Jobs in the United States

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VH
Registered Nurse (Quality & Patient Safety)
Veterans Health Administration
Tuskegee, AL
- $70,529 to $140,567 USD / year
…management of complex patient care. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. The RN practice includes the roles…
Added just now
VH
Registered Nurse (RN) - Primary Care
Veterans Health Administration
Bloomington, IN
- $68,714 to $120,511 USD / year
…and chronic care management. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. Demonstrates performance and leadership…
Added 4 mins ago
Personal Lines Relationship Manager
LIBERTY COMPANY INSURANCE BROKERS LLC
Remote, United States
A Relationship Manager is responsible for maintaining client relationships and organically growing a book of business. This position requires an individual to successfully maintain and…
Added 4 mins ago
Commercial Lines Relationship Manager
LIBERTY COMPANY INSURANCE BROKERS LLC
Remote, United States
A Relationship Manager is responsible for maintaining client relationships and organically growing a book of business. This position requires an individual to successfully maintain and…
Added 6 mins ago
VH
Assistant Chief Registered Nurse
Veterans Health Administration
Garner, NC
- $105,596 to $181,488 USD / year
The Assistant Chief Nurse (ACN) ensures the implementation of all patient care policies, procedures and directives. Responsibilities include, but are not limited to management, coaching,…
Added 8 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Drive growth of the geospatial practice through client engagement, business development, pursuits, proposal support, and strategic planning.
Added 15 mins ago
VH
Registered Nurse - Patient Aligned Care Team - Ventura CBOC
Veterans Health Administration
Ventura, CA
- $111,502 to $190,737 USD / year
…VHA goals, standards, and objectives and reports to the Nurse…
Added 20 mins ago
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EpicCare Link Analyst
TEKsystems
Winston Salem, NC
- $85 to $90 USD / hour
DescriptionOur client is looking for a Sr-level Epic analyst responsible for implementation, support, troubleshooting, access provisioning, upgrades, testing, training, and ongoing…
Added 20 mins ago
VH
Registered Nurse (Infection Prevention)
Veterans Health Administration
San Antonio, TX
- $85,610 to $173,974 USD / year
Provide leadership for Infection Control Program planning, implementation, compliance, and continuous improvement.
Added 20 mins ago
VH
Registered Nurse Manager
Veterans Health Administration
Seattle, WA
- $98,371 to $172,427 USD / year
Then Nurse Manager (NM) focus is on individual growth and development in practice with increased levels of self-direction. This nurse brings principles and theory with limited application…
Added 23 mins ago
VH
Community Living Center Registered Nurse
Veterans Health Administration
Tuscaloosa, AL
- $68,622 to $126,623 USD / year
…of complex resident care. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. Demonstrates performance and leadership that…
Added 25 mins ago
VH
Registered Nurse - Primary Care PACT Community Based Outpatient Clinic (CBOC)
Veterans Health Administration
Jay, OK
- $72,303 to $148,932 USD / year
Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines.
Added 27 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Drive growth of the geospatial practice through client engagement, business development, pursuits, proposal support, and strategic planning.
Added 27 mins ago
VH
Registered Nurse (Endoscopy)
Veterans Health Administration
Nashville, TN
- $87,769 to $150,126 USD / year
Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. The Endoscopy RN delivers and manages the care of patients undergoing…
Added 27 mins ago
VH
Registered Nurse - Clinical Nurse Consultant
Veterans Health Administration
Jefferson Barracks, MO
- $75,487 to $153,842 USD / year
The Clinical Consultant RN supports Community Living Center nursing leadership in facilitating patient care through implementation of evidence-based practices and evaluation of…
Added 28 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Drive growth of the geospatial practice through client engagement, business development, pursuits, proposal support, and strategic planning.
Added 32 mins ago
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Finance Systems Analyst
Everbridge
Remote, United States
- $84,400 to $112,500 USD / year
Partner with the Business Systems Project Manager on project plans, timelines and release tracking, and help coordinate with vendors and implementation partners.
Added 33 mins ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
…(RN) - Informaticist. The Informaticist RN leads the planning, implementation, and evaluation of EHR-related systems. They work with interdisciplinary teams across VA facilities and VISNs,…
Added 33 mins ago
VH
Registered Nurse (Nephrology)
Veterans Health Administration
Mather AFB, CA
- $105,946 to $199,530 USD / year
Leads the implementation of high reliability principles and I CARE vales to increase consistency of care delivered and improve patient outcomes.
Added 40 mins ago
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Technical Account Manager
Netrio
New York, NY
- $100,000 to $125,000 USD / year
Netrio's Technical Account Manager (TAM) leads by example and communicates clearly about what matters to our customers, inspiring Customer Success across Netrio. The TAM directly…
Added 43 mins ago
Software Engineering Manager I
BAE Systems
Nashua, NH
Added 44 mins ago
VH
Registered Nurse (Informaticist)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
Exercise leadership in the assessment, planning, implementation and evaluation of hardware and software applications integrated with the electronic health record (EHR) and associated…
Added 47 mins ago
VH
Licensed Vocational Nurse (CLC) - EDRP Authorized
Veterans Health Administration
Temple, TX
- $51,454 to $93,645 USD / year
Performs and documents focused assessment and reports abnormal findings to the Charge Nurse, Nurse Manager and/or RN Team Leader.
Added 47 mins ago
Sr. Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
…infrastructure, platforms, and services through the design, implementation, monitoring, and continuous improvement of cloud security capabilities. This role works closely with Engineering,…
Added 52 mins ago
VH
Registered Nurse (Pathway to Excellence and Magnet Recognition Coordinator)
Veterans Health Administration
Dallas, TX
- $78,714 to $181,738 USD / year
…program, and reports to the Clinical Emergency Operations Nurse…

