Jobs in the United States

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Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
shawnee, KS
- $7.25 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
Olathe, KS
- $7.25 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
Lawrence, KS
- $7.25 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
Fayetteville, AR
- $11 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
CF
Fargo Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
fargo, ND
- $10 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
Automotive Retail Assistant Manager
Belle Tire
Marion, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
kenner, LA
- $25 to $55 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
Springfield, MO
- $15 to $50 USD / hour
This position supports the Personal Training department at the assigned club location and provides leadership support for, or works alongside, the following positions:
Added just now
Director of Operations Teaching and Learning
Northeast Iowa Community College
Peosta, IA
Must possess a valid driver’s license
Added 1 min ago
Inside Sales Representative (Southeast)
ottobock
TX
Support customer retention and satisfaction through consistent follow-up and value-driven interactions.
Added 1 min ago
CC
Center Administrative Assistant
Child-Parent Centers, Inc.
Tucson, AZ
- $15.55 USD / hour
…services environment. CPC provides opportunities and financial support for all employees to grow professionally including attainment of an associate degree, and potentially a bachelor's…
Added 1 min ago
LANIER TECHNICAL COLLEGE; MAINTENANCE SUPERVISOR - FORSYTH CAMPUS; CUMMING, GA 30041
Lanier Technical College
United States
Will ensure the campus buildings, systems, grounds, and infrastructure are maintained in a safe, efficient, and professional manner that supports student success and operational excellence.
Added 1 min ago
2nd Shift Maintenance Technician
The Jor-mac Company Inc
Lomira, WI
Strong mechanical and electrical aptitude is essential for troubleshooting complex systems. Communication skills support effective collaboration with production and engineering teams as…
Added 1 min ago
AH
Registered Nurse – Home Health
AMN Healthcare
New Lenox, IL
- $1,971 to $2,072 USD / week
…plans, and document visits using electronic medical record (EMR)…
Added 1 min ago
IG
LATAM/ India - Data Brick Engineer
Insight Global
Remote, United States
- From $45 USD / hour
Experience integrating data across multiple systems and sources
Added 1 min ago
IG
Program Manager - IT Delivery
Insight Global
Remote, United States
- From $74 USD / hour
…will leverage historical disposition data across enterprise systems, including SAP and engineering applications, to reduce manual engineering effort, improve productivity, accelerate…
Added 1 min ago
Program Partnership Specialist, Regional
India - Liaison Office
VA
…and coordinate the operational and financial processes that support management of a large portfolio of program partners across the assigned region. The Program Partnership Specialist will…
Added 1 min ago
Maintenance Technician - 3rd Shift
ASSA ABLOY
Mason City, IA
Must possess and maintain tools required to perform maintenance functions
Added 1 min ago
AI Lead Developer
Continental Resources, Inc.
Oklahoma City, OK
Minimum ten (10) years of recent software development, application development, or systems integration experience as a seasoned, hands-on developer delivering applications to production.
Added 1 min ago
U.S. Leadership Support Agent
Young Living Essential Oils
Lehi, UT
Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great…
Added 1 min ago
Operations and Maintenance Tech - Renewables
Luminant Generation Company LLC
United States
Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools · Must have knowledge of Safety and Environment rules as they relate to electrical maintenance
Added 1 min ago
Operations and Maintenance Tech - Renewables
Luminant Generation Company LLC
United States
Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools · Must have knowledge of Safety and Environment rules as they relate to electrical maintenance
Added 1 min ago
Operations and Maintenance Tech - Renewables
Luminant Generation Company LLC
United States
Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools · Must have knowledge of Safety and Environment rules as they relate to electrical maintenance
Added 1 min ago
CT
Life Skills Coach
Caliber Therapies
Jonesboro, AR
- $20 USD / hour
Build positive, professional relationships with clients and their support systems.
Added 1 min ago
BH
Controller
Behavioral Health Allies
Kansas City, MO
- $120,000 USD / year
…payable, revenue cycle, restricted-fund accounting, and financial systems activities; and develops the Business Office team. The Controller converts financial data into actionable…

New Charter Technologies, Inc.

Client Services Manager

Remote, United States

Apply on newchartertech.wd12.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

Summary The Client Services Manager, Strategic Services AI, will own the client relationship from qualified lead handoff through signed agreement, for New Charter’s AI-first business unit delivering fully managed IT and security, co-managed IT, and AI and automation services to businesses nationwide. This will include running discovery and proposal conversations with owners and executives, leading new clients through a smooth onboarding, and holding regular strategic reviews that keep clients engaged with measurable value from working with us.

