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Added 1 min ago
SA
Automotive General Service Technician
Sun Auto Tire and Service
N LAS VEGAS, NV
- $15 to $18 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
Added 1 min ago
SA
Automotive General Service Technician
Sun Auto Tire and Service
N Las Vegas, NV
- $15 to $18 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
Added 1 min ago
CH
1:1 Paraprofessional - Special Education
Cleveland Heights-University Heights City School District
University Heights, OH
- $17.47 to $19.74 USD / hour
Hiring Managers: Erin Hanna, Coordinator of Student Development, and Melissa Barrett-Burkeet, Principal
Added 1 min ago
CH
1:1 Paraprofessional - Special Education
Cleveland Heights-University Heights City School District
University Heights, OH
- $17.47 to $19.74 USD / hour
Hiring Managers: Erin Hanna, Coordinator of Student Development, and Patrick McNichols, Principal
Added 2 mins ago
Associate Mechanical Engineer - Hydropower Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 2 mins ago
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Cybersecurity Manager - Utilities Industry
Accenture
Beaverton, OR
- $94,400 to $293,800 USD / year
Utilities Insight & Strategy Development: Apply deep knowledge of utility operations, regulatory obligations, threat trends, and technology modernization to shape practical client…
Added 2 mins ago
A
Epic Payer Platform Lead
Accenture
Beaverton, OR
- $94,400 to $266,300 USD / year
…offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over…
Added 2 mins ago
Technology Delivery Lead - Energy
Accenture
Beaverton, OR
Cultivate executive client relationships and lead business development for high-value pursuits.
Added 3 mins ago
AWS Cloud Infrastructure Experienced Associate
PwC
Portland, OR
As an Amazon Web Services, Cloud Infrastructure Experienced Associate you will support the design and delivery of cloud and network architecture work within our Advisory practice,…
Added 3 mins ago
Registered Nurse - Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Portland, OR
Added 3 mins ago
Metrology Specialist Supervisor
WorkSource Oregon
Portland, OR
Added 3 mins ago
Senior Network Engineer
Cognizant
Salem, OR
Added 3 mins ago
Farm Supervisor
Pacific AG Management, Inc
Wasco, CA
The Farm Supervisor's primary function is to maximize efficiency in the overall farming operations of the organization. This fast-paced position is responsible for the intricate strategic…
Added 3 mins ago
CG
EXECUTIVE CHEF
Compass Group, North America
Salem, OR
- $75,000 to $85,000 USD / year
We are seeking a passionate, engaged Executive Chef to lead the culinary operations for this prestigious corporate dining account (new business). As the Executive Chef, you'll lead all…
Added 6 mins ago
Graduate Development Program, Associate
National Grid
Northborough, MA
Ready to help communities prepare for the unexpected? As an Associate Analyst with the Emergency Planning Electric team, you will build business, analytical, and emergency management skills…
Added 9 mins ago
IF
Research Technician Agronomy - 04416/22 & Gates Green Ammonia - Office of Research Development-Innovation Rese
International Fertilizer Development Center
Muscle Shoals, AL
- $39,500 USD / year
The International Fertilizer Development Center (IFDC) is a public international organization that advances soil health and strengthens agricultural systems through science-based…
Added 9 mins ago
Medical Director/Lead Veterinarian
Truss Vet
Huntsville, AL
Mentorship, coaching, and development for every associate on your team - the real kind, with regular one on-ones and honest feedback. A doctor who joins your clinic green and quickly…
Added 10 mins ago
Graduate Development Program, Associate
National Grid
Waltham, MA
Ready to play a key role in the projects that power homes, businesses, and communities? As an Associate Surveyor, you will support land surveying activities that help deliver capital…
Added 10 mins ago
Graduate Development Program, Associate
National Grid
Waltham, MA
Professional Development: Gain exposure to a wide range of engineering projects while building knowledge of gas systems, utility operations, asset management, and infrastructure planning.
Added 10 mins ago
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Customer Service Associate
Walgreens
DEPEW, NY
- $16 to $20.5 USD / hour
Added 10 mins ago
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Customer Service Associate - Temporary
Walgreens
TONAWANDA, NY
- $16 to $20.5 USD / hour
Added 10 mins ago
W
Customer Service Associate
Walgreens
TONAWANDA, NY
- $16 to $20.5 USD / hour
Added 10 mins ago
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Pharmacy Customer Service Associate
Walgreens
TUCSON, AZ
- $16.45 to $20 USD / hour
Added 10 mins ago
Graduate Development Program, Associate
National Grid
Northborough, MA
Ready to connect data, strategy, and real-world impact? As a member of the Workplan Development Team, you'll help shape the projects that power communities across New England. By analyzing…
Added 12 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
EAST HAVEN, CT
- $18.94 to $20.94 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…

Closed listing

New Jersey Restaurants

Restaurant General Manager

Vineland, NJ, United States

$55,000 to $70,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $55,000 to $70,000 USD / year
Posting language: English
Posted: May 12, 2025

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Original job description

Archived listing. The details below describe a past opening.

Supervisor's Title Area Coach (AC)

Directly Supervises Associate General Managers / Shift Managers / Hourly Crew

Basic Purpose and Objectives of the Position

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees

The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and OSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.

Supervisory experience in either a food service or retail environment

Demonstrates ability to maintain financial controls and coach and train hourly employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Pay and Benefits

Restaurant General Manager

Salary - $55,000 to $70,000

PTO - Restaurant General Managers will begin accruing PTO at a rate of 4.0 hours per pay period (13 days per year). After five (5) years of continuous service, PTO will be accrued at a rate of 5.54 hours per pay period (18 days per year).

Eligible for medical, dental and health insurance

Short-term and Long-term disability is provided after 90 days of employment

Eligible for period bonus if store achieves desired goals

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

About employer

More about this job

Skills

Customer service
Food handling
Financial jurisdiction
Motivate employees
Food safety standards
Sales
Food preparation
Order picking
Performance management
Employee relations
Customer experience
Team leadership
Food safety principles
Troubleshooting
Food service operations

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