Jobs in the United States

25+ jobs

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Added 1 min ago
UC
Administrative Support Assistant
U.S. Coast Guard
Buzzards Bay, MA
- $46,137 to $59,978 USD / year
Added 1 min ago
UC
Administrative Support Assistant
U.S. Coast Guard
Buzzards Bay, MA
- $46,137 to $59,978 USD / year
Added 1 min ago
UC
Mariner Credentialing Compliance Investigator
U.S. Coast Guard
Martinsburg, WV
- $85,447 to $111,087 USD / year
Added 1 min ago
UC
Mariner Credentialing Compliance Investigator
U.S. Coast Guard
Martinsburg, WV
- $85,447 to $111,087 USD / year
Added 1 min ago
VH
Executive Assistant
Veterans Health Administration
Hines, IL
- $56,409 to $89,703 USD / year
Assists in development of annual training plans assuring that budgetary guidance is followed and periodically advises staff of training opportunities
Added 1 min ago
TS
TRANSPORATION SECURITY SPECIALIST
Transportation Security Administration
Colorado Springs, CO
- $109,246 to $167,830 USD / year
…serve as a National Transportation Vetting Center (NTVC) Watch Manager. The NTVC is a 24/7 organization responsible for enhancing the security of the aviation transportation system by…
Added 4 mins ago
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SUPERVISORY TRAINING INSTRUCTOR
Army Transformation and Training Command
Fort Benning, GA
- $78,972 to $102,669 USD / year
Establish personnel, material, and equipment requirements. | Oversee development and validation of all instructional materials, including preparation, developmental activities for new…
Added 4 mins ago
TS
Security Specialist
Transportation Security Administration
Springfield, VA
- $85,447 to $133,142 USD / year
Added 6 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
…(TPP), Reliability Planning/Service Planning/Infrastructure Development Planning/CapabilitiesPlanning…
Added 6 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $87,887 to $140,188 USD / year
…(TPP), Reliability Planning/Service Planning/Infrastructure Development Planning/CapabilitiesPlanning…
Added 9 mins ago
Store Manager
Walgreens
FREDERICKSBURG, TX
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the…
Added 9 mins ago
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Pharmacy Operations Manager
Walgreens
MEADVILLE, PA
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
Added 9 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CARNEGIE, PA
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 9 mins ago
Store Manager
Walgreens
TRAVERSE CITY, MI
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the…
Added 9 mins ago
OO
Safety and Occupational Health Manager
Office of the Secretary of the Interior
Washington, DC
- $121,785 to $158,322 USD / year
You will serve as a Safety and Occupational Health Manager with the Department of the Interior (DOI) Office of Facilities and Administrative Service (OFAS). You may be required to travel…
Added 9 mins ago
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Teacher (Mixed Specialist)
Department of War Education Activity
Beaufort, SC
- $59,073 to $143,310 USD / year
Plan and organize standards-based lessons to ensure in-depth learning and meet curriculum goals. | Document student progress using formative and summative assessment tools. | Integrate…
Added 9 mins ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
Healthcare Program Planning and Development: Support the design, development, modification, and implementation of national healthcare programs, operational initiatives, and procedures that…
Added 9 mins ago
VH
Health Technician (Ophthalmology)
Veterans Health Administration
Fargo, ND
- $40,736 to $72,644 USD / year
Added 9 mins ago
VH
Health Technician (Ophthalmology)
Veterans Health Administration
Fargo, ND
- $40,736 to $72,644 USD / year
Added 11 mins ago
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Technical Account Manager
Netrio
New York, NY
- $100,000 to $125,000 USD / year
…cybersecurity, cloud, connectivity, voice, and custom application…
Added 12 mins ago
Extracorporeal Life Support Specialist (ELS SPECIALIST)
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 12 mins ago
UC
Research General Engineer
U.S. Coast Guard
New London, CT
- $120,094 to $156,124 USD / year
The focus of this position is to apply the required research, development, test, and analysis methodologies to mature novel concepts and transition tangible results to the fleet. Specific…
Added 12 mins ago
DA
Financial Analyst
Deputy Assistant Secretary for Finance
Austin, TX
- $109,428 to $142,259 USD / year
Develops appropriate initiatives, metrics, and key performance indicators, oversee the development of the plan, coordinate input from the Service Director and FPS division Chiefs.
Added 12 mins ago
VH
Student Trainee (Psychology)
Veterans Health Administration
Cincinnati, OH
- $64,290 to $83,582 USD / year
The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. The Student Trainee (Psychology) is assigned to the Office…
Added 15 mins ago
VH
Registered Nurse (Informaticist)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
…executes position responsibilities that demonstrates leadership, learning from experience, and systematically evaluates current practice. They demonstrate proficiency of content management,…

