Jobs in the United States

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Added 1 min ago
Senior Specialist, Systems Engineering
L3Harris Technologies
Colorado Springs, CO
L3Harris is seeking a senior professional with strong knowledge is system engineering to support the CMSS program in its Surveillance Systems division, with sustainment of the current block…
Added 1 min ago
Manager, Information Security Systems Engineer
L3Harris Technologies
Greenville, TX
…early and in a sustainable manner throughout the life cycle of system that results in obtaining an…
Added 1 min ago
Systems Engineer – Aviation Weather & NAS Integration
Peraton
UNAVAILABLE
Peraton is seeking a Systems Engineer – Aviation Weather & NAS Integration to support the Federal Aviation Administration's (FAA) Brand New Air Traffic Control System (BNATCS) program.
Added 4 mins ago
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
We are seeking a Site Reliability Engineer to improve the reliability and operability of the production services and shared platforms supporting our growing 24×7 SaaS environment. In this…
Added 4 mins ago
RE
Field Applications Engineer Analog & Power - Local To The Boston/New England Area
Renesas Electronics
Remote, United States
- $90,000 to $132,000 USD / year
We are seeking a highly motivated Field Applications Engineer (Analog & Power) to join our team in the Boston area and support customers in New England and Eastern Canada. This role will…
Added 6 mins ago
Principal Quality Engineer
Northrop Grumman
Baltimore, MD · Baltimore
Northrop Grumman Mission Systems Sector is seeking a Principal Quality Engineer 3 to join our team in Baltimore, MD.
Added 6 mins ago
Mission Autonomy Software Developer
Northrop Grumman
El Segundo, CA · El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Software Engineer or Principal Software Engineer position to join our team of qualified, diverse individuals onsite in El Segundo,…
Added 7 mins ago
Controls Engineer Lead Senior
International Motors, LLC
Huntsville, AL
The Senior Lead Controls Engineer will provide hands-on day-to-day production support while driving continuous improvement initiatives across controls, automation, and electrical systems.…
Added 10 mins ago
Sr. Automation Test Engineer
Itility LLC
United States
ITility is seeking a mission-focused Senior Automation Test Engineer to support DoD application modernization. The role supports AWS-hosted applications built with Ruby and TypeScript and…
Added 12 mins ago
MS
Systems Engineer
Mt. San Jacinto College
Temecula, CA
- $6,856.34 to $10,068.77 USD / month
Under general direction, the Systems Engineer reports to the Systems and Cloud Computing Supervisor and/or the Dean of Information Technology. The Systems Engineer participates in the…
Added 12 mins ago
Controls Engineer
SSOE, Inc.
Austin, TX
SSOE is seeking a Controls Engineer with an emphasis on supporting the design and delivery of Building Automation Systems / Building Management Systems (BAS/BMS) and Electrical Power…
Added 13 mins ago
N
Electrical Engineer Intern (Spring 2027)
Nucor
Cincinnati, OH
- $26.5 to $27.5 USD / hour
Support system installation and troubleshooting in an industrial environment.
Added 14 mins ago
Diego Garcia: Senior Network Engineer
Kellogg Brown & Root Services International, Inc
United States
KBR is seeking a highly skilled Senior Network Engineer to join our team in support of mission-critical network infrastructure operations. This role involves hands-on network design,…
Added 16 mins ago
System Integration Engineer, Optical III (E3)
Applied Materials
Santa Clara, CA · Santa Clara
Join a high-performance team delivering a next-generation optical inspection system for the advanced semiconductor packaging market. As a System Integration Engineer on the IPC Fusion…
Added 16 mins ago
NU
Principal Enterprise Systems Engineer - AIX
NMC USA National Medical Care Inc
Waltham, MA
- $117,000 to $196,000 USD / year
In addition, they are a strong cloud infrastructure engineer who collaborates closely with our established cloud engineering team to build, automate, and support AWS and Azure services.…
Added 16 mins ago
BV
Analytics Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Analytics Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 17 mins ago
Release Engineer
Infosys
United States
⦁ Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Added 18 mins ago
Software Integration and Test Engineer / Principal Software Integration and Test Engineer (Top Secret Clearance)
Northrop Grumman
Manhattan Beach, CA
Northrop Grumman Defense Systems (NGDS) is seeking an Integration and Test Engineer/ Principal Integration and Test Engineer based out of Manhattan Beach, CA.
Added 18 mins ago
Cyber Systems Engineer 3/4
Northrop Grumman
Edwards AFB, CA
…fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry…
Added 18 mins ago
Reliability Systems Engineer - Level 2 (AHT)
Northrop Grumman
Redondo Beach, CA
Northrop Grumman’s Space Systems Sector is seeking a Reliability Systems Engineer – Level 2 to join our team in Redondo Beach, CA.
Added 19 mins ago
Administrateur(trice) cloud/DevOps
CGI Technologies and Solutions, Inc.
Toronto, CA
…infrastructure as code, CI/CD pipeline integration, monitoring, and system reliability, you will work with client and internal teams to build and support efficient cloud ecosystems. This…
Added 19 mins ago
AI Architect
CGI Technologies and Solutions, Inc.
Montreal, CA
Helping data engineer and prompt engineer the LLM solutions end-to-end to enhance end user experience
Added 19 mins ago
DevOps Consultant – Application Release & Platform Operations
CGI Technologies and Solutions, Inc.
Halifax, CA
Manage application deployments, release activities, and production support while ensuring operational stability.
Added 19 mins ago
Full Stack Developer (Java + Angular)
CGI Technologies and Solutions, Inc.
Stratford, CA
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 19 mins ago
Quality Engineer II - Customer
Safran
Carson, CA
Join our first-class team to reinvent in-flight experience. In the role of Quality Engineer II – Customer you'll play a pivotal part on our quality team. The Quality Engineer will design,…

