Jobs in the United States

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Added 6 mins ago
Sr. Software Engineer, MarTech (Remote)
CrowdStrike
Madison, WI
…redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is…
Added 6 mins ago
SOLUTION ENGINEER
Lumen
Madison, WI
…design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including…
Added 6 mins ago
Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
Capital One
Madison, WI
…independently driving critical architectural decisions and evaluating platform choices, such as Snowflake versus Databricks, based on technical and business…
Added 11 mins ago
Solutions Engineer - US
CertifyOS
Remote, United States
Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare…
Added 23 mins ago
Network Infrastructure Manager
NEXCAPS, INC.
Fort Lauderdale, FL
The Network Infrastructure Manager leads Great HealthWorks' Network Operations and Telecommunications teams - System Administrators, Systems Engineers, Telecom Administrator, and Telecom…
Added 23 mins ago
A
Manufacturing Engineer
Actalent
Dearborn, MI
- $40 to $50 USD / hour
DescriptionThe Launch Manufacturing Engineer will support the Manufacturing Plant throughout the development and launch of the F-150 platform. This individual will provide hands-on…
Added 29 mins ago
Java Fullstack Software Engineer (Spring Boot / Angular)
Jobgether
Remote, United States
As a Java Fullstack Software Engineer, you will contribute to the development of a modern, scalable software platform designed to optimize data-driven route planning and complex logistics…
Added 30 mins ago
Sr. Software Engineer, MarTech (Remote)
CrowdStrike
Olympia, WA
…redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is…
Added 30 mins ago
Software Development Engineer II, Amazon Photos Artifact Generation
Amazon
Seattle, WA
…is delivered across Amazon Photos. As a Software Development Engineer II, you'll work on building a unified platform that powers engaging photo memory experiences - including animated…
Added 30 mins ago
Software Development Engineer, AWS Lambda EDA
Amazon
Seattle, WA
…Our growing team in Seattle has an opening for an experienced engineer who can help us to bring better experience to customers for building data driven…
Added 30 mins ago
RFID Store Design/Operations Engineer, RFID Program Management
Amazon
Seattle, WA
…Customers need help adapting their infrastructure, tools, and operations to maximize the value they can extract from JWO’s RFID technologies. The RFID Program Management Team seeks an…
Added 35 mins ago
Flow Engineer
DLL Group
Des Moines, IA · Wayne, PA
As a Flow Engineer, you will design, build, and improve the software that powers DLL’s high-velocity, zero-touch Flow solutions. As a senior individual contributor in an agile engineering…
Added 35 mins ago
Flow Engineer
DLL Group
Des Moines, IA · Wayne, PA
As a Flow Engineer, you will design, build, and improve the software that powers DLL’s high-velocity, zero-touch Flow solutions. As a senior individual contributor in an agile engineering…
Added 43 mins ago
SME Systems Architect
KDA Consulting Inc
Herndon, VA
We are seeking a highly accomplished Subject Matter Expert (SME) Systems Engineer to serve as a Senior Digital Transformation Architect & Strategist. In this role, you will define,…
Added 43 mins ago
Cyber & IT Operations Analytics Engineer
KDA Consulting Inc
Herndon, VA
We are seeking a hands-on Cyber & IT Operations Data / Splunk Analytics Engineer to support the Sponsor’s IT systems data modernization ecosystem. In this role, you will address critical…
Added 1 hour ago
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Senior Marketing Operations Engineer
Aleph
Remote, United States
- $149,000 to $195,000 USD / year
We're hiring a Senior Marketing Operations Engineer to build and own the systems, data and automations behind how Aleph generates, routes and measures marketing pipeline. You'll join…
Added 1 hour ago
UG
Senior Release Train Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Software Engineer/Release Train Engineer within Optum Technology’s Enterprise Digital Experience Tech team, you will drive the end-to-end delivery, integration, and operational…
Added 1 hour ago
Lead Software Engineer
JustPark
Remote, United States
This is a player-coach role. You will be the most senior engineer on the Oobeo and EnforcePlus codebase and the engineering manager for the team. You will set technical direction, make…
Added 1 hour ago
Senior Software Engineer, Reporting
JustPark
Remote, United States
Join the Reporting team at JustPark as a Senior Software Engineer. You'll build, ship and maintain the data platform and reporting products behind our venue operations, used at venues like…
Added 1 hour ago
GTM Engineer
JustPark
Dallas, TX
…drivers. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking - while empowering our operating partners to deliver…
Added 1 hour ago
Network Development Engineer I, Datacentre Fabrics - Product Engineering
Amazon Data Services, Inc.
Arlington, VA · Seattle, WA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 1 hour ago
M
Critical Environment Electrical Engineer
Microsoft
AZ · Phoenix, AZ · Goodyear, AZ · Phoenix · Goodyear
- $102,100 to $202,200 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Critical Environment Electrical Engineer, you will perform a key role in…
Added 1 hour ago
M
Senior Physical Design Verification Engineer
Microsoft
OR · CA · TX · NC · Hillsboro, OR · Mountain View, CA · Austin, TX · Raleigh, NC · Hillsboro · Mountain View · Austin · Raleigh
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 1 hour ago
M
Senior Silicon Design Verification Engineer
Microsoft
CA · TX · OR · WA · NC · Mountain View, CA · Austin, TX · Hillsboro, OR · Redmond, WA · Raleigh, NC · Mountain View · Austin · Hillsboro · Redmond · Raleigh
- $119,800 to $261,000 USD / year
…Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and…
Added 1 hour ago
M
Critical Environment Technician Manager
Microsoft
GA · East Point, GA · East Point
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core…

NEXCAPS, INC.

