Project Manager, Product Operations

Project Manager: Product Operations Position Overview The Project Manager is responsible for keeping cross-functional initiatives organized, on schedule, and moving forward across Product Management, Design, Merchandising, Product Development. and related business functions. This role establishes clear project plans, tracks progress and deadlines, follows up on commitments, and ensures stakeholders have visibility into priorities, decisions, and outstanding actions. The focus is operational execution and accountability, not ownership of creative or product decisions. It is high paced, with multiple high priority overlapping deadlines and highly detail oriented.

Key Responsibilities

• Build and maintain project plans, timelines, milestones, owners, and deliverables for concurrent cross-functional initiatives.
• Track project status using structured tools and methods such as Kanban boards, action logs, milestone trackers, and shared calendars.
• Follow up consistently with stakeholders on commitments, approvals, open items, and deadlines; escalate delays or decisions requiring leadership attention.
• Coordinate dependencies and handoffs between Product Management, Design, Merchandising, Product Development, and other teams to prevent bottlenecks.
• Lead effective status meetings, circulate clear action items, and maintain accurate records of decisions, risks, and next steps.
• Keep seasonal and ongoing initiatives aligned to business priorities and key dates; identify scheduling conflicts early.
• Improve workflow discipline, project visibility, and communication through practical, repeatable operating processes.
• Provide concise reporting to leadership on progress, milestones, risks, and required decisions.

Qualifications

• 3–5 years of experience in project management, project coordination, business operations, or a related role.
• Self-starter with a high degree of accountability in setting and achieving goals.
• Strong operational skills and demonstrated success managing multiple projects, deadlines, and stakeholders simultaneously.
• Working knowledge of Kanban, project tracking, dependency management, milestone planning, and task prioritization; comfort adapting tools to the team’s needs.
• Excellent follow-through, organization, attention to detail, and ability to drive accountability with a high degree of autonomy.
• Clear written and verbal communication skills, sound judgment, and the ability to stay composed under pressure.
• Proficiency in Microsoft Office Suite, especially Excel, and collaborative project management or workflow tools.
• Ability to thrive in fast-paced environments.
• Proficiency in Adobe Illustrator and Photoshop for building visual communication tools a plus.
• Experience in apparel, accessories, footwear, sporting goods, or similarly seasonal product-driven businesses strongly preferred; familiarity with cross-functional product development cycles is a plus.

What Success Looks Like Projects have clear owners and deadlines; teams know what is expected next; risks surface before they become delays; and leaders can quickly see what is on track, what is blocked, and where decisions are needed. Location You will work in our brand HQ in Westwood, MA.