Jobs in the United States

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Added 2 mins ago
Computing Infrastructure Engineer, System Administrator Network Management & Virtualization Focus, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a motivated and skilled Computing Infrastructure Engineer (CIE) to join our High Security Operations IT Services team. This role supports the full lifecycle management of…
Added 2 mins ago
AWS Connect Developer
ASM Research, An Accenture Federal Services Company
Santa Fe, NM
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows…
Added 2 mins ago
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Commercial Technical Program Manager
Oracle
Santa Fe, NM
- $126,200 to $264,100 USD / year
Partner with Engineering, Capacity Planning, Data Center Operations, Networking, and Product teams to align customer demand with infrastructure availability and deployment timelines.
Added 2 mins ago
Senior AWS Cloud Engineer
Serco
Santa Fe, NM
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 2 mins ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Santa Fe, NM
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 2 mins ago
Senior Network Engineer
Cognizant
Santa Fe, NM
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 2 mins ago
Platform Engineer - Remote
SitusAMC
Santa Fe, NM
Build and operate secure, scalable AWS platforms across compute, networking, storage, and identity services.
Added 4 mins ago
Automation & Controls Software Engineer
Enchanted Rock Management LLC
Houston, TX
The Automation & Controls Engineer develops, tests, deploys, and maintains control logic and software for ERock’s power generation and microgrid systems. The role focuses on PLC and RTAC…
Added 9 mins ago
Senior Software Engineer
Northrop Grumman
Newport News
Northrop Grumman is seeking a Sr Software Engineer for our GCCS-J program in Newport News, Va.
Added 9 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 12 mins ago
Senior AWS Cloud Engineer
Serco
Des Moines, IA
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 12 mins ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Des Moines, IA
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 12 mins ago
Senior Network Engineer
Cognizant
Des Moines, IA
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 12 mins ago
Platform Engineer - Remote
SitusAMC
Des Moines, IA
Build and operate secure, scalable AWS platforms across compute, networking, storage, and identity services.
Added 13 mins ago
IT Network Engineer Sr.
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
The IT Network Engineer, Senior is primarily responsible for the design, implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes…
Added 15 mins ago
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Software Engineer, C++ Systems
True Talent Solutions Partners
San Francisco, CA
- $250,000 to $325,000 USD / year
- Experience with areas such as compilers, networking protocols, kernels, infrastructure, Kubernetes, distributed systems, storage, or data ingestion.
Added 16 mins ago
Sr. Software Engineer, Kernels/CUDA (C++)
SpaceXSI
Palo Alto, CA
Profile, debug, and eliminate bottlenecks across GPU memory hierarchy, networking fabric, filesystems, and multi-GPU operation
Added 17 mins ago
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Robotics Software Engineer, Teleoperation
Mecka
New York, NY
- $200,000 to $240,000 USD / year
- Work with a Teleop Platform Engineer on the end-to-end latency budget and on what we record, at what rate, in what format.
Added 18 mins ago
IT Controls Engineer
Corning Incorporated
Newton, NC
The IT Controls Engineer supports the design, implementation, and continuous improvement of manufacturing control systems and operational technology across both Trivium manufacturing…
Added 19 mins ago
Technical Support Engineer - Second Shift
NetApp
Morrisville, NC
…support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical…
Added 19 mins ago
Software Engineer
Teledyne
Durham, NC
Teledyne Scientific Company is seeking an exceptional Software Engineer to support advanced research and development projects that require algorithm and software development for autonomy,…
Added 19 mins ago
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Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and…
Added 19 mins ago
Mainframe Storage Engineer (Entry Level)
CGI Technologies and Solutions, Inc.
Durham, NC
CGI Federal is seeking a Mainframe Storage Engineer to support the Social Security Administration (SSA) in maintaining and enhancing its enterprise mainframe storage environment. The…
Added 19 mins ago
Field Applications Engineer
Broadcom
Raleigh, NC
Core Switching Group (CSG) Software Field Applications Engineer (FAE) will be supporting industry leading XGS-Tomahawk series of products in AI clusters for scale up, scale out, scale…
Added 19 mins ago
Principal Platform Engineer
Default Brand
Spanaway, WA
Ashley Digital is seeking a Principal Platform Engineer to own infrastructure, reliability, and delivery pipelines for our digital experience ecosystem - including our core ecommerce…

NetApp

Technical Support Engineer - Second Shift

Morrisville, NC, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

LOCATION REQUIREMENT

Candidates must be located in Raleigh, NC or Wichita, KS. This role follows our hybrid work model, requiring three days per week in one of the office locations listed above. Candidates not currently located or willing to relocate themselves in the listed locations will be automatically disqualified.

SHIFT REQUIREMENT

This is a second-shift opportunity, with standard work hours of approximately Monday - Friday, 1:00 - 10:00 p.m. ET / 12:00 - 9:00 p.m. CT. Additional compensation is provided for working an off-shift schedule. As we continue to build and scale the team, after-hours and weekend on-call coverage may also be required as needed, with additional compensation provided for on-call responsibilities.

JOB SUMMARY

Looking to join a fast paced and challenging technical team where you can put your Cloud Hyperscaler knowledge to use? NetApp is growing our Cloud teams across the US, Europe and APAC. In support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical problems throughout a technology stack, to join our team and help deliver amazing capabilities to market. You will deliver high-quality solutions to partner escalations through email, phone and chat, and meet priority-based SLAs. You are responsible for diagnosing, troubleshooting and debugging complex software, file system or network systems in an enterprise-class cloud-native storage environment. You are responsible for reporting design, reliability and maintenance problems or bugs to NetApp engineering teams located across the globe. You have the opportunity to drive issue mitigation with our Tier1 Cloud partner and deliver workarounds or solutions. You are responsible for training our Tier1 Cloud partner and enhancing team processes and workflows based on data analysis.

QUALIFICATIONS

A minimum of 5 years of experience in technical fields such as Tier 2/Tier 3 support services, handling customer technical support cases through phone/email/chat.
Practical experience with public cloud providers such as GCP, Azure, OCI or AWS.
Required: Solid understanding of the following topics and troubleshooting thereof: Storage and networking infrastructure, Windows and Linux file services (i.e. NFS and CIFS/SMB), compute, storage, networking and debugging tools.
Experience in Networking and Storage, especially in cloud‑based or distributed storage systems.
Troubleshoot complex storage issues involving performance, connectivity, replication, protocols, certificates, encryption, S3 access, latency, node failures, and application integration.
Strong command of the English language; both written and verbal communication skills.
Excellent interpersonal communication and customer service skills are needed in order to work successfully with Tier1 Cloud partners in high stress and/or ambiguous situations.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

MUST HAVE'S

3+ years of experience in data management systems & storage platforms for managing and storing data across various workloads and environments. (ONTAP or similar systems)
Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree; or 3-5 years and a Master’s degree; or equivalent combination of applicable education/training/certifications and relevant years of professional industry experience.
Strong operational expertise with hyperscaler cloud platforms including AWS, Azure, GCP, or OCI
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Experience in working with Enterprise customers globally.
Willing to put in time after hours as needed, as well as handling weekend on call functions.

136457

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment - you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed - they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.

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