Netrio

Technical Account Manager

New York, NY, United States

$100,000 to $125,000 USD / year

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Job details

Pay: $100,000 to $125,000 USD / year
Experience: Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Posting language: English
Posted: Nov 6, 2026

Original job description

About Netrio Netrio is a leading MSP in North America, specializing in IT solutions for small- to mid-market enterprises. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice, and custom application development.

About the role Netrio's Technical Account Manager (TAM) leads by example and communicates clearly about what matters to our customers, inspiring Customer Success across Netrio. The TAM directly contributes to client improvement, resulting in higher client retention and impactful company growth. Your concise, relevant and clear communication across Netrio teams, including Cybersecurity, XDR and Managed IT services, ensures continuity of services, an improved customer experience and coordination of data-driven metrics. Consistent action plan execution and fearless communication increase client loyalty, set the entire team up for success, and allow business leaders to focus on the strategy and vision of the team. The Technical Account Manager is empowered to challenge the status quo, acting as both a team player and one who can work independently. What you'll do Cross-Functional Coordination and Process Governance

Own client technical escalations and their resolution, working alongside the Customer Success Manager (CSM) to ensure the client's technical issues are remedied
Ensure clear and consistent technical communication between Managed IT, Customer Success, XDR and Cybersecurity governance teams
Report on issue trends and identify service improvement opportunities
Identify trends in recurring issues and drive problem management efforts to completion
Participate in vendor due-diligence exercises, including review of security, data integrity and availability services, and complete DDQ requests from clients
Assist Delivery Managers in ensuring proactive governance activities are completed and reported on schedule
Create and update client documentation
Ensure pen test remediation is completed for assigned Managed IT accounts
Respond to client-specific reporting requests
Manage expectations and be able to say "no"
Manage tradeoffs and advise on the impact of changes in features, schedules and scope, and how they affect cost, delivery and project objectives; invoke change orders as needed
Test approaches for organizational improvements, and vocalize areas where automation will have high impact
Collaborate cross-functionally to ensure successful delivery of small projects, migrations and upgrades, scoping and delivering them internally (large projects are scoped and delivered by Professional Services)
Drive onboarding process and quality
Help the Professional Services team overcome delays in implementation
Monitor multiple projects and report status to the team, stakeholders, customers and leadership

Inspiring a Positive and Collaborative Culture

Be someone Netrio employees trust and enjoy working with, and a strong fit with Netrio's mission and values
Be essential to the operating team through your collaboration, support and accurate execution that drive towards successful outcomes
Provide mentorship to the Customer Success Coordinator
Identify and communicate where internal communications and workflow feel less than optimal, developing a voice within the team
Develop personal career goals and a plan to achieve them
Identify areas of growth to enhance your skillset and align with internal or external training and learning opportunities

Qualifications

Required

Bachelor's degree in an Information Technology related field, or 5+ years of comparable experience in a technology-related, customer-facing role
Outstanding interpersonal, written and oral communication skills, with a focus on rapport-building and managing expectations, and the ability to distill complex technical messages for both technical and non-technical audiences
Proficiency in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations
Experience in technical project management as applied to data/infrastructure migrations, relocations, major system upgrades and new site deployments
Highly self-motivated and self-directed in a fast-paced team environment
Sharp attention to detail with proven analytical and critical thinking skills
Effective time management and excellent prioritization skills

Preferred

Experience with Managed Service Providers (MSP)
O365, Azure, and Amazon Web Services (AWS) or Google Cloud Platform (GCP) administration experience
Experience managing an IT function in the financial, professional services or alternative investment market
Certifications in cloud services, network management or cybersecurity, such as CCNA, CISSP, Azure Fundamentals and VCP (a plus, but not required)

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