The Client Services Manager will partner with revenue teams, operating companies, Strategic Services leadership, & engineers and automation teams to coordinate solutions and client outcomes, surface risks and opportunities, and turn them into a practical technology roadmap. Initial closing conversations may be conducted jointly with leadership across the platform.

To be successful in this role, the Client Services Manager will translate business priorities into practical managed IT, security and AI service recommendations, and guide clients through a consistent, transparent experience. While leading executive reviews, maintaining technology roadmaps and budgets with technical partners, and proactively addressing risks, escalations and expansion opportunities.

Primary Responsibilities

New Client Development & Account Growth
Accept qualified leads from the revenue team or New Charter operating companies; own discovery, solution alignment, proposal coordination, follow-up and progression to signed agreement. Lead qualification remains with the originating teams.
Determine service fit across fully managed IT, co-managed IT, and AI and automation services, and partner with the Client Technology Specialist to scope the right solution.
Partner with Strategic AI Services leadership on closing meetings and negotiations, particularly during the initial development stages of the department and document commercial details and next steps in the CRM.
Identify and develop expansion opportunities, such as security, compliance, AI and automation, and project work, through the Client Expansion process.
Client Onboarding
Lead client kickoff and onboarding coordination, set success measures and expectations, and conduct 30/60/90-day check-ins while technical teams own implementation.
Serve as primary relationship owner for executive sponsors and operational contacts; coordinate escalations through resolution and monitor client health, satisfaction and service trends.
Lead strategic business reviews; develop technology roadmaps and IT budgets with technical specialists covering lifecycle refresh, security, compliance and projects.
Strategic Planning & Advisory
Translate platform insights, asset risks and service trends into actionable business recommendations; facilitate AI readiness discussions and track potential use cases.
Own agreement renewals, changes and client communications, and identify appropriate expansion opportunities in recurring services and projects.
Build and refine engagement playbooks, value propositions and client experience standards as the business unit grows.
Develop referrals, testimonials and case studies, and improve client engagement playbooks and service standards.

Skills & Experience

5+ years in client-facing roles within a managed services provider (MSP) or technology services organization, including 3+ years in account management, client success, vCIO or consultative sales.
Practical use of AI assistants such as ChatGPT, Claude or Microsoft Copilot, and ability to discuss AI adoption with business leaders.
Experience supporting co-managed IT clients and collaborating with internal IT stakeholders.
Proven experience closing qualified business opportunities and growing recurring revenue, including discovery, proposal presentation and signed agreements.
Experience leading client onboarding, strategic business reviews, technology roadmaps and IT budget discussions.
Working knowledge of Microsoft 365, managed IT and security fundamentals such as MFA, EDR, backup and encryption, and common compliance considerations.
Familiarity with HIPAA, CMMC, PCI or cyber-insurance requirements.
Bachelor’s degree in business, information systems or a related field, or equivalent experience.
Hands-on CRM and PSA experience (such as HubSpot, Salesforce or ConnectWise), executive-level communication skills and comfort conducting remote client meetings.

Preferred Attributes

Ability to understand client business objectives, identify challenges, and recommend technology solutions that support operational efficiency and long-term growth.
Strong relationship-building and consultative sales skills, with the ability to understand client needs, communicate value, and guide qualified opportunities through the sales process to successful closure.
Demonstrated commitment to client satisfaction and successful outcomes, taking ownership of client relationships, onboarding, issue resolution, and ongoing engagement.
Strong organizational and time management skills, with the ability to manage multiple client priorities, maintain accurate records, and ensure timely follow-up on commitments.
Interest in emerging technologies, including artificial intelligence and automation, with the ability to leverage these tools effectively and communicate their business value to clients.
Excellent interpersonal, written, and verbal communication skills, with the ability to navigate challenging conversations, resolve concerns, and maintain positive client relationships.
Ability to thrive in a dynamic, evolving environment, demonstrate flexibility, and proactively identify opportunities to improve processes and client experiences.
Strong ability to collaborate across departments and with remote teams, share knowledge, and coordinate resources to deliver exceptional client service.
Demonstrated commitment to delivering exceptional service, building trusted relationships, and positively impacting the businesses and people we serve.

Certifications

ITIL 4 Foundation, MS-900, AI-900, CompTIA Security+ or a customer success/vCIO credential.

Who We are:

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply on newchartertech.wd12.myworkdayjobs.com About employer

More about this job

Skills

Leadership
Regulatory compliance
Strategic planning
Sales
Onboarding
Microsoft 365
HubSpot
Salesforce
Communication skills
Relationship building
Time management
Artificial intelligence
Improve business processes
ITIL
Security+

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Work requirements

Jobs in the United States