Netrio

Technical Account Manager

New York, NY, United States

$100,000 to $125,000 USD / year

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Job details

Pay: $100,000 to $125,000 USD / year
Experience: Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Posting language: English
Posted: Nov 6, 2026

Original job description

About Netrio Netrio is a leading MSP in North America, specializing in IT solutions for small- to mid-market enterprises. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice, and custom application development.

About the role Netrio's Technical Account Manager (TAM) leads by example and communicates clearly about what matters to our customers, inspiring Customer Success across Netrio. The TAM directly contributes to client improvement, resulting in higher client retention and impactful company growth. Your concise, relevant and clear communication across Netrio teams, including Cybersecurity, XDR and Managed IT services, ensures continuity of services, an improved customer experience and coordination of data-driven metrics. Consistent action plan execution and fearless communication increase client loyalty, set the entire team up for success, and allow business leaders to focus on the strategy and vision of the team. The Technical Account Manager is empowered to challenge the status quo, acting as both a team player and one who can work independently. What you'll do Cross-Functional Coordination and Process Governance

Own client technical escalations and their resolution, working alongside the Customer Success Manager (CSM) to ensure the client's technical issues are remedied
Ensure clear and consistent technical communication between Managed IT, Customer Success, XDR and Cybersecurity governance teams
Report on issue trends and identify service improvement opportunities
Identify trends in recurring issues and drive problem management efforts to completion
Participate in vendor due-diligence exercises, including review of security, data integrity and availability services, and complete DDQ requests from clients
Assist Delivery Managers in ensuring proactive governance activities are completed and reported on schedule
Create and update client documentation
Ensure pen test remediation is completed for assigned Managed IT accounts
Respond to client-specific reporting requests
Manage expectations and be able to say "no"
Manage tradeoffs and advise on the impact of changes in features, schedules and scope, and how they affect cost, delivery and project objectives; invoke change orders as needed
Test approaches for organizational improvements, and vocalize areas where automation will have high impact
Collaborate cross-functionally to ensure successful delivery of small projects, migrations and upgrades, scoping and delivering them internally (large projects are scoped and delivered by Professional Services)
Drive onboarding process and quality
Help the Professional Services team overcome delays in implementation
Monitor multiple projects and report status to the team, stakeholders, customers and leadership

Inspiring a Positive and Collaborative Culture

Be someone Netrio employees trust and enjoy working with, and a strong fit with Netrio's mission and values
Be essential to the operating team through your collaboration, support and accurate execution that drive towards successful outcomes
Provide mentorship to the Customer Success Coordinator
Identify and communicate where internal communications and workflow feel less than optimal, developing a voice within the team
Develop personal career goals and a plan to achieve them
Identify areas of growth to enhance your skillset and align with internal or external training and learning opportunities

Qualifications

Required

Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Outstanding interpersonal, written and oral communication skills, with a focus on rapport-building and managing expectations, and the ability to distill complex technical messages for both technical and non-technical audiences
Proficiency in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations
Experience in technical project management as applied to data/infrastructure migrations, relocations, major system upgrades and new site deployments
Highly self-motivated and self-directed in a fast-paced team environment
Sharp attention to detail with proven analytical and critical thinking skills
Effective time management and excellent prioritization skills

Preferred

Experience with Managed Service Providers (MSP)
O365, Azure, and Amazon Web Services (AWS) or Google Cloud Platform (GCP) administration experience
Experience managing an IT function in the financial, professional services or alternative investment market
Certifications in cloud services, network management or cybersecurity, such as CCNA, CISSP, Azure Fundamentals and VCP (a plus, but not required)

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