Server- Restaurant 1

El Capitan Hotel is hiring for Server at Rainbird!

RAINBIRD

The rainbird's song brings the promise of rain and a plentiful harvest. Our restaurant celebrates the farms and farmers of its Central Valley home, revels in their bounty, and is inspired by the joy of breaking bread together. Its prix fixe seasonal menu leads guests on a multi-course journey through innovative expressions of local produce and regional fare, paired with artisan cocktails and finely curated wine.

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Maintain product knowledge to inform guests of daily specials, answer questions about menu items, and make recommendations upon request
• Adhere to state liquor laws and regulations; verify minimum age requirements for consumption of alcoholic beverages
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Describe and recommend wine and specialty beverages to guests
• Take food and beverage orders, enter them into the POS system, and send them to the kitchen
• Serve food and beverages to guests, preparing and garnishing dishes as required
• See to each guest’s special needs, including any allergies or dietary restrictions
• If applicable, prepare and maintain table settings for courses, including setting up items such as linens, silverware, and glassware
• Assist with running food and beverages, clearing tables, and escorting guests as needed
• Ensure immediate response is given to guest comments and concerns; inform your immediate supervisor and apply corrective measures when necessary
• Manage order times and inform guests and management of any delays in service
• Maintain revenue by preparing checks that itemize total costs + sales taxes and collect accurate payments from guests
• Remove dishes and glassware from tables or counters, and take them to the kitchen for cleaning
• Clean tables or counters after guests have finished dining, as needed
• Stock service areas with dining supplies such as plates, utensils, glassware, and linens
• Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc., to ensure all needs of the outlet are met
• Maintain a high level of cleanliness, sanitation, and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements
• Be available to fill in as needed to ensure the efficient operation of the outlet, as directed by the outlet manager, and attend relevant meetings as directed