and simulation to evaluate performance of high-energy…
Added 3 hours ago
CO
CHIEF, BOARD SERVICES, BOARD OF SUPERVISORS
County of Los Angeles
Los Angeles, CA
- $10,049 to $13,542.46 USD / month
…operations of the division including analyzing legislative and legal requirements affecting records management and other Board operations and makes recommendations for new or amended…
Added 4 hours ago
Commercial Analyst
Bodycote North America
Remote, United States
Summary: The Commercial Analyst, reporting to the Commercial Manager or Senior Commercial Analyst as applicable, is responsible for preparing quotations for the division’s plants with…
Added 11 hours ago
SC
Scheduling Analyst
Solano Community College
Fairfield, CA
- $4,906.78 USD / month
Operate standard office equipment, mainframe computer terminals and microcomputers; utilize word processing, spreadsheet, data base management, graphics and desktop publishing software.
Added 1 day ago
O
Oracle Health Federal Senior Financial Analyst
Oracle
United States
- $83,000 to $166,100 USD / year
The Federal Consulting team at Oracle Health is seeking a Project Analyst to play a key role in driving operational excellence across our growing portfolio of federal healthcare clients.…
Added 2 days ago
Production Analyst (Tu-Sat 6 PM - 2:30 AM PST)
Lighthouse Document Technologies Inc
Remote, United States
The Production Analyst is responsible for processing and converting files to image format (such as TIF, JPG or PDF) and exporting documents and metadata for client review and production.…
Added 2 days ago
Director Supply Chain Business Operations
Intermountain Health
Midvale, UT
Administration Control: Accountable to ensure compliance with legal requirements, Joint Commission standards, Intermountain system-wide objectives, as well as state and federal guidelines.…
Added 2 days ago
CA
Onsite Epic-Certified Ancillary Apps Manager (1070) - Department of Public Health - 167230
City and County of San Francisco
San Francisco, CA
- $171,158 to $215,306 USD / year
Added 2 days ago
Derivatives Salesperson, Analyst
Citigroup
San Francisco, CA
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
Added 2 days ago
Lead Treasury Operations Analyst
Intuit
MOUNTAIN VIEW, CA · SAN DIEGO, CA
This is an exciting opportunity to join Intuit’s Treasury Operations Team as a Lead Treasury Analyst. This role is a senior individual contributor position based in Mountain View, CA,…
Added 2 days ago
Medical Records Administrator Specialist
Veterans Affairs, Veterans Health Administration
Johnson City, TN
Added 2 days ago
SO
ADMINISTRATIVE OFFICER V - HILO, HAWAII ISLAND
State of Hawai'i
Island of Hawai'i, HI
- $6,221 to $8,855 USD / month
…of analytical skill (e.g., operations management, business analyst, budget/fiscal analyst, etc.) and which involved evaluating and improving elements such as managerial policies, systems,…
Added 2 days ago
Accounting Analyst
Catalent
Winchester, KY
The Accounting Analyst owns end-to-end finance support across invoice processing, journal entries, reconciliations, and monthly reporting, partnering with cross-functional stakeholders to…
Added 2 days ago
O
GBF GTM Operations Analyst – Territory & Compensation Planning
Oracle
Nashville, TN
- $74,100 to $148,300 USD / year
The GBF GTM Operations Analyst supports the planning and ongoing management of sales territories, quotas, and incentive compensation, translating go-to-market strategy into balanced…
Added 2 days ago
Brokerage Specialist
Cushman & Wakefield U.S., Inc.
NC
Manage coordination with Marketing, Research, and Financial Analyst on behalf of fee-earner for the creation of pitch/proposal and deliver content as necessary

Nexthink

Manager, Customer Operations

Boston, MA, United States

$120,000 to $200,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $200,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $190M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. *This is a hybrid position working out of our Boston, MA office - 3 days per week onsite. Candidates MUST live within commutable distance to our office.

Job Description

We're looking for a Manager, Customer Operations to own the operational backbone of our global Go-to-Market engine. You'll sit at the intersection of Sales, Finance, Legal, and Customer Success - making deals close faster, customer onboarding smoother, and revenue flow cleaner. This is an opportunity to make operational excellence a genuine competitive advantage for a fast-scaling, global software company.

Key Responsibilities:

Own the integrity of the company's bookings process end-to-end, enforcing the controls that protect revenue accuracy and support audit readiness.
Drive accurate, timely billing across License, Subscription, and Professional Services contracts, reducing errors and accelerating cash collection.
Champion the end-to-end Quote-to-Cash process and track KPIs (SLAs, backlog, billing accuracy, cycle times), eliminating friction across CRM, CPQ, and ERP systems and translating performance data into decisions.
Manage the customer lifecycle from signature to separation - coordinating onboarding (license provisioning, welcome workflows, SLA tracking) and offboarding (contract termination, license revocation, final billing).
Own license operations across customer provisioning, demo environments, and partner enablement, and partner with Sales and Customer Success on renewal quote production so no renewal falls through the cracks.
Manage channel order processing and partner license fulfillment for the reseller and distributor ecosystem.
Serve as the operational backbone for Sales, CS, and Finance - triaging and resolving support requests against SLAs that mean something, while providing sound judgment on non-standard terms, pricing exceptions, and commercial edge cases.
Act as the senior point of escalation for billing disputes, provisioning failures, and partner issues, and support the design and delivery of training programs that scale with the business.
Manage and develop a team of 2 operations professionals across global markets, coaching and building a team people are proud to be part of.
Lead cross-functional improvement initiatives with Transformation, IT, RevOps, and Finance to drive automation, and champion data integrity and audit/internal control documentation across operational workflows.

Qualifications

Proven leadership experience in a fast-scaling software or SaaS environment, with a track record of building high-performing operations teams.
Deep understanding of the Quote-to-Cash cycle and the levers that drive revenue accuracy and efficiency.
Strong Salesforce expertise; familiarity with NetSuite, Zuora, Conga, SFDC CPQ, or comparable ERP/billing tools is a plus.
Exceptional communication skills across all levels, from CFO to junior analyst.
A genuine ownership mindset and structured project management skills, comfortable running multiple workstreams in a high-pace environment.
Partner/channel operations experience - familiarity with reseller or distributor ecosystems is a strong plus.
Master's degree or equivalent experience in Business, Finance, or Operations.

Additional Information We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
📚 Free access to professional training platforms to explore your interests and enhance your skills.
🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Apply About employer

More about this job

Skills

Sales
Onboarding
ERP
Coaching
Documentation
Leadership
Salesforce
Oracle NetSuite
Communication skills
Project management

Report this job