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Added just now
Operations Manager
The Community Group
Lawrence, MA
The Operations Manager will support the day to day business operations of the school, duties include but are not limited to: office management, school/student support, parent and public…
Added just now
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Wichita, KS
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added just now
Merchandising ASM
Lowe's Home Centers, LLC
Upper Marlboro, MD
The Merchandising Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers…
Added just now
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Richmond, VA
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
Enterprise Technology - Network Security Operations Analyst
NBH Bank
Kansas City, MO
Additionally an Network Security Operations Analyst will follow policies and procedures; complete administrative tasks correctly and on time; support the Bank’s goals and values; will…
Added 1 min ago
Clinical Coordinator - Primary Care Cherry Hill Village
Trinity Health
Canton, MI
Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you…
Added 1 min ago
Business Project Manager
Lowe's Companies, Inc.
Mooresville, NC
Drives the work of assigned project team by requesting resources to support Technology project demands and communicating a clear vision of project goals and objectives to the team
Added 1 min ago
Specialty ASM
Lowe's Home Centers, LLC
Millville, NJ
The Specialty Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and…
Added 1 min ago
Loyalty Program Marketing Manager
Lowe's Companies, Inc.
Mooresville, NC
The Loyalty Program Manager owns the day-to-day operations and ongoing improvement of Lowe's loyalty programs, ensuring processes are efficient, scalable, and deliver a consistent…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Livingston, TX
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Indian Land, SC
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Evansville, IN
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
PL
Child Nutrition - Helper
Prior Lake-Savage Area Schools
Prior Lake, MN
- $18.75 to $20.03 USD / hour
REPORTS TO: Child Nutrition Director and/or Child Nutrition Manager
Added 2 mins ago
HR Specialist Intern
Right at Home Seymour
Seymour, TN
…hands-on experience in Human Resources. This 2-month internship program is designed to provide practical exposure to HR operations, employee compliance, onboarding processes, document…
Added 2 mins ago
Assistant General Manager | The Resort at Papakea
Columbia Hospitality Inc
Lahaina, HI
As the Assistant General Manager at The Resort at Papakea, you'll serve as a key operational leader, partnering with the General Manager to deliver exceptional experiences for owners,…
Added 2 mins ago
Packaging Warehouse Supervisor
Western Sugar
Fort Morgan, CO
The Western Sugar Cooperative is seeking a results-driven Packaging and Warehouse Supervisor to lead shift operations within our packaging and warehouse facility in Fort Morgan, CO.…
Added 2 mins ago
Market Manager
Ames Tools Corporation
Orlando, FL
The Market Manager is responsible for the overall revenue, profitability, and operational performance of a designated market of retail store locations. This position serves as the Store…
Added 2 mins ago
Senior Staff Accountant
Legacy Technologies LLC
Mission, KS
The position reports to the on-site General Manager and works under the functional direction of the Block Controller and Wenatchee accounting team. Wenatchee provides accounting guidance,…
Added 2 mins ago
DB
Driver Manager
Default Brand
Leesport, PA
- $65,000 to $70,000 USD / year
Ashley Furniture is seeking a Driver Manager in Leesport, PA to lead and support our professional drivers while ensuring operational excellence, safety, and adherence to our Core and Growth…
Added 3 mins ago
Assistant Manager II
Family Dollar
Apopka, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Family Dollar
Glenwood, IL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager I
Family Dollar
Memphis, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
CK
Nursing Director
CAMP KOREY
Mt Vernon, WA
- $80,000 to $105,000 USD / year
…Team, Admissions Coordinator, Cabin Life Team, Culinary Team, Program Team, and Volunteer Manager and Volunteer Team to align medical planning with enrollment, personal care, dietary…
Added 3 mins ago
Regional Vice President of Facilities and Construction Management
RPM Living
Orlando, FL · Fort Lauderdale, FL · Miami, FL · Jacksonville, FL
Purpose Statement: The Ancillary and Facilities teams provide the structure and support that allow associates to deliver excellence with confidence and ensure that every community feels…
Added 3 mins ago
NE
Public Events Coordinator
New England Botanic Garden
Boylston, MA
- $20 to $21 USD / hour
Under the direction of the Manager of Public Events the Public Events Coordinator assists with all aspects of the public events program. The Coordinator assists with the planning,…

Newlab

Sr. Manager, Membership Operations

Detroit, MI, United States

We expect this role’s base salary to be $100,000 - $125,000 commensurate with a candidate’s experience.

