Jobs in the United States

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Added 2 mins ago
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Quality Engineer
Actalent
Portland, IN
- $38.46 to $52.88 USD / hour
Job Title: Quality EngineerJob DescriptionAs a Quality Engineer, you will be responsible for reviewing new and revised manufacturing jobs to ensure material selection, heat treatment…
Added 3 mins ago
Test Engineer
Actalent
Tampa, FL
Job Title: Test EngineerJob DescriptionThe Test Engineer provides comprehensive test support for production programs by developing and maintaining functional test software platforms,…
Added 3 mins ago
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Industrial Engineer
Actalent
Middlebury, IN
- $60,000 to $70,000 USD / year
Job Title: Industrial EngineerJob DescriptionThis Industrial Engineer role focuses on leading and supporting process improvement initiatives within a manufacturing environment. You will…
Added 6 mins ago
QA Automation Engineer - POS & In-Store Cust Facing Testing (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
Join the POS & In-store Customer Solutions team. As a Quality Assurance Engineer, you will work on moderately complex projects, cross-platform efforts with varying technology solutions…
Added 9 mins ago
Lead Forward Deployed Engineer / AWS / Python
Kelly Services
Remote, United States
A global organization specializing in performance-driven business solutions, combining strategic marketing, technology, data analytics, and artificial intelligence. The company partners…
Added 9 mins ago
AN
Administrative Assistant / Operations Support
Argonne National Laboratory
Lemont, IL
- $20.78 to $39.92 USD / hour
Research, compile, track, and analyze data and information from multiple sources
Added 10 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Springfield, IL
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 10 mins ago
Site Reliability Engineer
Highmark Health
Springfield, IL
Bachelor’s degree in Computer Science, Engineering, Management Information Systems, IT, or related field or relevant experience and/or
Added 10 mins ago
Data Scientist 1
Baylor Scott & White Health
Springfield, IL
Care Coverage Analytics supports the data science and advanced analytics needs of Baylor Scott & White
Added 10 mins ago
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Procurement Engineer
Actalent
Chicago, IL
- $70 to $100 USD / hour
Are you an experienced engineer with a passion for large-scale capital projects and cutting-edge technology? This is a unique opportunity to play a key role in the Natrium Advanced Reactor…
Added 10 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Chicago, IL
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 10 mins ago
Technical Sales Engineer Co-op - Entry Level Sales Program 2027
IBM
Chicago, IL
Seeking a Bachelor’s or Master’s degree completed by start date in Computer Science, Software Engineering, Computer Engineering, Data Science, Cybersecurity, Mathematics, Engineering, or a…
Added 22 mins ago
Principal Engineer, Automation Engineering -Aseptic Filling SME
Janssen Biotech, Inc. Legal Entity
Wilson, NC
The Automation Engineer will serve as the subject matter expert (SME) for the integrated aseptic vial and syringe filling lines for Project Eagle in Wilson, North Carolina. This role…
Added 29 mins ago
Senior RTL Engineer, CPU Power
Google
Mountain View, CA
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience.
Added 31 mins ago
Software Development Engineer III, Resilience Infrastruction and Solutions: Incident Mitigation
Amazon Data Services, Inc.
Seattle, WA · Portland, OR
The Incident Mitigation team is looking for an experienced software engineer excited about building large-scale distributed systems that protect hundreds of thousands of customer resources…
Added 35 mins ago
Data Analytics Engineer
Citi
IRVING, TX · Irving, TX · Irving
The Data Analytics Engineer is a hands-on technical role within the Data Analytics team, responsible for designing, building, and optimizing scalable data pipelines, data transformation…
Added 40 mins ago
TA
Applied Machine Learning Engineer
The Aerospace Corpor
Colorado Springs, CO
- $110,400 to $193,500 USD / year
…cyber security, software architecture, software engineering, data science, Artificial Intelligence, process improvement, and software development to deliver responsive, resilient,…
Added 40 mins ago
CC
2027 Summer Intern: Software Engineer
Charter Communicatio
Englewood, CO
- $31,533 USD / year
Computer Science,Data Science,Electrical and Computer Engineering,Computer Information Systems,Information Technology
Added 41 mins ago
Software Development Engineer (CORP) – 1st Shift
TURBOCAM International
Barrington, NH
Bachelor's degree in Computer Science, Engineering, or related field.
Added 56 mins ago
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Production Test Engineer
Actalent
Liverpool, NY
- $34 to $47 USD / hour
Production Test EngineerThe Production Test Engineer will support system integration and test activities for complex electronic warfare and radar systems within a highly collaborative…
Added 56 mins ago
Associate Data Engineer – AI & Analytics - 2027
IBM
Buffalo, NY
As an Associate Data Engineer at IBM, you'll help organizations transform data into actionable insights that improve decision-making, accelerate innovation, and solve complex business…
Added 57 mins ago
Software Development Engineer, Amazon Connect InterApps (AWS)
Amazon
New York, NY
…and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA,…
Added 57 mins ago
Director, Software Engineering - Bank Tech
Capital One
New York, NY
As a Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 58 mins ago
Sr. Associate, Data Engineer PySpark
KPMG LLP
NEW YORK, NY
…career in Advisory.KPMG is currently seeking a Sr. Associate, Data Engineer to join our Consulting practice.Responsibilities: * Translate advanced business analytics problems into technical…
Added 58 mins ago
Staff Software Engineer, Gemini App, Data Engineering, DeepMind
Google
New York, NY
Share Staff Software Engineer, Gemini App, Data Engineering, DeepMind

