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Servicing, Efficiency and Transformation (SET) Associate
Freddie Mac
McLean, VA
Support operational risk management and process controls.
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Operational Risk AI and Automation Engineering Technical Lead
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McLean, VA
The successful candidate will bring deep technology expertise together with practical governance and risk management experience. The individual will help business leaders distinguish risks…
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Provider Escalation and Education Senior Manager
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Remote, United States
- $110,500 to $150,000 USD / year
Leading rigorous research into evolving CMS guidelines, MAC coverage policies, LCDs/NCDs, and federal regulations to support and defend pricing and appeal determinations
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Paramedic ED - Full-Time Evening Shift
Wellstar North Fulton Hospital, Inc.
United States
- Full-time
Paramedic ED - Full-Time Evening Shift
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Product Quality Leader
J. J. Keller & Associates, Inc.
Neenah, WI
Work Hours: Standard business hours; onsite at least 4 days per week · The Product Quality Leader is required to work onsite at our corporate office in Neenah, WI at least 4 days per week
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Maintenance Technician Lead - Night Shift
International Motors, LLC
San Antonio, TX
…comprehensive benefits, training, and growth opportunities to support employees at every stage of their career. The Maintenance Technician Lead performs manufacturing production and…
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Electronics Engineering Technician - 1st shift
Electron Energy Corporation
Landisville, PA
Identify spare parts and consumable needs and support inventory management activities.
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Sales Operations Supervisor
Bobrick Washroom Equipment, Inc.
North Hollywood, CA
…with strong expertise in processes, systems, and technology to support the evolving needs of Vice Presidents, Business Unit Directors, functional leaders, and the sales organization. Strong…
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IV Fulfillment Tech
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Arlington, TX
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
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Care Manager (RN) Region AAA3 Allen Auglaiza, Hancock, Hardin, Mercer, Putnam, Van Wert
Molina Talent Acquisition
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Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives…
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Financial Analyst
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Fargo, ND
- $76,000 to $100,000 USD / year
…preparation of monthly Financial Package presented to Senior…
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Operations Manager
CVS Health
Columbia, SC
- $18 to $28 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
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Utilization Management Nurse Consultant
CVS Health
Work at Home, AZ
- $29.1 to $62.32 USD / hour
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Lead Director, ABX Performance & Value Realization
CVS Health
Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
This role will lead KPI, milestone, benefit, and portfolio performance management; govern value-realization plans; integrate reporting across capital and non-capital ABX initiatives; and…
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Lead Director, Capital Planning & Portfolio Governance
CVS Health
Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
…resource capacity planning, sub-portfolio planning, dependency management, and ongoing portfolio oversight. The Lead Director will partner closely with senior business leaders, Finance,…
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Lead Director, Strategic Initiatives & Transformation
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Hartford, CT · Tallahassee, FL · Springfield, IL · Boston, MA · Albany, NY · Harrisburg, PA
· Lead opportunity development from initial problem definition through analysis, recommendation, and executive decision support.
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Front Desk Agent
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Snoqualmie, WA
- $23.67 to $24.85 USD / hour
Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.
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Care Promoter (Float)
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…conduct; authorized individuals will use the ChenMed Rx system to support physician medication…
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House Supervisor (RN)
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Communications & Design Associate
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Work with staff to identify and develop client stories, program updates, organizational news, and other content.
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Netflix

Game Reliability Manager

Los Angeles, United States
New York, United States
Los Gatos, United States

Apply on explore.jobs.netflix.net About employer

Applications open in a new tab.

Job details

Apply by: May 11, 2027
Experience: 4+ years of experience in Incident Management, SRE, TPM, Release Management, Production, Live Operations or QA, ideally supporting games or live service products.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Netflix is looking for a Game Reliability Manager to join Netflix Game Studios to help deliver the next generation of video games to a worldwide audience. This role is part of our Game Reliability team, which makes sure games launch ready and stay healthy across our portfolio and platforms. You will help get every title ready well before launch, applying learnings to proactively set the right level of support, expectations, plans and monitoring so launches go smoothly. You will keep incidents related to game health moving, run post-incident reviews to make sure what we learn feeds the next launch, and help partners have a clear view of game health through consumable dashboards and automated alerts. You will work with Production, Game Engineering, Quality Assurance, Release Management, Player Support and other cross-functional teams, and alongside the senior Game Reliability Manager, who sets the team’s strategy, frameworks and standards. Your ideas will help shape and improve them over time.

Responsibilities

Partner with cross-functional stakeholders to get every title launch ready, from onboarding and support-level alignment to checklists and support plans.
Triage game health signals and alerts, translate them into what is happening and who needs to act, and start investigations with the right owners across teams.
Keep incidents moving toward resolution with a clear owner and a current update, and apply the incident declaration and severity standards.
Run post-incident reviews, or make sure they happen, and close follow-ups on time.
Review incidents across titles to identify repeat patterns that can be applied as learnings for future launches.
Produce game reliability reporting, including stability updates and incident reports, that cross-functional partners can understand and act on.
Run a regular feedback loop with partners and execute the improvements that come from it, and help shape the Game Reliability roadmap.
Create, update and maintain runbooks, checklists and the incident and launch knowledge base so that process and execution stay consistent.
Spearhead initiatives with Engineering to influence how our processes and tools mature on a technical and automated level.
Leverage tools to automate workflows and dashboards that can scale with volume.

Requirements

4+ years of experience in Incident Management, SRE, TPM, Release Management, Production, Live Operations or QA, ideally supporting games or live service products.
Ability to read crash, QoE and cloud or mobile data, spot what is off, dig in, and explain what it means to technical and non-technical partners.
A self-starter who takes action despite ambiguity without waiting for direction, and makes timely calls with the information available.
Strong prioritization and judgment: you focus effort by risk, and you know when to escalate.
Experience building trusted relationships across Production and Engineering, and closing loops without formal authority.
Clear written and verbal communication, including concise incident updates, post-incident reviews and reports.
Experience writing and maintaining runbooks, checklists and process documentation.
Hands-on experience using AI tools, such as Claude, to automate reporting and analysis, and an automation mindset.
Familiarity with incident management and on-call tooling (such as Incident.io or PagerDuty) and with dashboards and monitoring.
Passion for playing games and for understanding what makes them great.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000.00 - $250,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Apply on explore.jobs.netflix.net About employer

More about this job

Skills

Quality assurance
Reporting
Prioritization
Communication skills
Documentation
Mental health

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Work requirements

Jobs in the United States