NetScout

Principal Customer Sucess Engineer

Remote, United States

$94,500 to $130,000 USD / year

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Job details

Pay: $94,500 to $130,000 USD / year
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

NETSCOUT is continuing to grow & our Services Team is expanding! We are currently seeking a Customer Success Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies.

Primary responsibility is to ensure the customer always has access to the critical data to support their business objectives. A very broad knowledge and a love for learning is required for this position from server OS support, through multi-tiered application understanding, voice/video, VMware, Cloud, security and big data.

Self-motivation is required as this is a very proactive position, but you must also have proven success working as part of a team. If you're eager to apply your talent and drive, you will quickly discover that you can make a difference. Help us grow our team, the business, and your customers business.

Essential Responsibilities:

Work with customers to troubleshoot and resolve complex network and product issues
Interface with our world-class support, development and SQA teams to identify and to resolve product issues
Utilizing NETSCOUT's Knowledge Management database, research & develop technical tips and solutions
Advise customer on network management best practices using NETSCOUT product suite
Must have clear oral and written communications skills
Excellent customer communication and interaction skills with Enterprise customers

Required Experience

Public Trust required
Bachelor’s Degree in Computer Science/Network Security or equivalent discipline
Minimum of 7 years in network management supporting external customers
2 plus years in critical and managed customer care
Proven expertise in customer relationship and management
Network Management experience in environment preferred
Experience working remotely, but cooperatively with HQ
Demonstrated ability to identify and resolve complex network problems
Cisco Certification (CCNA minimum, CCNP preferred)
Linux Certification (RHTC minimum)
Knowledge of Windows and Unix operating system environments
Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base)
Ability to multi-task with strong attention to detail
Ability to travel up to 25%
Security+ and/or CISSP certifications a plus
Project Management Certification a plus (PMP)
Server Hardware Support Certification a plus (Dell DOSD)
VMware Certification a plus

Location: Onsite in Ashburn, VA

The annual US salary range for this role is $94,500 to $130,000. This range represents NETSCOUT’s good faith estimate of the compensation for this position at the time of posting. Actual compensation may vary within or, in some cases, outside this range based on factors such as education, training, experience, professional achievement, business need, and location. For sales roles, this range reflects the On Target Earnings ("OTE"), which includes both base salary and target sales commissions or bonuses.

Please note that the posted salary range may span multiple career levels. Final compensation and job level will be determined during the interview process, based on the candidate’s experience, qualifications, and alignment with the scope and expectations of the role.

Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:

Generous vacation package
Equity
Matching 401k plan
Tuition reimbursement
Attractive medical and dental coverage options
Domestic partner benefits
Health and Dependent Care spending accounts and Health Savings Account options
Life and Disability Benefits
Volunteer Time Off, Matching Charitable Gifts

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.

We value genuine candidate experiences. The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed. NETSCOUT recognizes its obligations to provide reasonable accommodations to candidates with disabilities. Candidates who require third‑party assistance or other accommodations to participate in the interview process should notify the recruiting team in advance so appropriate arrangements can be made.

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