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: We expect this role’s base salary to be $100,000 - $125,000 commensurate with a candidate’s experience.
Experience: 4+ years of experience in startup operations, account management, or technical infrastructure management, preferably in a lab, manufacturing, and/or R&D environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

Newlab is recruiting a Sr. Manager, Membership Operations to help operationalize and manage Newlab’s physical presence in Detroit.

The Sr. Manager, Membership Operations will lead the day-to-day membership operations at Newlab Detroit, ensuring a high-quality, well-run environment that enables member companies to grow and succeed. This role is responsible for building strong relationships with members, overseeing membership operations, and coordinating the teams, services, and resources that deliver an exceptional member experience.

This role will be based out of Newlab Detroit and reports to the Global Head of Membership.

RESPONSIBILITIES

Startup Operations & Account Management

Own ongoing account management for local member companies, including relationship management, member satisfaction, retention, and renewals, in coordination with the Global Membership and Pipeline teams.
Coordinate startup onboarding and integration into Newlab, from pre-arrival planning through move-in and ongoing operations, coordinating space readiness based on each company’s requirements.
Serve as the primary on-site point of contact for member companies, building strong relationships, understanding their evolving needs, and ensuring timely resolution of issues.
Proactively identify opportunities for member companies to collaborate with Newlab’s global team, other locations, and partners across the Newlab network.
Work with the teams responsible for maintenance and operation of specialized technical areas, including wet labs, light manufacturing, prototyping, and fabrication spaces to ensure a quality member experience.

Membership Product Delivery

Own the end-to-end delivery of the Newlab Membership product in Detroit, ensuring a consistent, high-quality experience that supports member satisfaction, retention, and renewals.
Ensure the successful delivery of all membership components, including facilities, shops, shared infrastructure, community programming, and member services, working through the teams responsible for each.
Proactively assess member needs, identify service gaps, and drive improvements to the membership offering.
Implement global membership standards with consistency while responding to local market and member needs.

Cross-Functional Leadership & Vendor Coordination

Pull in cross-functional Newlab teams (including Facilities, Product Realization, Membership Experience, and others) where needed to ensure consistent and excellent delivery of the Newlab Membership product.
Support the negotiation of contracts and ensure vendor performance aligns with Newlab standards and budget parameters.
Coordinate with external vendors and service providers, partnering with the relevant functional owners to ensure services meet Newlab standards and member expectations.
Establish clear accountability and follow-through on member requests, escalating issues when necessary to ensure timely resolution.

EXPERIENCE

Requirements

4+ years of experience in startup operations, account management, or technical infrastructure management, preferably in a lab, manufacturing, and/or R&D environment.
Strong vendor and contractor management experience.
Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
Comfort working with startups, entrepreneurs, and technical teams.
Excellent interpersonal and communication skills; able to balance operational rigor with a community-minded approach.
Demonstrated ability to build and manage relationships.
Fluency with building operations.

Attributes & Skills

Relationship-oriented: Builds trusted relationships with member companies, understands their needs, and proactively supports their success.
Service-minded: Committed to delivering an exceptional membership experience and driving member satisfaction and retention.
Operationally strong: Highly organized, detail-oriented, and effective at managing competing priorities and ensuring consistent execution.
Collaborative: Works effectively across teams and functions, influencing stakeholders and driving results without direct authority.
Proactive problem-solver: Anticipates challenges, takes ownership of issues, and drives solutions through to completion.
Technically fluent: Comfortable working with facilities, labs, shops, and technical infrastructure teams to support member needs.
Adaptable: Thrives in a fast-paced, evolving environment and balances strategic thinking with hands-on execution.

COMPENSATION & BENEFITS

We expect this role’s base salary to be $100,000 - $125,000 commensurate with a candidate’s experience.
Eligible for a bonus program.
Comprehensive benefits.

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Jobs in the United States