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Added just now
Material Program Manager
RTX
United States
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added just now
J
SAP Technical Architect
Jobgether
Remote, United States
- $98,500 to $206,800 USD / year
…SAP Analytics Cloud, BusinessObjects, SAP PI/PO, SAP Solution Manager, Appian Case Management, and related…
Added 1 min ago
Senior Estimator - Atlanta
Turner Construction
Atlanta, GA
Position Description: Supports the Lead Estimators and/or Preconstruction Manager in all estimating functions throughout the Launch process required during the preconstruction phase.…
Added 1 min ago
Project Preconstruction Manager - Atlanta
Turner Construction
Atlanta, GA
Manage and oversee on-site security operations and team. Develop and implement security procedures to keep company, executives, employees, workers, visitors, guests, and assets safe.
Added 2 mins ago
VB
Network Technician II (Infrastructure Network Operations (NetOps) team)
Virginia Beach City Public Schools
Virginia Beach, VA
- $29.17 to $42.56 USD / hour
Collaborate and assist the engineering team with the installation, maintenance and troubleshooting of software, and configurations of Windows servers and associated hardware.
Added 2 mins ago
GC
Sr Manager, Regional Product Line Management, Hydraulics
Gates Co
Denver, CO
- $40,123 USD / year
Influence across Global Product Line Management, Engineering, Operations, Supply Chain, Finance, Marketing, Quality, Pricing, and Sales to align priorities, execute approved VAVE and…
Added 2 mins ago
GC
Regional Product Line Manager, Industrial Hose
Gates Co
Denver, CO
- $40,123 USD / year
The Regional Product Line Manager, North America Industrial Hose is responsible for the profitable growth, strategic direction, portfolio health, and competitive position of the industrial…
Added 6 mins ago
QCQA Manager
Kent Companies
Houston, TX
The QA/QC Manager is responsible for developing, implementing, and managing Kent Companies' quality assurance and quality control program for commercial concrete construction projects, with…
Added 6 mins ago
Project Manager
Kent Companies
Houston, TX
The Project Manager is responsible for the overall setup and completion of projects within budget and on schedule, to Kent's quality of safety standards, and to the customer's satisfaction.…
Added 8 mins ago
Manager, Sales Development
TrueNAS
Remote, United States
Position Overview: TrueNAS is seeking an exceptional Manager, Sales Development to build, lead, and scale a high-performing Sales Development Representative (SDR) organization. Reporting to…
Added 9 mins ago
Manufacturing Execution System (MES) Program Delivery Manager
Peraton
Dallas-Fort Worth, TX
Peraton is seeking a seasoned Manufacturing Execution System (MES) Program Delivery Manager to lead delivery of a complex, enterprise-wide Manufacturing Execution System (MES) and IT…
Added 9 mins ago
SO
Construction Project Manager (K-12) - copy
State of Ohio
Columbus, OH
- $44 to $55 USD / hour
In the role of Project Manager, you will be involved in the planning, design, and construction of your assigned projects from initiation through completion. This includes overseeing the…
Added 11 mins ago
Sr Manufacturing Manager 2 - Projects and Initiatives
GE HealthCare
Remote, United States
Bachelor's degree in Engineering, Supply Chain, Operations, Business, or related field.
Added 11 mins ago
Generator Technician II
Generac Power Systems
Sussex, WI
Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner.
Added 11 mins ago
Specialist, Account Manager
Otis Elevator Company
Kaukauna, WI
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Green Bay,…
Added 11 mins ago
Project Manager - Phoenix Products
Ring Power Corporation
Jacksonville, FL
Promotes accurate information from sales, engineering and then to the manufacturing group. In addition, the Project Manager will be a liaison between Phoenix Products and our customers by…
Added 12 mins ago
GH
X-Ray- Finance Manager
GE HealthCare
Waukesha, WI
- $117,600 to $176,400 USD / year
Serve as a trusted finance partner to X-Ray Product Management, Engineering, Operations, Commercial, and Executive Leadership teams.
Added 12 mins ago
Construction Project Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Appleton, WI
The Construction Project Manager supports the Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project completion and warranty periods. The…
Added 12 mins ago
Assistant Construction Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Appleton, WI
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or Program Manager with day-to-day management of project safety, quality,…
Added 12 mins ago
SOLUTION ENGINEER
Lumen
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…betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that…
Added 12 mins ago
Project Manager
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Madison, WI
Maximus is seeking an experienced Journeyman Program/Project Manager to lead the Rapid FCL Prototype Program. The Journeyman Program/Project Manager will be responsible for leading and…
Added 12 mins ago
HT
Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Madison, WI
- $166,000 to $250,000 USD / year
You will build executive-level customer relationships, coordinate internal resources across Sales, Operations, Engineering, Legal, Finance, and Project Delivery, and consistently achieve or…
Added 12 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Madison, WI
…business objectives with Lyric's product, business analysis, data, engineering, configuration, quality assurance, and operations teams. This person must understand healthcare data domains,…
Added 12 mins ago
HT
Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
Honeywell Technologies
Madison, WI
- $144,000 to $215,000 USD / year
Coordinate with operations, engineering, finance, service, legal, and leadership teams to develop proposals, negotiate agreements, and transition sold projects successfully into execution.
Added 12 mins ago
Product Mgr II
RELX INC
Madison, WI
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…

NEXCAPS, INC.

