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Added 5 days ago
RFP Grant Writer
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
Program Development Funding Manager
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
Healthcare Marketer - Intern (Unpaid)
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
NH
Healthcare Marketer
Neuropath Healthcare Solutions
Union, NJ
- $20 USD / hour
Added 5 days ago
Entry-Level AI Automation Systems Specialist (Union, NJ)
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
Digital Marketing Team Lead (Union, NJ)
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
Digital Marketing Admin - Intern (Unpaid)
Neuropath Healthcare Solutions
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AI Automation Systems Specialist Intern (Union, NJ)
Neuropath Healthcare Solutions
Union, NJ
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Healthcare Marketer - Intern (Unpaid)
Neuropath Healthcare Solutions
Cherry Hill, NJ
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Digital Marketing Team Lead (Cherry Hill, NJ)
Neuropath Healthcare Solutions
Cherry Hill, NJ
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Digital Marketing Admin - Intern (Unpaid)
Neuropath Healthcare Solutions
Cherry Hill, NJ
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HR Staffing Coordinator - Intern (Unpaid)
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
HR Recruiter Intern (Unpaid) – Union, NJ
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
HR Staffing Coordinator
Neuropath Healthcare Solutions
Union, NJ
Added 5 days ago
HR Staffing Coordinator - Intern (Unpaid)
Neuropath Healthcare Solutions
NJ
Added 5 days ago
HR Recruiter Intern (Unpaid)
Neuropath Healthcare Solutions
NJ
Added 5 days ago
HR Staffing Coordinator - Intern (Unpaid)
Neuropath Healthcare Solutions
Cherry Hill, NJ
Added 5 days ago
HR Recruiter Intern (Unpaid) – Cherry Hill, NJ
Neuropath Healthcare Solutions
Cherry Hill, NJ
Added 5 days ago
NH
Tele-Health Based Licensed Mental Health Therapist (IIC) - Needed in Burlington County
Neuropath Healthcare Solutions
Willingboro, NJ
- $60 to $75 USD / hour
Added 5 days ago
NH
Licensed Mental Health Therapist (IIC) - Needed in Burlington County
Neuropath Healthcare Solutions
Willingboro, NJ
- $60 to $75 USD / hour
Added 5 days ago
NH
Full-Time Licensed Mental Health Therapist (IIC) - Needed in Burlington County
Neuropath Healthcare Solutions
Willingboro, NJ
- Full-time
Added 5 days ago
NH
Full-Time Board Certified Behavior Analyst (BCBA) - Needed in Burlington County
Neuropath Healthcare Solutions
Willingboro, NJ
- Full-time
Added 5 days ago
Clinical Mental Health Counseling Internship (Burlington County) - Unpaid
Neuropath Healthcare Solutions
Willingboro, NJ
Added 5 days ago
NH
Bilingual Licensed Mental Health Therapist (IIC) - Needed in Burlington County
Neuropath Healthcare Solutions
Willingboro, NJ
- $60 to $75 USD / hour
Added 5 days ago
Behavioral Assistant (Burlington County)
Neuropath Healthcare Solutions
Willingboro, NJ

Neuropath Healthcare Solutions

Client Services Administrator

Cherry Hill, NJ, United States

From $18 USD / hour

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Job details

Pay: From $18 USD / hour
Posting language: English

Original job description

Client Services Administrator

Who We Are :

At Neuropath Healthcare Solutions, we provide comprehensive technology-driven healthcare solutions for healthcare organizations, including hospitals, long-term care, outpatient facilities, and residential treatment. We are focused on acquiring the best talent. We want our Customer Service Administrator to be internally motivated and adaptive. We value our fast-paced team dynamic and are looking for individuals who embody our core values as a client-focused organization.

Job Summary:

Our Client Services Administrator will provide program coordination along with performing administrative functions for our clientele. They interact with Neuropath Healthcare Solutions clients by ensuring they receive the services they need and resolving any complaints. In addition, the ideal candidate should be comfortable speaking to customers, multitask efficiently, be organized, flexible and driven.

Duties/Responsibilities:

Interacts with clients via telephone or email, to provide support and information on our services.
Collects and enters requests for new or additional services.
Case assignments & Service Scheduling
Fields client inquiries and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Performs client satisfaction calls.
Ensures that appropriate actions are taken to resolve clients’ problems and concerns.
Maintains client accounts and records of client interactions with details of inquiries, complaints, or comments.
Attends in-service training as required by regulation.
Adheres to all agency administrative and clinical policies and procedures.
Performs other related duties as assigned.

Requirements:

Salary starts at $18 per hour
At least a year of relevant experience
eClinical Works or similar EMR experience is required
Must have experience in an office setting
Onsite, Monday through Friday, from 9:00am to 5:00pm
Must pass all state and federal background checks
A pre-employment, post conditional job offer drug screen is required for this role

Skills/Abilities:

Medical scheduling experience is required
Healthcare or Behavioral Healthcare experience is required
Excellent communication skills including active listening
Ability to multitask
Service-oriented and able to resolve customer grievances
Proficient computer skills with the ability to learn new software
Bilingual in Spanish, Portuguese, or Creole preferred

Education:

Associate’s degree required; Bachelor’s degree preferred.

This is NOT an entry-level position, relevant experience is required when applying.

We are open to referrals, please inquire about when speaking with your recruiter

Note: This position is initially temporary with the potential to become permanent. Benefits will be available following 90 days of successful employment.

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