Jobs in the United States

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Added 1 min ago
TS
Assistant Federal Security Director - Generalist
Transportation Security Administration
Billings, MT
- $106,437 to $138,370 USD / year
…screening, airport security risk assessments, security technology implementation and maintenance within established guidelines; crisis management, data and communications network protection…
Added 1 min ago
FE
Supervisory Logistics Management Specialist (Logistics Section Chief Type 2)
Federal Emergency Management Agency
Kansas City, MO
- $52 to $80 USD / hour
Participates in the development and implementation of the Incident Action Plan (IAP) and activates and supervises the branches and units in the Logistics Section.
Added 1 min ago
VH
Medical Support Assistant-Health Informatics
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $36,475 to $55,866 USD / year
A Medical Support Assistant in the Health Informatics department plays a critical role in supporting the implementation and integration of the new Electronic Health Record (EHR) system.…
Added 1 min ago
VH
Medical Support Assistant (Advanced)-Health Informatics
Veterans Health Administration
Hot Springs, SD · Fort Meade, SD
- $47,903 to $62,274 USD / year
A Medical Support Assistant (Advanced) in the Health Informatics department plays a critical role in supporting the implementation and integration of the new Electronic Health Record (EHR)…
Added 2 mins ago
E
Finance Systems Analyst
Everbridge
Remote, United States
- $84,400 to $112,500 USD / year
Partner with the Business Systems Project Manager on project plans, timelines and release tracking, and help coordinate with vendors and implementation partners.
Added 4 mins ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
…(RN) - Informaticist. The Informaticist RN leads the planning, implementation, and evaluation of EHR-related systems. They work with interdisciplinary teams across VA facilities and VISNs,…
Added 4 mins ago
VH
Registered Nurse (Nephrology)
Veterans Health Administration
Mather AFB, CA
- $105,946 to $199,530 USD / year
Leads the implementation of high reliability principles and I CARE vales to increase consistency of care delivered and improve patient outcomes.
Added 4 mins ago
VH
Psychiatrist
Veterans Health Administration
Rochester, PA
- $282,000 to $315,000 USD / year
Assists the section chief and service chief in the design, development and implementation of clinical programs for a team of treatment clinicians when called upon to do so.
Added 7 mins ago
VH
Program Analyst (Informatics) - Chief of Staff
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $61,722 to $116,362 USD / year
…health record (EHR) to deliver quality care in the development, implementation, maintenance, and monitor by developing, implementing, monitoring, maintaining, and optimizing informatics…
Added 10 mins ago
OA
Foreign Affairs Officer
Other Agencies and Independent Organizations
District of Columbia, DC
- $143,913 to $187,093 USD / year
Leads the development, coordination, and implementation of U.S. foreign policy initiatives related to international energy security, regional energy diplomacy, cross-border energy…
Added 10 mins ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
Project Management and Implementation: Manage and coordinate complex healthcare projects and initiatives throughout the project life cycle, including developing implementation plans,…
Added 11 mins ago
N
Technical Account Manager
Netrio
New York, NY
- $100,000 to $125,000 USD / year
Netrio's Technical Account Manager (TAM) leads by example and communicates clearly about what matters to our customers, inspiring Customer Success across Netrio. The TAM directly…
Added 12 mins ago
Extracorporeal Life Support Specialist (ELS SPECIALIST)
University of Michigan
Ann Arbor, MI
Participate in the evaluation and implementation of new equipment and techniques.
Added 12 mins ago
DA
Financial Analyst
Deputy Assistant Secretary for Finance
Austin, TX
- $109,428 to $142,259 USD / year
Conducts planning meetings of FPS senior leadership, guides project teams developing initiatives and develops milestones and timelines for implementation of the strategic plan.
Added 12 mins ago
NP
Park Manager (Superintendent)
National Park Service
New Orleans, LA
- $147,945 to $192,331 USD / year
You will serve as a Park Manager (Superintendent) with National Park Service.
Added 12 mins ago
FE
Supervisory Emergency Management Specialist - Individual Assistance Group Supervisor (IAGS)
Federal Emergency Management Agency
Chicago, IL
- $118,984 to $154,682 USD / year
Providing leadership for the implementation of the FEMA Individual Assistance programs, ensuring operations comply with applicable laws, regulations, policies, and guidance.
Added 12 mins ago
PB
Estimator
Public Buildings Service
Tampa, FL · Spokane, WA · Washington, DC · New Orleans, LA · San Diego, CA · Atlanta, GA · Milwaukee, WI · Little Rock, AR · Phoenix, AZ · Tucson, AZ · Indianapolis, IN · Seattle, WA · Chicago, IL · Salt Lake City, UT · Los Angeles, CA · Orlando, FL · San Francisco, CA · Providence, RI · Kansas City, MO · Fort Worth, TX · Boston, MA · Pittsburgh, PA · El Paso, TX · Houston, TX · Minneapolis, MN · Wilmington, NC · Syracuse, NY · Philadelphia, PA · New York, NY · Cleveland, OH · Pierre, SD
- $106,437 to $172,980 USD / year
…include data analysis, project measures, IT tools, project manager training and certification, cost and schedule management, and project risk identification and…
Added 12 mins ago
LB
Chief Medical Officer
Lyndon B. Johnson Space Center
Houston, TX
- $151,661 to $217,332 USD / year
…policies. Establishes technical oversight and ensures consistent implementation of HMTA across developmental and operational spaceflight programs. Works with the Director, Human Health and…
Added 12 mins ago
VH
Clinical Pharmacy Specialist, Patient Aligned Care Team (PACT)
Veterans Health Administration
Ventura, CA
- $168,211 to $218,677 USD / year
…one project a year (e.g., quality/performance improvement, implementation of new service, enhancement of existing service,…
Added 14 mins ago
Software Engineering Manager I
BAE Systems
Nashua, NH
Added 15 mins ago
FE
Supervisory Emergency Management Specialist (Recovery)
Federal Emergency Management Agency
Atlanta, GA
- $112,556 to $146,325 USD / year
Directing complex disaster recovery activities, coordinating with federal, state, and local partners, and ensures effective program implementation.
Added 15 mins ago
VH
Supervisory Supply Technician
Veterans Health Administration
Albuquerque, NM
- $51,007 to $66,311 USD / year
Communicates with subordinate staff and other administrative and clinical staff to coordinate and persuade logistics activities on the implementation of policy or procedural changes.
Added 15 mins ago
VH
Registered Nurse (Informaticist)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
Exercise leadership in the assessment, planning, implementation and evaluation of hardware and software applications integrated with the electronic health record (EHR) and associated…
Added 15 mins ago
CA
Management and Program Analyst
Customs and Border Protection
Washington, DC
- $70,623 to $111,087 USD / year
…evaluating their operational impact and developing or refining implementation guidance, standard operating procedures, job aids, and reference…
Added 17 mins ago
Printing Production Supervisor
Enerstaff
Dallas, TX
The Production Manager will be responsible for supervising and coordinating activities of press operators by performing the following duties.

