Jobs in the United States

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Added 1 min ago
Automation Engineer (Top Secret Clearance Required)
Akima, LLC
North Charleston, SC
The Automation Engineer will support multi-tenant lab environments and enterprise services while ensuring compliance with DoW cybersecurity requirements and operational continuity.
Added 1 min ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 4 mins ago
Senior AWS Cloud Engineer
Serco
Des Moines, IA
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 5 mins ago
IT Network Engineer Sr.
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
The IT Network Engineer, Senior is primarily responsible for the design, implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes…
Added 10 mins ago
Electrical Design Engineer
Lafayette, IN · Mossville, IL
As a Design Engineer with the Large Power Systems Division (LPSD), you will have the opportunity to direct and contribute to the concept, development, and design of complex components,…
Added 11 mins ago
Technical Support Engineer - Second Shift
NetApp
Morrisville, NC
…support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical…
Added 11 mins ago
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CERTFICATION ENGINEER- HYBRID
Actalent
Winston Salem, NC
- $85,000 to $100,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 11 mins ago
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QUALITY ENGINEER LEAD
Actalent
Greensboro, NC
- $75,000 to $95,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 11 mins ago
Software Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Engineer Principal
Added 11 mins ago
Software Systems Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Systems Engineer Principal
Added 12 mins ago
T
Arista Engineer
TEKsystems
Charlotte, NC
- $49.85 to $55 USD / hour
…location on the job opening. Execute changes on the Wells Fargo network via the Wells Fargo change control process, assist on mitigating risk for the enterprise by proactively addressing…
Added 15 mins ago
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Desktop Support Technician
TEKsystems
Oklahoma City, OK
- $30 to $35 USD / hour
…Conference Room / VTC Setups.Qualifications: Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as senior engineer specializing in…
Added 17 mins ago
Security Engineer
Blueberry Pediatrics
Remote, United States
We're hiring a Security Engineer to run Blueberry's day-to-day security operations. Reporting to the Head of Security, you'll find and fix vulnerabilities across our Google Cloud Platform…
Added 19 mins ago
Data & Analytics Development Program II
John Deere
Moline
…recent graduates interested in working as a Data Scientist, Data Engineer or BI Analyst. This provides an accelerated development experience during the first 3 years of employment in the…
Added 23 mins ago
Network Engineer
Project Renewal
New York, NY
The Network Engineer will play a critical role in maintaining and advancing Project Renewal’s network infrastructure, spanning cloud services, servers, workstations, VoIP systems, Internet…
Added 35 mins ago
RU
Field Engineer
Randstad USA
Mendota, IL
- $60,000 to $75,000 USD / year
Responsible for maintaining and troubleshooting both network and voice communication systems. This hybrid role combines the duties of managing network infrastructure with the installation,…
Added 36 mins ago
CB
Security Engineer II
Coinstar Brand
Remote, United States
- $117,308 to $146,635 USD / year
Coinstar’s Security Engineer II is responsible for the design, implementation and maintenance of security solutions to include email security, network security including firewall…
Added 39 mins ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 39 mins ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
We are seeking a Telecommunications Engineer 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 39 mins ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 39 mins ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 39 mins ago
Deployment Network Engineer 4
M.C. Dean, Inc
Springfield, VA
We are seeking a Deployment Network Engineer 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 39 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it…
Added 39 mins ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it…
Added 39 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it…

NetApp

Technical Support Engineer - Second Shift

Morrisville, NC, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

LOCATION REQUIREMENT

Candidates must be located in Raleigh, NC or Wichita, KS. This role follows our hybrid work model, requiring three days per week in one of the office locations listed above. Candidates not currently located or willing to relocate themselves in the listed locations will be automatically disqualified.

SHIFT REQUIREMENT

This is a second-shift opportunity, with standard work hours of approximately Monday - Friday, 1:00 - 10:00 p.m. ET / 12:00 - 9:00 p.m. CT. Additional compensation is provided for working an off-shift schedule. As we continue to build and scale the team, after-hours and weekend on-call coverage may also be required as needed, with additional compensation provided for on-call responsibilities.

JOB SUMMARY

Looking to join a fast paced and challenging technical team where you can put your Cloud Hyperscaler knowledge to use? NetApp is growing our Cloud teams across the US, Europe and APAC. In support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical problems throughout a technology stack, to join our team and help deliver amazing capabilities to market. You will deliver high-quality solutions to partner escalations through email, phone and chat, and meet priority-based SLAs. You are responsible for diagnosing, troubleshooting and debugging complex software, file system or network systems in an enterprise-class cloud-native storage environment. You are responsible for reporting design, reliability and maintenance problems or bugs to NetApp engineering teams located across the globe. You have the opportunity to drive issue mitigation with our Tier1 Cloud partner and deliver workarounds or solutions. You are responsible for training our Tier1 Cloud partner and enhancing team processes and workflows based on data analysis.

QUALIFICATIONS

A minimum of 5 years of experience in technical fields such as Tier 2/Tier 3 support services, handling customer technical support cases through phone/email/chat.
Practical experience with public cloud providers such as GCP, Azure, OCI or AWS.
Required: Solid understanding of the following topics and troubleshooting thereof: Storage and networking infrastructure, Windows and Linux file services (i.e. NFS and CIFS/SMB), compute, storage, networking and debugging tools.
Experience in Networking and Storage, especially in cloud‑based or distributed storage systems.
Troubleshoot complex storage issues involving performance, connectivity, replication, protocols, certificates, encryption, S3 access, latency, node failures, and application integration.
Strong command of the English language; both written and verbal communication skills.
Excellent interpersonal communication and customer service skills are needed in order to work successfully with Tier1 Cloud partners in high stress and/or ambiguous situations.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

MUST HAVE'S

3+ years of experience in data management systems & storage platforms for managing and storing data across various workloads and environments. (ONTAP or similar systems)
Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree; or 3-5 years and a Master’s degree; or equivalent combination of applicable education/training/certifications and relevant years of professional industry experience.
Strong operational expertise with hyperscaler cloud platforms including AWS, Azure, GCP, or OCI
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Experience in working with Enterprise customers globally.
Willing to put in time after hours as needed, as well as handling weekend on call functions.

136457

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment - you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed - they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.

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