Jobs in the United States

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Added 4 mins ago
Computing Infrastructure Engineer, System Administrator Network Management & Virtualization Focus, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a motivated and skilled Computing Infrastructure Engineer (CIE) to join our High Security Operations IT Services team. This role supports the full lifecycle management of…
Added 4 mins ago
Engineer I-IV
TXNM Energy
Albuquerque, NM
Develops or enhances engineering standards and processes that improve system reliability and operational efficiency
Added 4 mins ago
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Associate Support Engineer
Oracle
Santa Fe, NM
- $21.3 to $45.05 USD / hour
…peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base…
Added 4 mins ago
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Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Santa Fe, NM
- $79,200 to $209,500 USD / year
…synchronization, develops automation/IaC for troubleshooting and maintenance, and applies advanced security controls (encryption, access, remediation) while ensuring change, compliance, and…
Added 19 mins ago
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Field Service Technician
GPAC
Elk Grove Village, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Itasca, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Melrose Park, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Elk Grove Village, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Glendale Heights, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Franklin Park, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Wood Dale, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Schaumburg, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Addison, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Bensenville, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 20 mins ago
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Field Service Technician
GPAC
Carol Stream, IL
- $90,000 to $100,000 USD / year
Perform preventive maintenance to improve equipment reliability.
Added 21 mins ago
Automation Engineer
BD (Becton, Dickinson and Company)
Mebane, NC
Partner with Reliability/Maintenance teams to improve PM strategies, spare parts management, and equipment uptime
Added 21 mins ago
Principal Engineer, Automation Engineering -Aseptic Filling SME
J&J Family of Companies
Wilson, NC
The Automation Engineer will serve as the subject matter expert (SME) for the integrated aseptic vial and syringe filling lines for Project Eagle in Wilson, North Carolina. This role…
Added 21 mins ago
Technical Support Engineer - Second Shift
NetApp
Morrisville, NC
…support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical…
Added 22 mins ago
High Voltage Test Engineer II – Power Transformers
Siemens Energy
Charlotte, NC
Ensure the maintenance and calibration of test equipment to ensure accuracy and reliability.
Added 22 mins ago
Field Service Engineer-Power Control Equipment - Charlotte
Siemens
Charlotte, NC
…systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by…
Added 23 mins ago
Senior Product Quality Engineer
Anduril Industries
Ashville, OH
As a Senior Product Quality Engineer you will support our Barracuda product teams at our Arsenal-1 facility. You will work inside & outside the organization to define, develop, and execute…
Added 23 mins ago
Senior Product Quality Engineer
Anduril Industries
Ashville, OH
As a Senior Product Quality Engineer you will support our Barracuda product teams at our Arsenal-1 facility. You will work inside & outside the organization to define, develop, and execute…
Added 33 mins ago
Reliability Engineer - Ti - Reliability Engineering
Sylvamo
Ticonderoga, NY
work closely with maintenance technicians, operators and other engineers;
Added 54 mins ago
Mechanical Engineer, Insource Manufacturing (Starlink)
SpaceX
Bastrop, TX
…high-volume production of Starlink products. As a Mechanical Engineer in this group, you will take end-to-end ownership of critical manufacturing equipment and material handling systems.…
Added 59 mins ago
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Senior Systems Administrator - Hybrid Telework
Department of State Hospitals
CA
- $8,625 to $11,557 USD / month
A hands-on cloud or systems engineer who thrives in complex environments

NetApp

Technical Support Engineer - Second Shift

Morrisville, NC, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

LOCATION REQUIREMENT

Candidates must be located in Raleigh, NC or Wichita, KS. This role follows our hybrid work model, requiring three days per week in one of the office locations listed above. Candidates not currently located or willing to relocate themselves in the listed locations will be automatically disqualified.

SHIFT REQUIREMENT

This is a second-shift opportunity, with standard work hours of approximately Monday - Friday, 1:00 - 10:00 p.m. ET / 12:00 - 9:00 p.m. CT. Additional compensation is provided for working an off-shift schedule. As we continue to build and scale the team, after-hours and weekend on-call coverage may also be required as needed, with additional compensation provided for on-call responsibilities.

JOB SUMMARY

Looking to join a fast paced and challenging technical team where you can put your Cloud Hyperscaler knowledge to use? NetApp is growing our Cloud teams across the US, Europe and APAC. In support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical problems throughout a technology stack, to join our team and help deliver amazing capabilities to market. You will deliver high-quality solutions to partner escalations through email, phone and chat, and meet priority-based SLAs. You are responsible for diagnosing, troubleshooting and debugging complex software, file system or network systems in an enterprise-class cloud-native storage environment. You are responsible for reporting design, reliability and maintenance problems or bugs to NetApp engineering teams located across the globe. You have the opportunity to drive issue mitigation with our Tier1 Cloud partner and deliver workarounds or solutions. You are responsible for training our Tier1 Cloud partner and enhancing team processes and workflows based on data analysis.

QUALIFICATIONS

A minimum of 5 years of experience in technical fields such as Tier 2/Tier 3 support services, handling customer technical support cases through phone/email/chat.
Practical experience with public cloud providers such as GCP, Azure, OCI or AWS.
Required: Solid understanding of the following topics and troubleshooting thereof: Storage and networking infrastructure, Windows and Linux file services (i.e. NFS and CIFS/SMB), compute, storage, networking and debugging tools.
Experience in Networking and Storage, especially in cloud‑based or distributed storage systems.
Troubleshoot complex storage issues involving performance, connectivity, replication, protocols, certificates, encryption, S3 access, latency, node failures, and application integration.
Strong command of the English language; both written and verbal communication skills.
Excellent interpersonal communication and customer service skills are needed in order to work successfully with Tier1 Cloud partners in high stress and/or ambiguous situations.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

MUST HAVE'S

3+ years of experience in data management systems & storage platforms for managing and storing data across various workloads and environments. (ONTAP or similar systems)
Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree; or 3-5 years and a Master’s degree; or equivalent combination of applicable education/training/certifications and relevant years of professional industry experience.
Strong operational expertise with hyperscaler cloud platforms including AWS, Azure, GCP, or OCI
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Experience in working with Enterprise customers globally.
Willing to put in time after hours as needed, as well as handling weekend on call functions.

136457

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment - you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed - they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.

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