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Lead Security Architect-Cloud Data and AI Platform
INSPYR Solutions
Reading, PA
-Certifications: professional certifications such as CISSP, CISM, CCSP, or relevant cloud security certifications (e.g., Azure Security Engineer, AWS Security)
Added 1 min ago
Site Reliability Engineer, Strategic Defense
Anduril Industries
Washington, DC
Deploy with customers. Travel to sites to install and support systems, often as the only engineer there.
Added 1 min ago
Operations Engineer II
Yulista Integrated Solutions LLC
Huntsville, AL
The Operations Engineer II is an integral part of the production and engineering team. The Operations Engineer serves as a technical liaison between Design Engineering, Manufacturing,…
Added 3 mins ago
Facilities Technician - 2nd Shift
Spirax-Sarco Ltd.
Devens, MA
Manage functioning of safety equipment and security measures adapted in the facility.
Added 4 mins ago
A
Structural Engineer
AECOM
Orange, CA
- $105,000 to $145,000 USD / year
AECOM is seeking a Structural Engineer based in Orange or Los Angeles, CA. This Structural Engineer will support a wide range of projects across industries including entertainment,…
Added 4 mins ago
A
Structural Engineer
AECOM
Los Angeles, CA
- $105,000 to $145,000 USD / year
AECOM is seeking a Structural Engineer based in Orange or Los Angeles, CA. This Structural Engineer will support a wide range of projects across industries including entertainment,…
Added 4 mins ago
Cloud/Security Engineer, AI Platform
Ultimus Leverpoint Private Fund Solutions
Columbus, OH · Cincinnati, OH
As Cloud / Security Engineer you make sure our AI platform is secure, compliant and well run in Azure, with the right identity, access, data protection and guardrails for the AI…
Added 7 mins ago
MI
Senior Software Engineer
Maxar Intelligence I
Westminster, CO
- $128,000 to $170,000 USD / year
To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required…
Added 7 mins ago
MI
Mid-Level Software Engineer
Maxar Intelligence I
Westminster, CO
- $105,000 to $140,000 USD / year
To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required…
Added 7 mins ago
A(
Systems Engineer - Sentinel
Auria (Boecore LLC)
Colorado Springs, CO
- $70,000 to $130,000 USD / year
Auria is seeking an experienced System Engineer (SE) to support the Sentinel program (formerly called the Ground Based Strategic Deterrent - GBSD). This position is in Huntsville, AL. The…
Added 7 mins ago
GD
Advanced Software Engineer
General Dynamics Mis
Colorado Springs, CO
- $112,924 to $125,275 USD / year
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility…
Added 7 mins ago
CC
Platform Engineer
Colorado College
Colorado Springs, CO
- $75,748 to $92,791 USD / year
The Platform Engineer provides technical leadership in the design, deployment, administration, and ongoing support of the College's enterprise infrastructure systems. Manages highly…
Added 8 mins ago
Senior AI Engineer
Cornell University
United States
The Senior AI Engineer serves as the technical lead for the AI Engineering team, providing expert‑level guidance, architectural leadership, and hands‑on development in support of Cornell’s…
Added 10 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $36.06 to $40.85 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $32 to $36.75 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Columbus, OH
- $40.15 to $45 USD / hour
…services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing…
Added 10 mins ago
Systems Engineer
Malibu Boats, LLC
Loudon, TN
As a Systems Engineer, you will design, build, secure, and support Malibu's identity, collaboration, and cloud infrastructure across all MBI brands. The role is centered on Microsoft Entra…
Added 10 mins ago
CP
Enterprise Applications AI Integration Engineer
Colorado Public Employees' Retirement Association
Denver, CO
- $110,000 to $135,000 USD / year
…consistent data exchange. Working with moderate independence, the engineer translates business and technical requirements into maintainable solutions; supports testing, deployment,…
Added 12 mins ago
MES Engineer IT Systems
Bristol Myers Squibb
Bothell, WA
Added 12 mins ago
Engineering Manager, Core Trust
Google
Kirkland, WA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…

NetDocuments

Technical Support Engineer

Remote, United States

The compensation range for this position is: $55,000 - $65,000

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Job details

Pay: The compensation range for this position is: $55,000 - $65,000
Experience: 2+ years’ relevant experience in a technical specific role
Posting language: English
Posted: Nov 6, 2026

Original job description

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph - a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
Five-time Top Workplace USA winner
Five-time Salt Lake Tribune Top Workplace
Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

About the opportunity:

NetDocuments is seeking a Technical Support Engineer to provide support interfacing primarily via web/email and phone with customers to resolve technical complications within the NetDocuments platform. The Technical Support Engineer will report to the Customer Support Manager. The ideal candidate will have experience and understand troubleshooting technical questions from B2B clients.

What your contributions will be:

Become technically proficient in the NetDocuments suite of products
Answer incoming phone calls and own incoming Support Cases through our Support Portal
Troubleshoot technical problems and resolve issues for customers using the NetDocuments platform
Manage and respond to your backlog of Support Cases in a timely fashion
Own your Support Cases from creation through resolution
Participate in the Software Development lifecycle through diagnosis and reporting of new and known issues
Participate in KCS by creating and editing Knowledge Base articles
Quickly ramp up on new releases, enhancements, and product functionality to ensure successful support for customers
Assist in after hours on-call Support rotation (optional and paid)
Other duties as assigned

What you will bring to the team:

Technical Capacity – you know your way around an Operating System and are actively interested in the technology that makes the world run
Customer Focus – you are empathetic and able to understand the pain points your customer is facing
Problem Solving – you can see the difference between the desired result and the observed result and can think tactically about how to get there
Communication Proficiency – you are an active listener and know how to help customers and peers understand any issue whether in writing or on the phone
Task Management – you own your day and can prioritize it accordingly while balancing the needs of your incoming work

What you will need for success:

Associates or bachelor’s degree in computer science or IT related field or equivalent experience
2+ years’ relevant experience in a technical specific role
Experience using and/or troubleshooting issues with:
Windows 7-11
OSX Sierra-Golden Gate
Office 2010-365
iOS/Android
Command Line/Terminal
Windows Registry
Active Directory

Ideally you will have:

Experience with the following Systems:

MS SQL
Couchbase
Citrix
REST API
SAML Authentication

Experience with the following Tools:

Fiddler or Wireshark
Splunk or Datadog
Windows Administrative Tools (Event Viewer, Task Manager, Process Monitor)
Browser-based Dev tools
Claude or similar AI tools

What you will receive:

90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for wellness
Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $55,000 - $65,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

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More about this job

Skills

Technical support
NetDocuments
Customer service
Troubleshooting
Troubleshoot
Software development
Reporting
Editing
Problem solving
Communication skills
Manage schedule of tasks
Computer science
Microsoft Windows
Oracle Golden Gate
Microsoft Office
Microsoft Active Directory
SQL
SAML
Wireshark
Splunk
Datadog

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