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New York State Civil Service

Senior Program Manager, Workforce Development

Albany, NY, United States

$80,000 to $85,000 USD / year

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Job details

Pay: $80,000 to $85,000 USD / year
Education: Bachelor’s degree
Posting language: English
Posted: Nov 4, 2026

Original job description

NY HELPS No

55-b/c Eligible No

Agency Empire State Development, NYS

Title Senior Program Manager, Workforce Development

Occupational Category Other Professional Careers

Salary Grade NS

Bargaining Unit None listed

Salary Range From $80000 to $85000 Annually

Employment Type Full-Time

Appointment Type Permanent

Internship No

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 625 Broadway

City Albany

State NY

Zip Code 12245

Duties Description *Applicants MUST submit a cover letter with resume to be considered.*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.*Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.BASIC FUNCTION:The Office of Strategic Workforce Development (OSWD) helps to create new economic opportunities for unemployed, underemployed and underrepresented workers, while simultaneously meeting the labor needs of the state’s highest-growth industry sectors. The Senior Program Manager will manage OSWD’s grant funded projects, and other OSWD programs, from project award through final project reporting requirements. This role will also build relationships with state agencies, Regional Economic Development Councils (REDCs), non-profits, and training providers to maximize the regional impact of OSWD grants.WORK PERFORMED:• Oversee OSWD grant-funded training programs, ensuring grantees deliver seamless training and comprehensive support services that transition participants into sustainable, higher-wage employment. Conduct site visits and attend events as necessary.• Build and maintain relationships with governmental and quasi-governmental entities, business groups, community-based organizations, training and education providers, and higher education institutions across New York State, to drive impact of OSWD grants.• Draft incentive proposals that clearly define project goals and ensure grantees understand all expectations.• Coordinate with the Data and Metrics Manager to set reporting requirements for grantee agreements.• Monitor grantee compliance with data collection and reporting requirements, tracking key metrics such as training enrollment, completion, credentials, placement, provision of wraparound supports, and retention.• Review, analyze, and evaluate grant-funded training programs, working with leadership to provide funding recommendations to senior management.• Support grantees with complex OSWD requirements or other issues, proactively mitigating risks to prevent project delays or contract terminations.• Collaborate with grantees to identify and showcase success stories to highlight high-performing workforce programs funded by OSWD.• Present written and oral summaries of project activity to executive management, as requested. • Oversee special projects for OSWD as assigned by leadership.• Onboard and mentor staff, as needed.• Assist with the constant improvement and evolution of office processes and procedures. • Maintain working knowledge of New York State’s labor and industry trends.• Perform additional tasks as assigned.

Minimum Qualifications Education Level required: Bachelor’s degree preferred. Associate degree with seven years of relevant experience may substitute in lieu of a bachelor’s degree.Experience required: At least 5+ years of direct relevant experience explicitly leading workforce development, adult education, or economic mobility initiatives. Knowledge required: Workforce development strategy, training program delivery, program management, contract development, and understanding of systemic barriers faced by un/underemployed and underrepresented workers. Strong knowledge and understanding of economic development, government relations, financial statement analysis, public policy and data analysis. Strong analytical, comprehension and time-management skills required, with a proven ability to be proactive and self-directed. Excellent written and oral communication skills are essential.

Additional Comments Salary range as specified.Comprehensive Benefits Package.

Some positions may require additional credentials or a background check to verify your identity.

Name Jane Martinez - HR Recruiter

Telephone N/A

Fax N/A

Email Address resumes@esd.ny.gov

Address

Street 5 Grand Central East (formally 655 Third Avenue, New York, NY 10017)

City New York

State NY

Zip Code 10017

Notes on Applying External Candidates: Please attach cover letter and resume. To apply copy & paste URL in browser: Internal Candidates: Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for considerationWE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

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