Network Infrastructure Manager

Fort Lauderdale, FL, United States

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Job details

Experience: 5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
Posting language: English

Original job description

Summary The Network Infrastructure Manager leads Great HealthWorks' Network Operations and Telecommunications teams - System Administrators, Systems Engineers, Telecom Administrator, and Telecom Engineer/Architect - and carries direct technical accountability for the network, systems, and telecom environments the team supports. This includes firewalls and routing, server, storage, and virtualization infrastructure, as well as the Company's carrier, voice platform, and contact center stack. This is a technical leadership position balanced with operational execution. The Infrastructure Manager serves as the primary owner of day-to-day operations and escalations, the main point of contact for business and IT stakeholders, and the driving force behind resolving complex technical issues. This role directly owns the operational layer while remaining hands-on enough to review designs, troubleshoot escalated issues, and lead through major incidents. Additionally, the role is responsible for instilling operational rigor - ensuring requirements discovery, runbooks, and post-change validation are seamlessly integrated into team workflows.

Key Responsibilities

Technical Leadership & Team Management

Directly manage and mentor the Network Operations team (System Administrators, Systems Engineers) and Telecommunications team (Telecom Administrator, Telecom Engineer/Architect); set technical priorities and hold the team to a high bar on quality
Stay close enough to the environment to review designs and configurations, unblock hard technical problems, and lead the team through major incidents, including voice platform and contact center architecture decisions
Hire and retain strong technical talent, conduct performance reviews, and manage staffing and on-call coverage for a 24/7 environment

Operational Leadership & Stakeholder Management

Serve as the primary day-to-day operational and escalation owner for Network Operations and Telecommunications - the first point of accountability when something breaks or a decision is needed
Own communication with business and IT stakeholders on service health, incidents, and project status, serving as a transparent, trusted advisor to leadership.
Translate technical issues into business impact, risk, and next steps for non-technical stakeholders and leadership
Drive issue ownership and follow-through, ensuring every open issue has a clear owner, mitigation plan, and target resolution timeline.
Coordinate across IT, vendors, and business teams to keep cross-functional work and vendor commitments moving
Maintain visibility into service health, aging issues, recurring problems, and operational risk, and surface it proactively rather than waiting to be asked
Define and apply clear criteria for what gets escalated to IT leadership versus what this role is expected to own and resolve independently

Network, Systems & Security Operations

Own network security (firewall), routing and switching, EDR, and DNS filtering
Own enterprise storage (Nimble, QNAP, Quantum), XCP-NG virtualization, Windows and Linux server administration (Linux-heavy), Active Directory, and Okta
Own Microsoft 365 administration and build out the team's SharePoint administration capability
Own AWS, Cloudflare, and integration of the broader SaaS footprint, plus server backup and disaster recovery
Maintain PCI compliance across in-scope systems, ensure SLAs are met, and drive capacity planning and script/automation practices across the team

Telecommunications Operations

Own operation of the Company's custom-built phone system, voice and data carrier services, and the contact center platform (e.g., NICE InContact/CXone), including the design and engineering work done by the Telecom Engineer/Architect
Manage carrier relationships, SLAs, and invoicing; monitor the telecom service ticket queue (InvGate) and drive escalations to resolution
Ensure telecom integrations (contact center, voice platform, speech IVR, SMS) stay supported and issues are triaged quickly

Planning, Documentation & Vendor Management

Scope infrastructure and telecom projects up front - gather real requirements, build workable schedules, and keep initiatives on track
Require runbooks for recurring operational and change work, and a validation step after major changes, so outcomes are confirmed and documented rather than assumed
Manage vendor and carrier relationships and contracts, build business cases for technology investments, and own the network/systems/telecom budget

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience
5+ years of progressive, hands-on experience in IT infrastructure, network, systems, or telecommunications
3+ years leading or mentoring technical staff
Experience scoping and running technical projects - gathering requirements and managing timelines - without a dedicated PM function
Experience as the primary operational and escalation owner for a technical team, including regular communication with non-technical business stakeholders
Strong understanding of ITIL and formal change management

Knowledge, Skills and Abilities

Deep, current technical knowledge of networking (OSI, TCP/IP, routing/switching), firewalls, and identity platforms (Active Directory, Okta)
Hands-on experience with Windows and Linux administration, enterprise storage (Nimble/QNAP/Quantum), and virtualization (XCP-NG or equivalent)
Experience with AWS, Cloudflare, Microsoft 365, and integrating a broad SaaS footprint; SharePoint administration a plus
Experience with carrier/telecom management, contact center platforms, and PCI compliance
Scripting and automation fluency (e.g., Python, PowerShell, Bash, Ansible)
Able to scope, document, and validate work without losing technical credibility with a highly technical team
Strong ability to translate technical issues into business impact, risk, and next steps for non-technical audiences and leadership
Proven stakeholder management and cross-functional coordination skills across IT, vendors, and business teams
Excellent leadership and communication skills; highly self-motivated, detail-oriented, and comfortable working hands-on when needed

Physical Demands and Work Environment

While performing duties of job, incumbent is occasionally required to:

May include local and out-of-town travel depending on business needs.
Operate in a professional office environment.
Constantly use work-related equipment.
Occasionally lift and/or move up to 25 pounds.
Sit for extended periods of time (up to 10 hours per day).
Lift files, open filing cabinets and bend or stand, as necessary.
Ability to work regular, full-time schedule, Monday through Friday with the flexibility to work additional hours depending on business demands.

Note: This job description is not totally inclusive nor it is designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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