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Newrez LLC - Servicing

Manager Transaction Management (On-site)

Tempe, AZ, United States
Houston, TX, United States
Coppell, TX, United States

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Job details

Experience: 6-8 years of mortgage industry experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function Manager Transaction Management position is responsible for management and support of Newrez/Shellpoint’s mortgage purchase, whole loan sale and/or securitization transactions. This position manages and coordinates multiple complex processes to maximize the success of each loan acquisition or sale transaction and to ensure they are able to close on time. The ability to successfully manage internal and external relationships is a vital skill for this role. The position requires experience with residential mortgage bulk and flow whole loan transactions and public / private securitization transactions. This position has a high level of interaction with internal parties (secondary, sales, warehouse lending, servicing) as well as external parties including loan sellers/lenders, loan investors, broker dealers, and warehouse providers. The Manager Transaction Management will support credit and compliance loan reviews against Investor and Company requirements and provide recommendation for loan disposition decisions.

Principal Duties:

Coordinate transaction related functions and requirements with internal and external stakeholders (Sellers/Lenders, Investors, Broker Dealers, Vendors, and internal departments).
Coordinate and support loan deliveries to whole loan investors and GSEs including data, loan files, and collateral.
Manage loan review transaction timelines with internal and external parties to ensure timely settlements and review of loan diligence and custodial review within service level expectations.
Evaluate loan due diligence results, assess validity of stipulations, make loan disposition decisions, escalate as appropriate with internal stakeholders, resolve stipulations with sellers/investors/internal stakeholders, and prepare diligence status summaries.
Support and review various investor guidelines for competitive analysis and salability.
Complete validation and quality checks of required data reports, validation of data provided by third party reviewers, vendors, and sellers.
Track and resolve collateral exceptions and certifications with third party custodians.
Build and maintain relationships with sellers, investors, and vendors.
Provide reporting and analytics on trades, due diligence, and counterparties.
Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.
Performs related duties as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Education and Experience

Bachelor’s degree, in business, marketing, communications or other relevant field.
6-8 years of mortgage industry experience.

Knowledge, Skills, and Abilities

Ability to handle a large degree of internal and external diplomacy as well as understanding of perspective from various stakeholders.
Ability to listen effectively and communicate ideas concisely.
Knowledge of mortgage banking, secondary markets, whole loan transactions and securitizations, GSE and private investor guidelines.
Ability to engage individuals and groups to surface essential requirements information.
Interpersonal skills, to help negotiate priorities and to resolve conflicts among appropriate stakeholders.
Ability to critically evaluate the information gathered from multiple sources, reconcile differing views, decompose high-level information into details, and abstract up from low-level information to a more general understanding, and distinguish user requests from the underlying true needs.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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