Senior Solution Strategist

At Netsmart, improving care delivery isn't just our aspiration, it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview You've built your expertise solving financial and revenue cycle challenges in home health, hospice, or senior living, now imagine using that experience to influence technology that supports organizations nationwide. You'll bring an operator's perspective to myUnity, shaping financial product strategy, guiding the roadmap, and translating real-world RCM needs into solutions alongside product and engineering partners. You'll serve as a strategic resource to client executives, helping address complex financial challenges while influencing how technology can better support their operations. Product management experience is not essential when you bring strong industry financial expertise, strategic thinking, and executive communication skills. If you're ready to expand your impact beyond one organization and help shape the future of Post-Acute financial technology, we'd love to hear from you.

Responsibilities

• Establish and refine requirements for current and future solution development through independently conducting market competitiveness and differentiation research supported by client feedback, non-client and community stakeholders
• Communicate comprehensive solution strategy, plans, and roadmaps to key stakeholders utilizing solution management tools and processes
• Manage breadth of inter-related solution roadmaps and scope based on a detailed understanding of needs, interdependencies, requirements, and resources
• Influence and engage engineering teams to deliver exceptional features from detailed requirements and prototypes
• Lead strategies to conduct competitive analysis to determine pricing
• Collaboratively develop a company-wide go-to-market plan with Support, Sales, and Marketing
• Partner with solution marketing to define initiatives to create demand within key market verticals and horizontal markets, including company think days, sales demonstrations, trade shows, direct marketing, web marketing, and solution training
• Collaborate with UX team members, participate in end-user discovery/shadowing to gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth

Qualifications

• Bachelor's degree in health care administration, business administration, information systems, or project management, or related field
• At least 5 years of healthcare software consulting, information technology, or solution functionality equivalent work experience
• At least 2 years of direct health care information technology (HCIT) solution strategy, development, or regulatory product management work experience
• At least 3 years of Agile Development or software-related project management work experience
• At least 1 year of experience with market research, consumers’ behavior, pricing solutions, and marketing techniques
• Influences without authority and develops cross-functional and client relationships
• Drives collaboration and consensus on complex issues.
• Demonstrated ability to drive decision-making on software development priorities and determine pricing

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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