Network Infrastructure Manager

Fort Lauderdale, FL, United States

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Job details

Experience: 5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
Posting language: English

Original job description

Summary The Network Infrastructure Manager leads Great HealthWorks' Network Operations and Telecommunications teams - System Administrators, Systems Engineers, Telecom Administrator, and Telecom Engineer/Architect - and carries direct technical accountability for the network, systems, and telecom environments the team supports. This includes firewalls and routing, server, storage, and virtualization infrastructure, as well as the Company's carrier, voice platform, and contact center stack. This is a technical leadership position balanced with operational execution. The Infrastructure Manager serves as the primary owner of day-to-day operations and escalations, the main point of contact for business and IT stakeholders, and the driving force behind resolving complex technical issues. This role directly owns the operational layer while remaining hands-on enough to review designs, troubleshoot escalated issues, and lead through major incidents. Additionally, the role is responsible for instilling operational rigor - ensuring requirements discovery, runbooks, and post-change validation are seamlessly integrated into team workflows.

Key Responsibilities

Technical Leadership & Team Management

Directly manage and mentor the Network Operations team (System Administrators, Systems Engineers) and Telecommunications team (Telecom Administrator, Telecom Engineer/Architect); set technical priorities and hold the team to a high bar on quality
Stay close enough to the environment to review designs and configurations, unblock hard technical problems, and lead the team through major incidents, including voice platform and contact center architecture decisions
Hire and retain strong technical talent, conduct performance reviews, and manage staffing and on-call coverage for a 24/7 environment

Operational Leadership & Stakeholder Management

Serve as the primary day-to-day operational and escalation owner for Network Operations and Telecommunications - the first point of accountability when something breaks or a decision is needed
Own communication with business and IT stakeholders on service health, incidents, and project status, serving as a transparent, trusted advisor to leadership.
Translate technical issues into business impact, risk, and next steps for non-technical stakeholders and leadership
Drive issue ownership and follow-through, ensuring every open issue has a clear owner, mitigation plan, and target resolution timeline.
Coordinate across IT, vendors, and business teams to keep cross-functional work and vendor commitments moving
Maintain visibility into service health, aging issues, recurring problems, and operational risk, and surface it proactively rather than waiting to be asked
Define and apply clear criteria for what gets escalated to IT leadership versus what this role is expected to own and resolve independently

Network, Systems & Security Operations

Own network security (firewall), routing and switching, EDR, and DNS filtering
Own enterprise storage (Nimble, QNAP, Quantum), XCP-NG virtualization, Windows and Linux server administration (Linux-heavy), Active Directory, and Okta
Own Microsoft 365 administration and build out the team's SharePoint administration capability
Own AWS, Cloudflare, and integration of the broader SaaS footprint, plus server backup and disaster recovery
Maintain PCI compliance across in-scope systems, ensure SLAs are met, and drive capacity planning and script/automation practices across the team

Telecommunications Operations

Own operation of the Company's custom-built phone system, voice and data carrier services, and the contact center platform (e.g., NICE InContact/CXone), including the design and engineering work done by the Telecom Engineer/Architect
Manage carrier relationships, SLAs, and invoicing; monitor the telecom service ticket queue (InvGate) and drive escalations to resolution
Ensure telecom integrations (contact center, voice platform, speech IVR, SMS) stay supported and issues are triaged quickly

Planning, Documentation & Vendor Management

Scope infrastructure and telecom projects up front - gather real requirements, build workable schedules, and keep initiatives on track
Require runbooks for recurring operational and change work, and a validation step after major changes, so outcomes are confirmed and documented rather than assumed
Manage vendor and carrier relationships and contracts, build business cases for technology investments, and own the network/systems/telecom budget

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience
5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
3+ years leading or mentoring technical staff
Experience scoping and running technical projects - gathering requirements and managing timelines - without a dedicated PM function
Experience as the primary operational and escalation owner for a technical team, including regular communication with non-technical business stakeholders
Strong understanding of ITIL and formal change management

Knowledge, Skills and Abilities

Deep, current technical knowledge of networking (OSI, TCP/IP, routing/switching), firewalls, and identity platforms (Active Directory, Okta)
Hands-on experience with Windows and Linux administration, enterprise storage (Nimble/QNAP/Quantum), and virtualization (XCP-NG or equivalent)
Experience with AWS, Cloudflare, Microsoft 365, and integrating a broad SaaS footprint; SharePoint administration a plus
Experience with carrier/telecom management, contact center platforms, and PCI compliance
Scripting and automation fluency (e.g., Python, PowerShell, Bash, Ansible)
Able to scope, document, and validate work without losing technical credibility with a highly technical team
Strong ability to translate technical issues into business impact, risk, and next steps for non-technical audiences and leadership
Proven stakeholder management and cross-functional coordination skills across IT, vendors, and business teams
Excellent leadership and communication skills; highly self-motivated, detail-oriented, and comfortable working hands-on when needed

Physical Demands and Work Environment

While performing duties of job, incumbent is occasionally required to:

May include local and out-of-town travel depending on business needs.
Operate in a professional office environment.
Constantly use work-related equipment.
Occasionally lift and/or move up to 25 pounds.
Sit for extended periods of time (up to 10 hours per day).
Lift files, open filing cabinets and bend or stand, as necessary.
Ability to work regular, full-time schedule, Monday through Friday with the flexibility to work additional hours depending on business demands.

Note: This job description is not totally inclusive nor it is designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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