Client Delivery Associate, AI Training Pod

NewtonX (600+ clients like TikTok, Microsoft, Salesforce, Bain, Figma and many more) is a research intelligence company helping organizations make better business decisions and train better AI models through verified human intelligence.

We turn specialized human expertise into reliable business decisions (e.g., product launches, marketing strategy, brand reputation tracking, M&A due diligence) and AI training data (frontier model improvements and evals).

We have several million domain experts that we have sourced over the last few years (150+ industries including finance, legal, coding, tax & accounting, healthcare, semiconductors, cybersecurity, STEM and more).

We have worked with AI Labs and Enterprises on topics ranging from sourcing senior electrical and SW engineers for a chip design benchmark to pediatricians and psychiatrists for clinical data to ML engineers and PhD-level statisticians proficient in 3D modeling.

About the Role:

NewtonX is hiring Client Delivery Associates to join our new AI Training Pod, a dedicated team that connects frontier AI labs with the experts who help train and evaluate the next generation of large language models. You will start with our standard two-week Client Delivery training, followed by pod-specific training. We are expanding rapidly and are looking for motivated people who want to build something new, with a clear path to grow into leadership as the pod scales.

In this role, you will work with leading AI labs and other world-class clients to understand their expertise needs and deliver high-impact projects, putting the right experts behind the models that will define the next wave of AI.

Location:

• New York City, NY (Hybrid)

In this role you will:

• Work with frontier AI labs and help train future LLMs by sourcing and delivering the expert knowledge that shapes how models learn
• Facilitate connections between clients and experts through our marketplace
• Understand the granular technical needs of clients and help them design their knowledge request
• Assess in detail the specific knowledge required by the request and onboard experts to the platform
• Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.
• Learn about new technologies, research areas and industries daily and find ways to codify the requests into NewtonX’s knowledge graph
• Learn new things, mentor and share knowledge with team members, and help shape how the pod operates as it grows

Ultimately, you will be driving the core value of the company: connecting experts to clients, at the center of the AI industry. This foundational role in a new team will enable you to progress quickly towards commercial, operational and pod leadership.

Who you are:

• 0 - 2 years of professional work experience
• Bachelor’s degree or greater in a relevant field of study
• You have a strong interest in AI and LLMs, and in how models are built, trained and evaluated
• You want to build something new and grow into a leader as the pod scales
• You love challenging the status quo
• You enjoy solving problems. Take difficult challenges and provide creative solutions.
• You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in retail in Thailand)
• You think on your feet. When things change, you roll with the punches (no day is the same!)
• You enjoy team collaboration, communication, listening and advocating.
• You communicate clearly, write well, succinctly and effectively your thoughts
• You enjoy working independently and efficiently with minimal direction and under pressure
• You are experienced at complex calendar management, and have a basic understanding of Google docs, sheets, slides, etc.
• Smart, quick, thoughtful and resourceful problem solver
• A strong client service orientation; confident, professional and pleasant style, and a can-do attitude to deliver great service
• Valid US work authorization required

Nice to have:

• A STEM background, such as mathematics, computer science or physics; a master’s in AI/ML or a related field is a plus
• Coding familiarity and curiosity for vibe coding and building with AI tools (this is not a developer or engineering role)

If the profile above describes you and your passions, we'd love to hear from you!

What we offer:

• Competitive compensation (base salary $73.25K, monthly performance bonus)
• Standard two-week onboarding followed by pod-specific training, plus career advancement opportunities, including pod leadership.
• Excellent medical, dental, and vision insurance.
• 401k match with immediate vesting.
• Health savings/flexible savings account, and pre-tax commuter benefits.
• Paid time off: vacation, holidays, sick, and parental leave.
• A diverse, collaborative, and positive culture where we invest in and celebrate each other's success.
• Good vibes (happy hours, team projects, and retreats).
• Visa sponsorship is not available for this role.

NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.