Netrio

Technical Account Manager

New York, NY, United States

$100,000 to $125,000 USD / year

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Job details

Pay: $100,000 to $125,000 USD / year
Experience: Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Posting language: English
Posted: Nov 6, 2026

Original job description

About Netrio Netrio is a leading MSP in North America, specializing in IT solutions for small- to mid-market enterprises. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice, and custom application development.

About the role Netrio's Technical Account Manager (TAM) leads by example and communicates clearly about what matters to our customers, inspiring Customer Success across Netrio. The TAM directly contributes to client improvement, resulting in higher client retention and impactful company growth. Your concise, relevant and clear communication across Netrio teams, including Cybersecurity, XDR and Managed IT services, ensures continuity of services, an improved customer experience and coordination of data-driven metrics. Consistent action plan execution and fearless communication increase client loyalty, set the entire team up for success, and allow business leaders to focus on the strategy and vision of the team. The Technical Account Manager is empowered to challenge the status quo, acting as both a team player and one who can work independently. What you'll do Cross-Functional Coordination and Process Governance

Own client technical escalations and their resolution, working alongside the Customer Success Manager (CSM) to ensure the client's technical issues are remedied
Ensure clear and consistent technical communication between Managed IT, Customer Success, XDR and Cybersecurity governance teams
Report on issue trends and identify service improvement opportunities
Identify trends in recurring issues and drive problem management efforts to completion
Participate in vendor due-diligence exercises, including review of security, data integrity and availability services, and complete DDQ requests from clients
Assist Delivery Managers in ensuring proactive governance activities are completed and reported on schedule
Create and update client documentation
Ensure pen test remediation is completed for assigned Managed IT accounts
Respond to client-specific reporting requests
Manage expectations and be able to say "no"
Manage tradeoffs and advise on the impact of changes in features, schedules and scope, and how they affect cost, delivery and project objectives; invoke change orders as needed
Test approaches for organizational improvements, and vocalize areas where automation will have high impact
Collaborate cross-functionally to ensure successful delivery of small projects, migrations and upgrades, scoping and delivering them internally (large projects are scoped and delivered by Professional Services)
Drive onboarding process and quality
Help the Professional Services team overcome delays in implementation
Monitor multiple projects and report status to the team, stakeholders, customers and leadership

Inspiring a Positive and Collaborative Culture

Be someone Netrio employees trust and enjoy working with, and a strong fit with Netrio's mission and values
Be essential to the operating team through your collaboration, support and accurate execution that drive towards successful outcomes
Provide mentorship to the Customer Success Coordinator
Identify and communicate where internal communications and workflow feel less than optimal, developing a voice within the team
Develop personal career goals and a plan to achieve them
Identify areas of growth to enhance your skillset and align with internal or external training and learning opportunities

Qualifications

Required

Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Outstanding interpersonal, written and oral communication skills, with a focus on rapport-building and managing expectations, and the ability to distill complex technical messages for both technical and non-technical audiences
Proficiency in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations
Experience in technical project management as applied to data/infrastructure migrations, relocations, major system upgrades and new site deployments
Highly self-motivated and self-directed in a fast-paced team environment
Sharp attention to detail with proven analytical and critical thinking skills
Effective time management and excellent prioritization skills

Preferred

Experience with Managed Service Providers (MSP)
O365, Azure, and Amazon Web Services (AWS) or Google Cloud Platform (GCP) administration experience
Experience managing an IT function in the financial, professional services or alternative investment market
Certifications in cloud services, network management or cybersecurity, such as CCNA, CISSP, Azure Fundamentals and VCP (a plus, but not required)

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