NetScout

Principal Customer Sucess Engineer

Remote, United States

$94,500 to $130,000 USD / year

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Job details

Pay: $94,500 to $130,000 USD / year
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

NETSCOUT is continuing to grow & our Services Team is expanding! We are currently seeking a Customer Success Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies.

Primary responsibility is to ensure the customer always has access to the critical data to support their business objectives. A very broad knowledge and a love for learning is required for this position from server OS support, through multi-tiered application understanding, voice/video, VMware, Cloud, security and big data.

Self-motivation is required as this is a very proactive position, but you must also have proven success working as part of a team. If you're eager to apply your talent and drive, you will quickly discover that you can make a difference. Help us grow our team, the business, and your customers business.

Essential Responsibilities:

Work with customers to troubleshoot and resolve complex network and product issues
Interface with our world-class support, development and SQA teams to identify and to resolve product issues
Utilizing NETSCOUT's Knowledge Management database, research & develop technical tips and solutions
Advise customer on network management best practices using NETSCOUT product suite
Must have clear oral and written communications skills
Excellent customer communication and interaction skills with Enterprise customers

Required Experience

Public Trust required
Bachelor’s Degree in Computer Science/Network Security or equivalent discipline
Minimum of 7 years in network management supporting external customers
2 plus years in critical and managed customer care
Proven expertise in customer relationship and management
Network Management experience in environment preferred
Experience working remotely, but cooperatively with HQ
Demonstrated ability to identify and resolve complex network problems
Cisco Certification (CCNA minimum, CCNP preferred)
Linux Certification (RHTC minimum)
Knowledge of Windows and Unix operating system environments
Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base)
Ability to multi-task with strong attention to detail
Ability to travel up to 25%
Security+ and/or CISSP certifications a plus
Project Management Certification a plus (PMP)
Server Hardware Support Certification a plus (Dell DOSD)
VMware Certification a plus

Location: Onsite in Ashburn, VA

The annual US salary range for this role is $94,500 to $130,000. This range represents NETSCOUT’s good faith estimate of the compensation for this position at the time of posting. Actual compensation may vary within or, in some cases, outside this range based on factors such as education, training, experience, professional achievement, business need, and location. For sales roles, this range reflects the On Target Earnings ("OTE"), which includes both base salary and target sales commissions or bonuses.

Please note that the posted salary range may span multiple career levels. Final compensation and job level will be determined during the interview process, based on the candidate’s experience, qualifications, and alignment with the scope and expectations of the role.

Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:

Generous vacation package
Equity
Matching 401k plan
Tuition reimbursement
Attractive medical and dental coverage options
Domestic partner benefits
Health and Dependent Care spending accounts and Health Savings Account options
Life and Disability Benefits
Volunteer Time Off, Matching Charitable Gifts

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.

We value genuine candidate experiences. The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed. NETSCOUT recognizes its obligations to provide reasonable accommodations to candidates with disabilities. Candidates who require third‑party assistance or other accommodations to participate in the interview process should notify the recruiting team in advance so appropriate arrangements can be made.

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