Jobs in the United States

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Added 1 min ago
Senior Estimator - Atlanta
Turner Construction
Atlanta, GA
Position Description: Supports the Lead Estimators and/or Preconstruction Manager in all estimating functions throughout the Launch process required during the preconstruction phase.…
Added 1 min ago
Project Preconstruction Manager - Atlanta
Turner Construction
Atlanta, GA
…improvement within preconstruction process by using Virtual Design and Construction (VDC), Integrated Project Delivery (IPD) and other process…
Added 2 mins ago
CC
DX Manager / Senior DX Manager [Japanese & English bilingual]
Cinter Career
Dallas Area, TX
- $100,000 to $140,000 USD / year
We are looking for an experienced and results-driven DX Manager / Senior DX Manager to join our team. This position is responsible for leading digital transformation initiatives for clients…
Added 5 mins ago
G
Commercial Construction Project Manager
GPAC
Fort Lauderdale, FL
- $75,000 to $125,000 USD / year
A highly-respected Design-Build General Contractor in commercial construction is seeking a Project Manager to join their growing team! This is a great opportunity to get in with an industry…
Added 7 mins ago
Senior Design Manager, Project Architect
Suffolk Construction Company, Inc
Boston, MA
The Project Architect will provide overall architectural and technical leadership for assigned projects, working in partnership with the Project Manager, who leads the project's commercial…
Added 8 mins ago
Project Manager
ATS Automation
Lewis Center, OH
The role of the Project Manager is to plan, monitor, control, and be held accountable through subordinates, all aspects of factory automation projects. Assist with the initial project…
Added 9 mins ago
Change Request Manager
A.C. Coy
Merrifield, VA
Tier One Technologies is seeking a Change Request Manager to support our Federal client’s Delivery & Retail Systems Support Program across multiple active and emerging initiatives. This…
Added 9 mins ago
SO
Construction Project Manager (K-12) - copy
State of Ohio
Columbus, OH
- $44 to $55 USD / hour
In the role of Project Manager, you will be involved in the planning, design, and construction of your assigned projects from initiation through completion. This includes overseeing the…
Added 10 mins ago
Plumber Superintendent I - Multi Family - Tampa FL
R T Moore Co, Inc.
Bradenton, FL
Timely communication of change order needs to Project Manager
Added 11 mins ago
CO
Planning Manager
City of DuPont
DuPont, WA
- $9,853.53 to $11,497.03 USD / month
Provides supervision and direction to planning and support staff; manages consultants on a project basis, as assigned.
Added 12 mins ago
Senior Design Account Executive
Sherwin-Williams
Miami, FL
This role is responsible for building and growing relationships with top residential interior design firms to increase specification and preference for Sherwin-Williams products, driving…
Added 12 mins ago
Assistant Construction Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Appleton, WI
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or Program Manager with day-to-day management of project safety, quality,…
Added 12 mins ago
Project Specialist
Parexel
Madison, WI
We are seeking a Project Specialist II to join our team in a remote capacity based on the East Coast. As a Project Specialist II, you will develop and maintain project plans, provide…
Added 12 mins ago
Sr Contract Manager - OPS
Lumen
Madison, WI
A senior contract manager is responsible for acquiring and managing right of way agreements for various projects to support the company’s fiber optic network across North America. A senior…
Added 12 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Madison, WI
The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
Added 12 mins ago
Procure to Pay Functional Lead - Sr. Manager
Accenture
Milwaukee, WI
…origination through shaping, oral presentations, workshops, co-design, and project execution for global enterprise…
Added 12 mins ago
A
Technology Strategy Manager, Life Sciences Industry
Accenture
Milwaukee, WI
- $87,400 to $253,000 USD / year
We are Technology Strategy and Transformation, and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our…
Added 12 mins ago
Power System Panel Design Engineer - Grid Automation
GE Vernova
Salt Lake City, UT
GE Vernova’s Grid Automation Control & Protection panel design engineer is a hands-on, high-impact engineering role responsible for owning the design, programming, testing, and…
Added 12 mins ago
Senior Estimator - Atlanta
Turner Construction Company
Atlanta, GA
Position Description: Supports the Lead Estimators and/or Preconstruction Manager in all estimating functions throughout the Launch process required during the preconstruction phase.…
Added 12 mins ago
Project Preconstruction Manager - Atlanta
Turner Construction Company
Atlanta, GA
…improvement within preconstruction process by using Virtual Design and Construction (VDC), Integrated Project Delivery (IPD) and other process…
Added 17 mins ago
Construction Project Manager
HOUSING AUTHORITY OF THE CITY OF FORT MYERS FLORIDA
FORT MYERS, FL
…of interest and detailed qualifications for a Construction Project Manager…
Added 22 mins ago
MI
Warehouse Manager
MasTec Industrial
LUBBOCK, TX
- $80,000 to $105,000 USD / year
The Warehouse Manager will manage all aspects of the corporate warehouse location and fleet activities. This includes all receiving, shipping, storage, procurement, warehouse layout…
Added 24 mins ago
Business Internal Audit Manager R33529
FactSet Research Systems
Boston, MA
The Business Internal Audit Manager, reports to the Associate Director, Internal Audit and is responsible for planning and executing risk-based operational, financial, and compliance audits…
Added 26 mins ago
Sales Project Manager (Lakeshore)
Keller Inc
Sheboygan, WI
We are looking to hire a Sales / Project Manager for our Lakeshore region that will sit out of our Kaukauna, WI office! Ideal candidates will have prior sales experience, preferably in the…
Added 26 mins ago
Sales Project Manager / Co-Owner
Keller Inc
Germantown, WI
We are looking to hire a Sales / Project Manager for our Milwaukee region that will sit out of our Germantown, WI office! Ideal candidates will have prior sales experience, preferably in…

NEXCAPS, INC.

