Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
The selected candidate will serve as a System Engineer within the W88 System Engineering Group supporting other System Engineers in W88 qualification activities as well as contributing to…
Added 4 mins ago
Materials Science Post-Bachelor's Engineer
Los Alamos National Laboratory
Los Alamos, NM
The MST-8 Materials Scattering Team is seeking a post-bachelor's engineer to support in situ microstructural characterization using neutron and synchrotron X-ray sources. The successful…
Added 4 mins ago
Sr Mechanical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Mechanical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 4 mins ago
Sr Electrical Engineer
Leidos
Albuquerque, NM
Act as a certified test conductor or lead verification engineer to establish comprehensive system-level test plans, environmental stress screening, HWIL integration, and launch-readiness…
Added 4 mins ago
W80-4 Weapon Systems Engineer - W80-4 Life Extension Program Team, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an experienced Weapon Systems Engineer (WSE) (R&D Systems Engineer) to join the W80-4 Life Extension Program. The WSE is a key interface between Product Realization Teams…
Added 4 mins ago
Sr Surety Engineer
Leidos
Albuquerque, NM
Participate in technical planning, system integration, verification, validation, cost, risk, supportability, and analysis for mechanical, electrical, and integrated systems
Added 4 mins ago
Computing Infrastructure Engineer, System Administrator Network Management & Virtualization Focus, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a motivated and skilled Computing Infrastructure Engineer (CIE) to join our High Security Operations IT Services team. This role supports the full lifecycle management of…
Added 4 mins ago
Engineer I-IV
TXNM Energy
Albuquerque, NM
…practices and regulations and to perform economic and decision analysis studies of complex issues in areas including, but not limited to, generation, transmission, distribution, system…
Added 4 mins ago
Senior/Principal Software Solutions Architect - Data Integration Framework, Hybrid
Sandia National Laboratories
Albuquerque, NM
Analyze system behavior, dependencies, logs, data flows, and operational impacts to support root-cause analysis.
Added 4 mins ago
O
Associate Support Engineer
Oracle
Santa Fe, NM
- $21.3 to $45.05 USD / hour
-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.
Added 5 mins ago
Senior AWS Cloud Engineer
Serco
Santa Fe, NM
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 5 mins ago
Mainframe Technical Engineer
Highmark Health
Santa Fe, NM
…part of the Mainframe technical process from idea generation, analysis, design, build, and support using various technologies and design…
Added 5 mins ago
Software Engineer
Teradata
Santa Fe, NM
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 5 mins ago
Senior Network Engineer
Cognizant
Santa Fe, NM
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 5 mins ago
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Santa Fe, NM
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
Added 5 mins ago
AI Automation Architect - Manufacturing and MES processes- Remote
Cognizant
Santa Fe, NM
…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
Added 5 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Santa Fe, NM
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 6 mins ago
Quality Engineer 3
Lam Research
Tualatin
As a Quality Engineer at Lam, you will make an impact by ensuring manufacturing processes and products meet established quality standards. You will design, implement, and maintain quality…
Added 6 mins ago
Field Process Engineer 3
Lam Research
Chandler
At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support,…
Added 6 mins ago
Automation & Controls Software Engineer
Enchanted Rock Management LLC
Houston, TX
The Automation & Controls Engineer develops, tests, deploys, and maintains control logic and software for ERock’s power generation and microgrid systems. The role focuses on PLC and RTAC…
Added 11 mins ago
Automation Engineer (Top Secret Clearance Required)
Akima, LLC
North Charleston, SC
Through hands-on engineering expertise and proactive system analysis, the Automation Engineer ensures RDT&E environments remain stable, interoperable, and capable of supporting evolving…
Added 12 mins ago
Principal Engineer Quality (CMM)
Northrop Grumman
Rolling Meadows
Experience navigating CAD programs (NX, Creo, SolidWorks) and familiarity with MSA (Measurement System Analysis) and SPC software (Minitab, QC-Calc...).
Added 12 mins ago
Senior Software Engineer
Northrop Grumman
Newport News
The Senior Software Engineer leads the design, development, integration, and optimization of data-driven software capabilities supporting the modernization of the Global Command and Control…
Added 12 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 12 mins ago
Associate Manufacturing Engineer
Northrop Grumman
Palmdale
Northrop Grumman Aeronautics Systems (NGAS) has an opening for an Advanced Automation Manufacturing Engineer Level 1 to join our team of qualified, diverse individuals. This position will…

NetApp

Technical Support Engineer - Second Shift

Morrisville, NC, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

LOCATION REQUIREMENT

Candidates must be located in Raleigh, NC or Wichita, KS. This role follows our hybrid work model, requiring three days per week in one of the office locations listed above. Candidates not currently located or willing to relocate themselves in the listed locations will be automatically disqualified.

SHIFT REQUIREMENT

This is a second-shift opportunity, with standard work hours of approximately Monday - Friday, 1:00 - 10:00 p.m. ET / 12:00 - 9:00 p.m. CT. Additional compensation is provided for working an off-shift schedule. As we continue to build and scale the team, after-hours and weekend on-call coverage may also be required as needed, with additional compensation provided for on-call responsibilities.

JOB SUMMARY

Looking to join a fast paced and challenging technical team where you can put your Cloud Hyperscaler knowledge to use? NetApp is growing our Cloud teams across the US, Europe and APAC. In support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical problems throughout a technology stack, to join our team and help deliver amazing capabilities to market. You will deliver high-quality solutions to partner escalations through email, phone and chat, and meet priority-based SLAs. You are responsible for diagnosing, troubleshooting and debugging complex software, file system or network systems in an enterprise-class cloud-native storage environment. You are responsible for reporting design, reliability and maintenance problems or bugs to NetApp engineering teams located across the globe. You have the opportunity to drive issue mitigation with our Tier1 Cloud partner and deliver workarounds or solutions. You are responsible for training our Tier1 Cloud partner and enhancing team processes and workflows based on data analysis.

QUALIFICATIONS

A minimum of 5 years of experience in technical fields such as Tier 2/Tier 3 support services, handling customer technical support cases through phone/email/chat.
Practical experience with public cloud providers such as GCP, Azure, OCI or AWS.
Required: Solid understanding of the following topics and troubleshooting thereof: Storage and networking infrastructure, Windows and Linux file services (i.e. NFS and CIFS/SMB), compute, storage, networking and debugging tools.
Experience in Networking and Storage, especially in cloud‑based or distributed storage systems.
Troubleshoot complex storage issues involving performance, connectivity, replication, protocols, certificates, encryption, S3 access, latency, node failures, and application integration.
Strong command of the English language; both written and verbal communication skills.
Excellent interpersonal communication and customer service skills are needed in order to work successfully with Tier1 Cloud partners in high stress and/or ambiguous situations.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

MUST HAVE'S

3+ years of experience in data management systems & storage platforms for managing and storing data across various workloads and environments. (ONTAP or similar systems)
Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree; or 3-5 years and a Master’s degree; or equivalent combination of applicable education/training/certifications and relevant years of professional industry experience.
Strong operational expertise with hyperscaler cloud platforms including AWS, Azure, GCP, or OCI
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Experience in working with Enterprise customers globally.
Willing to put in time after hours as needed, as well as handling weekend on call functions.

136457

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment - you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed - they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.

Apply About employer

Report this job