Communications Manager

New Lenox Public Library is looking for a knowledgeable, enthusiastic, and resourceful self-starter to join the Leadership Team. This marketing role is integral to building awareness of library services in our community and supporting staff with unique print and digital content, including social media. If you enjoy collaboration and are passionate about getting the word out about libraries and all we offer, this position is for you!

POSITION SUMMARY

Plans, develops, and implements the library’s marketing and communications to strengthen community awareness and engagement. This role manages the library’s brand identity while designing original, visually compelling promotional materials. Oversees the library’s online presence, including the website and social media platforms. The Communications Manager collaborates with staff across all departments to support strategic goals and effectively communicate programs, services, and initiatives..

QUALIFICATIONS

• Bachelor's degree from accredited institution or LTA Certificate or relevant experience
• Three years of marketing or communications experience
• Public library experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge, skill, and development in the following areas:
• Communication Skills include accurately comprehending, assessing, and conveying written and verbal information to individuals and groups in a variety of settings including organizational and library conferences, meetings, publications, and facilitating groups in meetings and programs.
• Computer Skills include using word processing and spreadsheet applications including MS Office Suite and Google Workspace, effectively using email and Google calendar, performing internet searches, using cloud-based communication tools such as Google Chat and Zoom, maintaining and organizing digital files, and instructing and training others to use technology. Comfortable with learning and adapting quickly to emerging technology
• Critical Thinking & Problem Solving Skills includes analyzing and evaluating information in order to assess an issue, make a decision, and take action
• Time Management Skills include prioritizing tasks, meeting firm deadlines, working well under pressure, planning for long-term tasks, and managing time independently
• Marketing Skills include thorough knowledge of branding and graphic design principles and working knowledge of marketing related technology and software with the ability to problem solve and troubleshoot
• Ability to work well under pressure; coordinating multiple responsibilities simultaneously and meeting firm deadlines

DUTIES AND RESPONSIBILITIES

• Develop and execute the library’s annual marketing and communications plan
• Design unique print and digital promotional materials, including flyers, brochures, signage, campaigns, and graphics
• Maintain consistent and clear brand identity
• Oversee the library’s social media strategy, content creation, scheduling, and engagement analysis
• Update and maintain website content to ensure accuracy, accessibility, and user-friendly navigation
• Coordinate marketing efforts with staff to promote programs, services, and resources
• Collaborate frequently with Outreach and Programming Coordinators
• Produce photography, videography, and digital media to support library storytelling and promotions.
• Lead and coordinate library-wide promotional initiatives, such as Library Card Sign-Up Month, National Library Week, and other annual campaigns.
• Track analytics for website, newsletters, and social platforms to guide communications strategy
• Manage department budget and purchase branded and promotional materials
• Collaborate with leadership to align marketing messaging with organizational priorities and strategic planning
• Update communications for unexpected library closings outside of normal operating hours if needed
• Collaborates with Leadership Team and Administration on organizational development and strategic planning
• Creates and maintains an overall supportive and positive workplace culture
• Assists in developing procedures and recommending policies
• Prepares and maintains departmental statistics and reports for Board meetings; provides presentations to the Board of Trustees
• Participates in appropriate local, state, and national library-related organizations
• Actively seeks and prepares for grant opportunities
• Exercises Leadership and provides direction as an emergency PIC(Person in Charge)

WHAT WE OFFER

• Salary Range: $55,000 to $61,000; internal equity is used in determining the rate of pay
• Paid vacation, sick leave, and paid holidays
• Additional paid leave time accrued at a rate of 1 hour per 40 hours worked
• Participation in the Illinois Municipal Retirement Fund (IMRF)
• Tuition assistance program
• Employee Assistance Program (EAP)

This full-time, exempt, salaried position is typically scheduled for 37.5 hours per week and includes working a mixture of days, nights, and weekends. The selected candidate will report to the Executive Director.

The New Lenox Public Library District enhances the quality of life in our community by fostering lifelong discovery, education, and opportunity. The library serves a population of approximately 41,000 residents. We are an Equal Opportunity Employer.

No phone calls, please.