Network Infrastructure Manager

Fort Lauderdale, FL, United States

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Job details

Experience: 5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
Posting language: English

Original job description

Summary The Network Infrastructure Manager leads Great HealthWorks' Network Operations and Telecommunications teams - System Administrators, Systems Engineers, Telecom Administrator, and Telecom Engineer/Architect - and carries direct technical accountability for the network, systems, and telecom environments the team supports. This includes firewalls and routing, server, storage, and virtualization infrastructure, as well as the Company's carrier, voice platform, and contact center stack. This is a technical leadership position balanced with operational execution. The Infrastructure Manager serves as the primary owner of day-to-day operations and escalations, the main point of contact for business and IT stakeholders, and the driving force behind resolving complex technical issues. This role directly owns the operational layer while remaining hands-on enough to review designs, troubleshoot escalated issues, and lead through major incidents. Additionally, the role is responsible for instilling operational rigor - ensuring requirements discovery, runbooks, and post-change validation are seamlessly integrated into team workflows.

Key Responsibilities

Technical Leadership & Team Management

Directly manage and mentor the Network Operations team (System Administrators, Systems Engineers) and Telecommunications team (Telecom Administrator, Telecom Engineer/Architect); set technical priorities and hold the team to a high bar on quality
Stay close enough to the environment to review designs and configurations, unblock hard technical problems, and lead the team through major incidents, including voice platform and contact center architecture decisions
Hire and retain strong technical talent, conduct performance reviews, and manage staffing and on-call coverage for a 24/7 environment

Operational Leadership & Stakeholder Management

Serve as the primary day-to-day operational and escalation owner for Network Operations and Telecommunications - the first point of accountability when something breaks or a decision is needed
Own communication with business and IT stakeholders on service health, incidents, and project status, serving as a transparent, trusted advisor to leadership.
Translate technical issues into business impact, risk, and next steps for non-technical stakeholders and leadership
Drive issue ownership and follow-through, ensuring every open issue has a clear owner, mitigation plan, and target resolution timeline.
Coordinate across IT, vendors, and business teams to keep cross-functional work and vendor commitments moving
Maintain visibility into service health, aging issues, recurring problems, and operational risk, and surface it proactively rather than waiting to be asked
Define and apply clear criteria for what gets escalated to IT leadership versus what this role is expected to own and resolve independently

Network, Systems & Security Operations

Own network security (firewall), routing and switching, EDR, and DNS filtering
Own enterprise storage (Nimble, QNAP, Quantum), XCP-NG virtualization, Windows and Linux server administration (Linux-heavy), Active Directory, and Okta
Own Microsoft 365 administration and build out the team's SharePoint administration capability
Own AWS, Cloudflare, and integration of the broader SaaS footprint, plus server backup and disaster recovery
Maintain PCI compliance across in-scope systems, ensure SLAs are met, and drive capacity planning and script/automation practices across the team

Telecommunications Operations

Own operation of the Company's custom-built phone system, voice and data carrier services, and the contact center platform (e.g., NICE InContact/CXone), including the design and engineering work done by the Telecom Engineer/Architect
Manage carrier relationships, SLAs, and invoicing; monitor the telecom service ticket queue (InvGate) and drive escalations to resolution
Ensure telecom integrations (contact center, voice platform, speech IVR, SMS) stay supported and issues are triaged quickly

Planning, Documentation & Vendor Management

Scope infrastructure and telecom projects up front - gather real requirements, build workable schedules, and keep initiatives on track
Require runbooks for recurring operational and change work, and a validation step after major changes, so outcomes are confirmed and documented rather than assumed
Manage vendor and carrier relationships and contracts, build business cases for technology investments, and own the network/systems/telecom budget

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience
5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
3+ years leading or mentoring technical staff
Experience scoping and running technical projects - gathering requirements and managing timelines - without a dedicated PM function
Experience as the primary operational and escalation owner for a technical team, including regular communication with non-technical business stakeholders
Strong understanding of ITIL and formal change management

Knowledge, Skills and Abilities

Deep, current technical knowledge of networking (OSI, TCP/IP, routing/switching), firewalls, and identity platforms (Active Directory, Okta)
Hands-on experience with Windows and Linux administration, enterprise storage (Nimble/QNAP/Quantum), and virtualization (XCP-NG or equivalent)
Experience with AWS, Cloudflare, Microsoft 365, and integrating a broad SaaS footprint; SharePoint administration a plus
Experience with carrier/telecom management, contact center platforms, and PCI compliance
Scripting and automation fluency (e.g., Python, PowerShell, Bash, Ansible)
Able to scope, document, and validate work without losing technical credibility with a highly technical team
Strong ability to translate technical issues into business impact, risk, and next steps for non-technical audiences and leadership
Proven stakeholder management and cross-functional coordination skills across IT, vendors, and business teams
Excellent leadership and communication skills; highly self-motivated, detail-oriented, and comfortable working hands-on when needed

Physical Demands and Work Environment

While performing duties of job, incumbent is occasionally required to:

May include local and out-of-town travel depending on business needs.
Operate in a professional office environment.
Constantly use work-related equipment.
Occasionally lift and/or move up to 25 pounds.
Sit for extended periods of time (up to 10 hours per day).
Lift files, open filing cabinets and bend or stand, as necessary.
Ability to work regular, full-time schedule, Monday through Friday with the flexibility to work additional hours depending on business demands.

Note: This job description is not totally inclusive nor it is designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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