Jobs in the United States

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Senior Director, Program Management Office
Big Green Egg, Inc.
Atlanta, GA
The Senior Director, PMO leads the Program Management Office and the team coordinating delivery of Big Green Egg’s premium consumer products. This coach-player leader builds the systems…
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MULTI-UNIT RESTAURANT GM
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Three distinct concepts, one leader. The Sanctuary Hotel New York is looking for a Multi-Unit General Manager to run Lola's Rooftop, an Italian Riviera-inspired seafood and steak…
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Patient Care Leader RN - Cardiac Unit 6E
Springfield Memorial Hospital
United States
· Healthcare Provider or Instructor BLS certification required
Added 1 min ago
NM
Front Desk Assistant/Care Coordinator
Nuvia MSO, LLC Brand
Reading, MA
- $20 to $40 USD / hour
…enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations…
Added 1 min ago
Roving Personal Banker | Metro Richmond District
B10 Wells Fargo Bank, N. A.
CHESTERFIELD, VA · COLONIAL HEIGHTS, VA · HOPEWELL, VA · MECHANICSVILLE, VA · RICHMOND, VA · PETERSBURG, VA · CHESTER, VA · WILLIAMSBURG, VA
Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we’re a global trailblazer committed to driving innovation, empowering…
Added 1 min ago
Relationship Banker Astoria
B10 Wells Fargo Bank, N. A.
ASTORIA, OR
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and…
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Personal Banker Skyway
B10 Wells Fargo Bank, N. A.
SAINT PETERSBURG, FL
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
Added 1 min ago
Personal Banker Greater Fredericksburg
B10 Wells Fargo Bank, N. A.
FREDERICKSBURG, VA
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
Added 1 min ago
Personal Banker | 360 West
B10 Wells Fargo Bank, N. A.
RICHMOND, VA
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
Added 1 min ago
Branch Manager Greater Chicago District
B10 Wells Fargo Bank, N. A.
Westchester, IL · PALATINE, IL · SCHAUMBURG, IL · ELMHURST, IL
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and…
Added 2 mins ago
Pest control Technician
RNA Rentokil North America
United States
Must possess a valid driver's license from state of residence (Company vehicle and gas card provided)
Added 2 mins ago
Termite Technician
RNA Rentokil North America
Columbus, OH · OH
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted…
Added 2 mins ago
CNC Machinist III - Lathe (Mazak, Doosan, Haas)
Hanger, Inc.
Chattanooga, TN
Fillauer is a global leader in orthotic and prosthetic innovation, empowering clinicians and patients to achieve their best functional outcomes. With manufacturing and R&D locations in…
Added 2 mins ago
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Assistant General Manager at Hemenways
HEMENWAYS SEAFOOD GRILL AND OYSTER BAR INC
Providence, RI
- $75,000 to $85,000 USD / year
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Added 3 mins ago
Team Manager Production, Night Shift, Ford Energy
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Resilient Leader: An emotionally intelligent leader who remains calm and decisive in ambiguous or high-pressure situations.
Added 3 mins ago
Finance Analyst, Ford Energy
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Material Handler - Inventory
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- $24.4 to $26.9 USD / hour
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Added 3 mins ago
Director - Corporate Strategy
Wesco
Pittsburgh, PA · Glenview, IL
…growth and capability-building opportunities. As a foundational leader of this capability, you will establish the strategy function’s operating model, including project intake and…
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PLC Technician
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- $30 to $38 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
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Health Fitness Professional
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Quality Control Sensory Specialist - Erlanger, KY
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subject to specific elections, plan, or program terms. If eligible, the benefits

NETC Fleet Services

Assistant Terminal Manager

Chicopee, MA, United States

Apply on aprrllcdbanewenglandtruckcenter.applytojob.com About employer

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Job details

Apply by: Feb 10, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Assistant Terminal Manager Chicopee, MA, Full-Time, Bene-fit eligible Position summary The Assistant Terminal Manager supports the Terminal Manager in running Massachusetts towing operations and is the senior leader on site during evening and weekend shifts.

The role carries three primary accountabilities: billing accuracy and revenue recovery, HR execution for the terminal, and night and weekend operational leadership. It also carries local responsibility for safety and regulatory compliance, working within the company-wide safety program.Essential duties and responsibilities

Review every towing call daily for accurate pricing and complete charges, within Massachusetts State Police (MSP) rate requirements, before invoices are finalized.
Correct billing errors and missing charges and ensure each call has complete supporting documentation.
Document and defend chargebacks and customer disputes, track recovered revenue, and report recurring billing issues with a recommended fix.
Interview tow operator candidates and give the Terminal Manager a written hiring recommendation.
Maintain complete, audit-ready employee files for all MA towing employees, and write clear, thorough employee documentation.
Serve as senior leader on site during evening and weekend shifts: supervise, coach, and train operators, and resolve driver and dispatcher issues.
Verify a DVIR is completed before any truck operates, and escalate out-of-service findings so those trucks stay off the road.
Walk the lot every shift to confirm trucks are fueled, safe, clean, and properly staged, and follow up on equipment below standard.
Carry out the company safety program at MA locations and ensure compliance with DOT, FMCSA, OSHA, EPA, and state regulations.
Serve as primary liaison with regulatory agencies during inspections and audits, conduct regular safety audits, and track corrective actions to closure.
Coordinate the drug and alcohol testing program with HR, and act immediately when an operator is unfit for duty.
Lead investigations of accidents, incidents, and complaints, complete a documented root cause analysis, and verify corrective actions are closed.

Required

Experience supervising hourly employees in towing, transportation, fleet, or comparable field operations.
Working knowledge of DOT, FMCSA, and OSHA requirements, including DVIRs and drug and alcohol testing rules.
Ability to write clear, complete, professional documentation.
Strong attention to detail with invoices, times, and records.
Comfort with dispatch, billing, and HR software, and willingness to learn new systems.
Availability to work evening and weekend shifts.
Valid driver's license.

Preferred

Experience with towing billing and MSP-regulated tow rates.
Experience conducting incident investigations and root cause analysis.
Prior responsibility for hiring, progressive discipline, or employee file management.
Safety training or certification.

Work environment and physical demands

Works on site at the Chicopee terminal, with time split between the office, the lot, and the shop area.
Walks the lot and inspects vehicles every shift, outdoors and in all weather.
Works around moving vehicles, heavy equipment, and towing operations.
Works evening and weekend hours as a regular part of the schedule.

Why Join Our Team? This isn't a position where you'll spend every day doing the same repair in the same bay. You'll have the opportunity to work independently, solve challenging problems, help customers when they need it most, and be rewarded for your performance. In addition to strong earning potential, we offer a competitive benefits package that includes:

Medical, Dental & Vision Insurance
Life Insurance
Short and long term disability
Voluntary insurances through Mutual of Omaha
401(k) with company match
Paid Time Off
Paid Holidays

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

This description summarizes the general nature and level of work. It is not an exhaustive list of duties, and responsibilities may change as business needs require. It does not create an employment contract or alter at-will employment.

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Jobs in the United States